The FCC Should Avoid Regulatory CAPTCHA

This morning, James Grimaldi reported that Ajit Pai, chairman of the Federal Communications Commission, has told two U.S. Senators that he has proposed “to rebuild and re-engineer” the agency’s online electronic comment system “to institute appropriate safeguards against abusive conduct.” … Continue reading

Facebook’s new opaque political ads transparency site shows self-regulation isn’t enough

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This past week, Facebook launched a new political ad transparency website. Facebook believes that “shining a light on ads” will increase transparency, which in turn “will lead to increased accountability & responsibility over time – not just for Facebook but advertisers as well.“

I think they’re right — which should be no surprise given my focus on advocating for more political transparency in Washington over the two years I spent at the Sunlight Foundation — but reviewing reports of unlabeled political ads is going to be hard.

Overall, this site is a welcome step towards more transparency, but misses the mark. The site only “exceeds expectations” if you think a search interface that exposes no underlying data is sufficient to inform the public and regulators.

In my initial assessment, I concur with journalists who found Facebook’s new political ad system is missing a lot, as ProPublica reported. (Please install ProPublica’s political ad collector so they can inform the public about how well Facebook’s tool actually works.)

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On the one hand, it was easy to use Facebook’s new archive of “ads with political content” – essentially a simple search tool for paid political ads that have run since May 7, 2018 – at least once I got on my laptop and logged into Facebook. I found recent ads that matched Trump, Clinton, gun control and corruption.

If you click on “see ad performance,” you can learn more about each ad.

If you click on the username, you arrive at the Page behind the ads. Unfortunately, there’s no tab for political ads or link to this archive. It’s hard to see how folks will find them, without it.

As I noted on Twitter, however, there’s one more critical wrinkle: you can’t get to the page unless you’re logged into Facebook!

This would be hilariously ironic, if it weren’t for the context of Russian interference and how Facebook handled it. Self-regulation is not enough.

As sociology professor Zeynep Tufecki noted, no one — whether member of the public, the press, watchdog, academic, regulator or legislator – should have to agree to Facebook’s Terms of Service and become a user to access political data.

To Facebook’s credit, the director of product at Facebook, Rob Leathern, responded publicly to Tufecki on Twittter, stating that this page is a first step:

“More ways are coming to make the ads with political content and information more accessible to people. One of those is an API, another is exploring opening the archive to people not on Facebook. We started with the Facebook community to see how they use the tool and gain feedback from third parties, including our newly-formed Election Commission. We’ll continue to update on our progress.”

If Facebook started with open data with no log-in, they could have gotten feedback from third parties like the Center for Responsive Politics or the public. No one should have to be part of Facebook’s “community” to understand who is buying electioneering on the platform, for whom, and what’s being shown.

As I commented to Leathern, if Facebook is only “exploring” making this archive open to people not on Facebook, then it is not implementing the Honest Ads Act, as its staff has claimed to Congress and the public. I asked Facebook to post a public ad file as bulk open data on the open Web.

Leathern told me that “we have prioritized getting the archive in the hands of people to use (as of today) + will follow up soon with an archive API. Thank you for the feedback, we are definitely listening.”

That’s good news, but not good enough.

Real transparency at Facebook will look like a public file of all paid political ads that are disclosed on a public website with bulk open data downloads and an API, none of which require the public to log into the site.

The good news is that I think Facebook understands this page as a start, not an end. In a post that closes matches what he told me, Leathern wrote that they’re “working closely” with a new “Election Commission” to launch an API for the archives.

It’s good news, but no deadline cited.

It’s hard for me not to be happy that Facebook is finally explicitly embracing political ad transparency in words and (some) deeds, including public soul searching about what constitutes a political ad and a policy.

That’s progress.

It’s just long overdue. Ultimately, elected representatives should be the ones to enact standards for transparency for political ads online after debate, not tech company executives.

Until Congress and other legislatures around the world empower regulators like Federal Election Commission by updating electioneering rules and enacting standards for disclaimers and disclosures, however, I’m glad to see positive actions.

I hope Facebook, its founder and its staff deliver on its most recent promises and their public obligations. Given past, current or predictable interference, opacity is unpatriotic.

Why it’s past time for governments to fix public comments online – and how

The Bot Wars, begun they have. Over the past two years, automated social media accounts and fraudulent regulatory filings have been used by anonymous parties to obscure public opinion, distort public discourse, and corrupt the integrity of rulemaking in the … Continue reading

VA rejects Freedom of Information Act request for missing open government plan

The VA is being neither open nor transparent about its missing open government plans or policies. On March 29, 2018, I made a Freedom of Information Act request to the United States Department of Veterans Affairs (VA) in which I … Continue reading

Open Government Partnership researchers find flaws and growing regression on open government in the USA

researchers from the Open Government Partnership’s Independent Reporting Mechanism (IRM) shared a new end of term report that detailed both progress and regression in meeting the commitments in the third United States National Action Plan for Open Government between October 2015 and May 2017. To be charitable, the researchers found a mixed record on open government during that time period, with poor public engagement, limited government feedback, and lack of civil society setting the agenda or participating in an iterative dialog with government. Continue reading

Congress releases open data on bill status

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Imagine searching Facebook, Google or Twitter for the status of a bill before Congress and getting an instant result. That future is now here, but it’s not evenly implemented yet.

When the Library of Congress launched Congress.gov in 2012, they failed to release the data behind it. Yesterday, that changed when the United States Congress started releasing data online about the status of bills.

