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The post-industrial future of journalism is already here. It’s just not evenly distributed yet. The same trends changing journalism and society have the potential to create significant social change throughout the African continent, as states moves from conditions of information scarcity to abundance.
That reality was clear on my recent trip to Africa, where I had the opportunity to interview Justin Arenstein at length during my visit to Zanzibar. Arenstein is building the capacity of African media to practice data-driven journalism, a task that has taken on new importance as the digital disruption that has permanently altered how we discover, read, share and participate in news.
One of the primary ways he’s been able to build that capacity is through African News Innovation Challenge (ANIC), a variety of the Knight News Challenge in the United States.
The 2011 Knight News Challenge winners illustrated data’s ascendance in media and government, with platforms for data journalism and civic connections dominating the field.
As I wrote last September, the projects that the Knight Foundation has chosen to fund over the last two years are notable examples of working on stuff that matters: they represent collective investments in digital civic infrastructure.
The first winners of the African News Innovation Challenge, which concluded this winter, look set to extend that investment throughout the continent of Africa.
“Africa’s media face some serious challenges, and each of our winners tries to solve a real-world problem that journalists are grappling with. This includes the public’s growing concern about the manipulation and accuracy of online content, plus concerns around the security of communications and of whistleblowers or journalistic sources,” wrote Arenstein on the News Challenge blog.
While the twenty 2012 winners include investigative journalism tools and whistleblower security, there’s also a focus on citizen engagement, digitization and making public data actionable. To put it another way, the “news innovation” that’s being funded on both continents isn’t just gathering and disseminating information: it’s now generating data and putting it to work in the service of the needs of residents or the benefit of society.
“The other major theme evident in many of the 500 entries to ANIC is the realisation that the media needs better ways to engage with audiences,” wrote Arenstein. “Many of our winners try tackle this, with projects ranging from mobile apps to mobilise citizens against corruption, to improved infographics to better explain complex issues, to completely new platforms for beaming content into buses and taxis, or even using drone aircraft to get cameras to isolated communities.”
In the first half of our interview, published last year at Radar, Arenstein talked about Hacks/Hackers, and expanding the capacity of data journalism. In the second half, below, we talk about his work at African Media Initiative (AMI), the role of open source in civic media, and how an unconference model for convening people is relevant to innovation.
Justin Arenstein: The AMI has been going on for just over three years. It’s a fairly young organization, and I’ve been embedded now for about 18 months. The major deliverables and the major successes so far have been:
The idea is that we test ideas that are allowed to fail. We fund them in newsrooms and they’re driven by newsrooms. We match them up with technologists. We try and lower the barrier for companies to start experimenting and try and minimize risk as much as possible for them. We’ve launched a couple of slightly larger funds for helping to scale some of these ideas. We’ve just started work on a social venture or a VC fund as well.
Justin Arenstein: Africa hasn’t had the five-year kind of evolutionary growth that the Knight News Challenge has had in the U.S. What the News Challenge has done in the U.S. is effectively grown an ecosystem where newsrooms started to grapple with and accepted the reality that they have to innovate. They have to experiment. Digital is core to the way that they’re not only pushing news out but to the way that they produce it and the way that they process it.
We haven’t had any of that evolution yet in Africa. When you think about digital news in African media, they think you’re speaking about social media or a website. We’re almost right back at where the News Challenge started originally. At the moment, what we’re trying to do is raise sensitivity to the fact that there are far more efficient ways of gathering, ingesting, processing and then publishing digital content — and building tools that are specifically suited for the African environment.
There are bandwidth issues. There are issues around literacy, language use and also, in some cases, very different traditions of producing news. The output of what would be considered news in Africa might not be considered news product in some Western markets. We’re trying to develop products to deal with those gaps in the ecosystem.
Justin Arenstein: Some of the projects that we thought were particularly strong or apt amongst the African News Challenge finalists included more efficient or more integrated ways to manage workflow. If you look at many of the workflow software suites in the north, they’re, by African standards, completely unaffordable. As a result, there hasn’t been any systemic way that media down here produced news, which means that there’s virtually no way that they are storing and managing content for repackaging and for multi-platform publishing.
We’re looking at ways of not reinventing a CMS [content management system], but actually managing and streamlining workflow from ingesting reporting all the way to publishing.
Justin Arenstein: I think I may have I misspoken by saying “content management systems.” I’m referring to managing, gathering and storing old news, the production and the writing of new content, a three or four phase editing process, and then publishing across multiple platforms. Ingesting creative design, layout, and making packages into podcasting or radio formats, and then publishing into things like Drupal or WordPress.
There have been attempts to take existing CMS systems like Drupal and turn it into a broader, more ambitious workflow management tool. We haven’t seen very many successful ones. A lot of the kinds of media that we work with are effectively offline media, so these have been very lightweight applications.
The one thing that we have focused on is trying to “future-proof” it, to some extent, by building a lot of meta tagging and data management tools into these new products. That’s because we’re also trying to position a lot of the media partners we’re working with to be able to think about their businesses as data or content-driven businesses, as opposed to producing newspapers or manufacturing businesses. This seems to be working well in some early pilots we’ve been doing in Kenya.
Justin Arenstein: A big goal that we think we’ve achieved was to try and build a community of use. We put people together. We deliberately took them to an exotic location, far away from a town or location, where they’re effectively held hostage in a hotel. We built in as much free time as possible, with many opportunities to socialize, so that they start creating bonds. Right from the beginning, we did a “speed dating” kind of thing. There’s been very few presentations — in fact, there was only one PowerPoint in five days. The rest of the time, it’s actually the participants teaching each other.
We brought in some additional technology experts or facilitators, but they were handpicked largely from previous challenges to share the experience of going through a similar process and to point people to existing resources that they might not be aware of. That seems to have worked very well.
On the sidelines of the Tech Camp, we’ve seen additional collaborations happen for which people are not asking for funding. It just makes logical sense. We’ve already seen some of the initial fruits of that: three of the applicants actually partnered and merged their applications. We’ve seen a workflow editorial CMS project partner up with an ad booking and production management system, to create a more holistic suite. They’re still building as two separate teams, but they’re now sharing standards and they’re building them as modular products that could be sold as a broader product suite.
Justin Arenstein: We’ve tried to tap into quite a few of them. Some of the more recent tools are transferable. I think there was grand realization that people weren’t able to deliver on their promises — and where they did deliver on tools, there wasn’t documentation. The code was quite messy. They weren’t really robust. Often, applications were written for specific local markets or data requirements that didn’t transfer. You actually effectively had to rebuild them. We have been able to re-purpose DocumentCloud and some other tools.
I think we’ve learned from that process. What we’re trying to do with our News Challenge is to workshop finalists quite aggressively before they put in their final proposals.
Firstly, make sure that they’re being realistic, that they’re not unnecessarily building components, or wasting money and energy on building components for their project that are not unique, not revolutionary or innovative. They should try and almost “plug and play” with what already exists in the ecosystem, and then concentrate on building the new extensions, the real kind of innovations. We’re trying to improve on the Knight model.
Secondly, once the grantees actually get money, it comes in a tranche format so they agree to an implementation plan. They get cash, in fairly small grants by Knight standards. The maximum is $100,000. In addition, they get engineering or programming support from external developers that are on our payroll, working out of our labs. We’ve got a civic lab running out of Kenya and partners, such as Google.
Thirdly, they get business mentorship support from some leading commercial business consultants. These aren’t nonprofit types. These are people who are already advising some of the largest media companies in the world.
The idea is that, through that process, we’re hopefully going to arrive at a more realistic set of projects that have either sustainable revenue models and scaling plans, from the beginning, or built-in mechanisms for assessments, reporting back and learning, if they’re designed purely as experiments.
We’re not certain if it’s going to work. It’s an experiment. On the basis of the Tech Camp that we’ve gone through, it seems to have worked very well. We’ve seen people abandon what were, we thought, overly ambitious technology plans and rather matched up or partnered with existing technologists. They will still achieve their goals but do so in a more streamlined, agile manner by re-purposing existing tech.
Editors’s Note: This interview is part of an ongoing series at the O’Reilly Radar on the people, tools and techniques driving data journalism.
“…armed with low-cost phones and an Internet connection, people are using civic-minded apps like ForageCity to tackle everything from public safety to potholes. The question is whether the technology will have the long-term effect that some foresee, or whether the “commons 2.0” and “participatory urbanism” will become empty marketing slogans.”
-Angela Woodall, writing in the Oakland Tribune about a new mobile application from Oakland’s Youth Radio that is designed to help people redistribute extra fruit and vegetables to people in need.
[Image Credit: Susan Mernit]
Woodal asks good questions and, as it happens, posed them to me last week in a phone interview. (I’m quoted in the article.)
Here’s a couple of thoughts that didn’t make it in. Mobile applications that civic developers are creating around the world — like ForageCity — are making it increasingly possible for more people to interact more easily and for less cost where ever and whenever they wish. That does lead to giving more power to more people to connect to one another and solve problems, or at least discuss them.
The potential for such apps to connect and, crucially, scale is particularly significant when there is a shared standard for the open government data that fuels, as with the standard for transit data (GTFS) that now exists in 450 different cities. Around the U.S., cities are slowly working with one another to define more such standards — but it’s a complicated process that doesn’t happen overnight, or even years.
The question is whether the technology will have the long-term effect that Code for America founder Jen Pahlka described to Woodall. On that count, I tend to give Pahlka — and my publisher, Tim O’Reilly — the benefit of the doubt.
As I said to the reporter, the potential for civic apps is enormous — but these the tools are only as good as the people who use them and adapt them. The tools can be quite good on their own — full stop — but many network effects will only take place with broad, mainstream adoption.
Smartphones can now be used for finding shelter, improving medical care and documenting riots — but the same devices are also used for gaming, pornography, celebrity gossip and shopping. While the apps used to find city services are generally not the ones used to surveil citizens, in practice the mobile device itself may be an agent of both actions.
Working out how to both protect the rights of citizens and empower citizens using mobile devices will be a difficult and crucial need in the years ahead.
It’s not immediately clear, at least to this observer, that state governments, Congress, regulators and law enforcement are up to the challenge, but it’s hard not to hope that they rise to the challenge.
Last month, I traveled to Moldova to speak at a “smart society” summit hosted by the Moldovan national e-government center and the World Bank. I talked about what I’ve been seeing and reporting on around the world and some broad principles for “smart government.” It was one of the first keynote talks I’ve ever given and, from what I gather, it went well: the Moldovan government asked me to give a reprise to their cabinet and prime minister the next day.
I’ve embedded the entirety of the morning session above, including my talk (which is about half an hour long). I was preceded by professor Beth Noveck, the former deputy CTO for open government at The White House. If you watch the entire program, you’ll hear from:
Without planning on it, I managed to deliver a one-liner that morning that’s worth rephrasing and reiterating here: Smart government should not just serve citizens with smartphones.
I look forward to your thoughts and comments, for those of you who make it through the whole keynote.
On Friday night, a packed room of eager potential entrepreneurs, developers and curious citizens watched US CTO Todd Park and Bill Eggers kick off Startup Weekend DC in Microsoft’s offices in Chevy Chase, Maryland.
Watching @ZacharyCohn kick off @StartupWeekend in DC. @wdeggers & @todd_park on deck. instagr.am/p/L6bff4JyBd/
— Alex Howard (@digiphile) June 15, 2012
//platform.twitter.com/widgets.jsPark brought his customary energy and geeky humor to his short talk, pitching the assembled crowd on using open government data in their ideas.
“America is giving you billions &billions of dollars of data for free”-@todd_park radar.oreilly.com/2012/06/mhealt… #startupweekend twitter.com/digiphile/stat…
— Alex Howard (@digiphile) June 15, 2012
Park wants to inject open data as a “fuel” into the economy. After talking about the success of the Health Data Initiative and the Health Datapalooza, he shared a series of websites were aspiring entrepreneurs could find data to use:
Park also made an “ask” of the attendees of Startup Weekend DC that I haven’t heard from many government officials: he requested that if they A) use the data and/or B) if they run into any trouble accessing it, to let him know.
“If you had a hard time or found a particular restful API moving, let me know,” he said. “It helps us improve our performance.” And then he gave out his email address at the White House Executive Office of the President, as he did at SXSW Interactive in Austin in March of this year. Asking the public for feedback on data quality — particularly entrepreneurs and developers — and providing contact information to do so is, to put it bluntly, something every city and state official that has stood up and open data platform could and should be doing. In this context, the US CTO has set a notable example for the country.
Following Park, author and Deloitte consultant Bill Eggers talked about innovative startups and the public sector. I’ve embedded video of his talk below:
Eggers cited three different startups in his talk: Recycle Bank, Avego and Kaggle.
1) The outcome of Recycle Bank‘s influence was a 19-fold increase in recycling in some cities from gamification, said Eggers. The startup now has 3 million members and is now setting its sights on New York City.
2) The real-time ridesharing provided by Avego holds the promise to hugely reduce traffic congestion, said Eggers. According to the stats he cited, 80% of people on the road are currently driving in cars by themselves. Avego has raised tens of millions of dollars to try to better optimize transportation.
3) Anthony Goldbloom found a hole in the big data market at Kaggle, said Eggers, where they’re matching data challenges with data scientists. There now some 19,000 registered data scientists in the Kaggle database.
Eggers cited the success of a competition to map dark matter on Kaggle, a problem that had had millions spent on it. The results of open innovation here were better than science had been able to achieve prior to the competition. Kaggle has created a market out of writing better algorithms.
I’d posit @wdeggers‘ book williameggers.com/books/45363902… relates to the US CTO’s work: http://rad instagr.am/p/L6cCXGpyB2/
— Alex Howard (@digiphile) June 15, 2012
//platform.twitter.com/widgets.jsAfter Eggers spoke, the organizers of Startup Weekend explained how the rest of the weekend would proceed and asked attendees to pitch their ideas. One particular idea, for this correspondent, stood out, primarily because of the young fellows pitching it:
These 4 11-year-olds want to work with Kinect developers to build games for science education. @sw_dc #startupweekend twitter.com/digiphile/stat…
— Alex Howard (@digiphile) June 16, 2012
“I think that government is always going to need help, and that’s part of the message that we’re trying to spread… government not only will need help but will become an institution that lets people help, that encourages people to help out, and has a strong connection to the citizens its supposed to serve.”-Jennifer Pahlka, talking in a new interview with CNN on geeks helping open government.
Earlier this winter, Pahlka (aka @pahlkadot) delivered a TED Talk, “Coding a Better Government,” that now has over 300,000 views at TED.com and another 40,000+ at YouTube:
That talk and her SXSWi keynote — which was nearly three times as long and perhaps that much better — aren’t just about Code for America or civic coding or the impact of the Internet on society. It was about how we think about government and citizenship in the 21st century.
Jen’s voice is bringing the idea of civic coding as another kind of public service to an entire nation now. If America’s developer community really wakes up to help, city and state government IT could get better, quickly, as a network effect catalyze by the “Code for America effect takes off.
As Paul M. Davis wrote at Shareable Magazine, however, if the open government and open data movement is to help cities and citizens, it will need more than just “civic hackers.”
“To build resilient, peer-to-peer cities these precarious economic times demand, these conversations and collaborations need to be facilitated top-down, ground-up, and between every other decentralized community node that can contribute to weaving a diverse tapestry of a city’s political, cultural, historical, and socioeconomic data. …
To those of us who don’t think of ourselves as hackers but find ourselves applying that ethos to other trades—journalists, community organizers, field researchers, social justice activists, lawyers and policy wonks, and many more groups—let’s join the conversation, contribute our skills to the civic hacker community, and see what we can build together for our cities.”
If millions of non-coders collaborate with the geeks amongst us, learning from one another in the process, it could transform “hacking as a civic duty” from a geeky pursuit into something more existential and powerful:
21st century citizenship in which an ongoing digital relationship with government, services, smarter cities and fellow citizens is improved, negotiated and delivered through mobile devices, social media and open data.
We live in interesting times.
Data standards are the railway gauges of the 21st century. With more adoption of the ‘Green Button,’ are we about to see an explosion of innovation around energy data?
Today, the Obama Administration announced that nine major utilities and electricity suppliers have committed to using and extending the Green Button to enable some 15 million additional households to access data about their energy usage, creating a potential market of 27 million households for energy apps.
As with the Blue Button for healthcare data, the White House asserts that providing energy consumers with secure access to information about energy usage will increase innovation in the sector and empower citizens with more information.
“This is the kind of innovation that gets me excited,” wrote venture capitalist Fred Wilson earlier this year. “The Green Button is like OAuth for energy data. It is a simple standard that the utilities can implement on one side and web/mobile developers can implement on the other side. And the result is a ton of information sharing about energy consumption and in all likelihood energy savings that result from more informed consumers.”
The thinking here, as with Blue Button, which enables veterans (and soon all federal workers) to download their personal health data, is that broad adoption by utilities and engagement with industry will lead to new opportunities for software developers and civic entrepreneurs to serve a new market of millions of consumers who want better tools to analyze and manage their energy data.
To stimulate app creation, the U.S Department of Energy announced an Apps for Energy challenge today. This effort is meant to “change the way you think about your utility bill data,” wrote data integration specialist Matthew Loveless at the DoE blog:
With the Energy Department’s new Apps for Energy competition, we’re challenging developers to use the Green Button data access program to bring residential and commercial utility data to life.
The Energy Department – in partnership with Pacific Gas and Electric Company, Itron, and Gridwise Alliance – is offering $100,000 in cash prizes to the software developers and designers that submit the best apps, as judged by a prestigious panel of judges selected from government, the energy industry, and the tech community.
Apps for ENERGY leverages Green Button, an initiative that gives access to energy usage data in a streamlined and easy-to-understand format (learn more about the Green Button open standard here). In addition to leveraging Green Button, app developers are encouraged to combine data from a variety of sources to present a complete picture of the customer’s energy usage.
The competition is all about creating tools and products that help consumers get the most out of their Green Button data – from apps that track personal energy savings goals to software that helps businesses optimize building energy usage. In addition, the 27 million households that will have access to Green Button data by the end of the year represent an untapped market that can serve as a catalyst for an active, energy focused developer community.
Apps for Energy will join over one hundred other challenges on Challenge.gov next month.
Yesterday, the Office of House Majority Leader Eric Cantor (R-VI) launched a new Facebook application, “Citizen Co-sponsor.” Rep. Cantor introduces it in the video below:
Since its introduction, I’ve been mulling over what to write about the new app. Here’s what I’ve read to date:
First, excellent reporting from TechPresident, where Sara Lai Stirland writes that the new Facebook open graph app makes lawmaking social:
The app enables people to use Facebook to track the progress of House legislation as it makes its way through the chamber, but also provides the majority leader’s office with an interesting new grassroots marketing tool for the Republican party’s ideas.
The new app makes use of Facebook’s Open Graph protocol, which means that once installed, updates to legislation that a user has expressed support for can be automatically posted to their Facebook profiles. It also means that these updates show up in users’ timelines, newsfeeds and tickers, giving the legislation more exposure to users’ networks of friends.
For now, the list of legislation that citizens can choose to support is controlled, of course, by Cantor’s office and is listed on a section of his web site. Citizens can click to “co-sponsor” legislation that they support, and see all the other citizen co-sponsors who’ve expressed their support. Each widget for each piece of legislation also shows a visual storyline of that legislation’s progress through the House.
Second, a post by Alex Fitzpatrick at Mashable on the Facebook citizen cosponsor app , in which he interviewed Matt Lira, the director of digital for the House Majority Leader.
“We have a startup mentality to it,” says Lira. “When Twitter first started, it was just going to be for cell phones, now it is what it is today. It’s evolutionary, so you want to see how users use it and if the engagement justifies it, we’ll expand it out.”
The new media team at Cantor’s office is drawing inspiration from both sides of the aisle. Lira says he’s a fan of Rep. Issa’s (R-Calif.) Madison Project as well as the White House’s “We the People” online petitions. He talked about online bill markups, hearings and expert roundtables as possibilites for ways to expand the Citizen Cosponsor in the future.
“We want the program to give more to users than is asks of them,” says Lira. “The only way this stuff works is if you have a tolerance for experimentation and a certain level of patience. I’ve been impressed with We the People and that’s very experimental — it’s in the spirit of ‘let’s throw something out there and see if it works.’ Otherwise, there’s the alternative: a conference room of ideas that never happen.”
Over at the Huffington Post, POPVOX founder Marci Harris published a long post with substantive concerns about the citizens cosponsors app. (Disclosure: Tim O’Reilly was an early angel investor in POPVOX.) Harris wanted to know more about who the sponsors of the app are (it’s funded by the Office of the Majority Leader), whether feedback will go to a citizen’s Member of Congress, whether “updates” will be neutral or partisan, who will have access to the list of constituents that is generated by the app, the capability to only express support for a bill, versus opposition, and the privacy policy.
In late 2007 when I, as a staffer, shopped an idea around within Congress to create a public platform for constituent engagement, I discovered that it was nearly impossible to build something like that within the institution of Congress outside of the partisan caucus system. You could either build a Democratic-sponsored tool or a Republican-sponsored tool, but there was no structure for building a nonpartisan CONGRESSIONAL tool (and don’t even get me started on how impossible integration between House and Senate was/is.)* My experience does not mean that nonpartisan strides are impossible — just challenging, and that any effort should be viewed with a critical eye.
Dave Copeland published a more critical take on the enterprise this afternoon at ReadWriteWeb, writing that the House Majority leader missed the mark with the Facebook app, asking a key question:
…why not use the publicly available data on all pending legislation and allow citizens to “co-sponsor” any bill currently being weighed by the legislature?
No matter how we feel about Facebook’s privacy provisions, we’ll be the first to admit that it is the default way to connect with people these ways. We’re not poo-poohing any initiative that harnesses social media that makes it easier for people to get involved in the political process, and we’re not bashing this from a partisan point of view. We’re bashing it from a point of view that cares about transparency.
Cantor’s ploy reeks of partisanship disguised as bipartisanship (nowhere on the main page of the site are the words “Democrat” or “Republican” used). And while the Cosponsor Project may be more participatory, it’s certainly not the “open, visible” platform he promises in his introduction.
That all adds up to a strong critique. As the app stands, however, it’s an important first step into the water for integration of Facebook’s social graph into legislation.
That said, there are some flaws, from an unclear Terms of Service to permissive data usage to a quite limited selection of bills that citizens can follow or support.
In addition, as a commenter on Mashable notes, “Unless there’s a way to show how many people are *against* proposed bills, this will not provide a clear picture as to the support they actually have. You might have a significant number of citizen cosponsors (say 25k), but that number loses its significance if the number of people against is, say 125k. You need both measures in order to get an idea as to whether or not a proposed bill is truly supported.”
I’ve asked Lira a number of followup questions and will file something for Radar if he responds. In the meantime, what do you think of the app and the initiative? Please let us know in the comments, keeping the following perspective from Harris in mind:
As with any startup, the first iteration is never perfect. Reid Hoffman, the founder of LinkedIn, famously said, “if you are not embarrassed by your first release, you’ve launched too late.” In that sense, maybe the Majority Leader is learning from the startup world. In an email response to my questions, Matt Lira, Director of New Media for Majority Leader Cantor, seemed to indicate that there were iterations to come: “As was the case when I publicly defended We the People, this is an evolutionary step – there will be continual progress, as with all these things, towards the desired end of a modernized Congress.”
Update: “We’ve always characterized both MADISON and Citizen CoSponsors as digital experiments that we are both admittedly excited about and that I personally believe have great potential to grow,” responded Matt Lira, director of digital for the House Majority Leader’s office, via email.
“These are the type of projects that will modernize our country’s legislative institutions for the social media age,” he wrote. “We are trying really new things like MADISON and Citizens. We are successfully driving institutional reforms on a structural basis. We are the same people who created docs.House.gov, require a public posting period for legislation, and established a machine-readable document standard. In short, people who have done more to open the House of Representatives than anyone in history.”
With respect to “e-partisanship,” Lira noted that “from the moment it launched, the app included a bill sponsored by a Democratic Representative. Some of the other bills – like the JOBS Act – have widespread support on both sides. I launched with six bills, because I wanted to see how the app works in the field, before making any choices about its wider deployment, should that even be justified.”
This post has updated to include a disclosure about Tim O’Reilly’s early investment in POPVOX.
E Pluribus Unum 