For the open government advocates, activists and civic hackers that have been working for over a decade for this moment, seeing Congress turn on the data tap was a historic shift.

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Congressional leaders from both sides of the aisle applauded the release of House and Senate bill status information by the U.S. Government Printing Office and Library of Congress.

“Today’s release of bill status information via bulk download is a watershed moment for Congressional transparency,” said House Majority Leader Kevin McCarthy (R-CA), in a statement. “By modernizing our approach to government and increasing public access to information, we can begin to repair the relationship between the people and their democratic institutions. The entire Congressional community applauds the dedication of the Legislative Branch Bulk Data Task Force, the Office of the Clerk, the House Appropriations Committee, GPO, and the Library of Congress, which worked together to make this progress possible.”

“Building off previous releases of bills and summaries, today’s release of bill status information largely completes the overarching goal of providing bulk access to all the legislative data that traditionally has been housed on Thomas.gov and now also resides on Congress.gov,” said Democratic Whip Steny Hoyer (D-MD). “This is a major accomplishment that has been many years in the making. It goes a long way toward making Congress more transparent and accessible to innovation through third party apps and systems. I applaud the dedicated civil servants who made this possible at the Legislative Branch service agencies, and I want to thank the Bulk Data Task Force for their leadership in this effort. While this largely completes a major goal of the Task Force, I look forward to continuing to workwith them to further modernize the U.S. Congress.”

The impact of open government data releases depend upon publicy and political agency. Releasing the states of bills before Congress in a way that can be baked in by third party apps and services is a critical, laudable step in that direction, but much more remains to be done in making the data more open and putting it to use and re-use. If the Library of Congress opens up an application programming interface for the data that supplies both Congress.gov and the public, it would help to reduce the asynchrony of legislative information between the public and elites who can afford to pay for Politico’s Legislative Compass or Quorum Analytics that is the status quo today.

In an era when Congress job approval ratings and trust in government are at historic lows, the shift didn’t make news beyond the Beltway. Govtrack.us, which is based upon data scraped from the Library of Congress, has been online for years. Until this XML data is used by media and technology companies in ways that provide the public with more understanding of what Congress is doing on their behalf and give them more influence in that legislative process, that’s unlikely to change quickly.

U.S. Civil Society Groups release model National Open Government Action Plan

This is the week for seeking feedback on open government in the United States. 4 days ago, the White House published a collaborative online document that digitized the notes from an open government workshop held during Sunshine Week in March. Today, Abby Paulson from OpenTheGovernment.org uploaded a final draft of a Model National Action Plan to the Internet, as a .doc. I’ve uploaded it to Scribd and embedded it below for easy browsing.

Nelson shared the document over email with people who contributed to the online draft.

Thank you so much for contributing to the civil society model National Action Plan. The Plan has made its way from Google Site to Word doc (attached)! We will share these recommendations with the White House, and I encourage you to share your commitments with any government contacts you have. If you notice any errors made in the transition from web to document, please let me know. If there are any other organizations that should be named as contributors, we will certainly add them as well. The White House’s consultation for their plan will continue throughout the summer, so there are still opportunities to weigh in. Additional recommendations on surveillance transparency and beneficial ownership are in development. We will work to secure meetings with the relevant agencies and officials to discuss these recommendations and make a push for their inclusion in the official government plan. So, expect to hear from us in the coming weeks!

From Stickies to Wikis: White House seeks online feedback on open government

In a followup post, the White House shared a link to a collaborative online document where the notes from an open government workshop held during Sunlight Week were posted online for comment. In doing so, they moves from sticky notes to a wiki.

What will come of asking the broader public for feedback on the ideas that a workshop of advocates and policy wonks in DC suggested? Stay tuned.

Half empty or half full? Mixed reactions to Pew research on open data and open government

Yesterday, I wrote up 15 key insights from the Pew Internet and Life Project’s new research on the American public’s attitude towards open data and open government. If you missed it, what people think about government data and the potential impact of releasing it is heavily influenced by the prevailing low trust in government and their politics.

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Media coverage of the survey reflected the skepticism of the reporters (“Most Americans don’t think government transparency matters a damn“) or of the public (“Who cares about open data” and “Americans not impressed by open government initiatives“). This photo by Pete Souza below might be an apt image for this feeling:

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Other stories pulled out individual elements of the research (“Open data on criminals and teachers is a-okay, say most US citizens” or mixed results (“People Like U.S. Open Data Initiatives, But Think Government Could Do More” and “Sorry, open data: Americans just aren’t that into you“) or general doubts about an unfamiliar topic (“Many Americans Doubt Government Open Data Efforts“). At least one editor’s headline suggested that the results were an indictment of everything government does online: (“Americans view government’s online services and public data sharing as a resounding ‘meh’.) Meh, indeed.

As usual, keep a salt shaker handy as you browse the headlines and read the original source. The research itself is more nuanced than those headlines suggest, as my interview with the lead researcher on the survey, John Horrigan, hopefully made clear.

Over at TechPresident, editor-in-chief Micah Sifry saw a glass half full:

  • Digging deeper into the Pew report, it’s interesting to find that beyond the “ardent optimists” (17% of adults) who embrace the benefit of open government data and use it often, and the “committed cynics” (20%) who use online government resources but think they aren’t improving government performance much, there’s a big group of “buoyant bystanders” (27%) who like the idea that open data can improve government’s performance but themselves aren’t using the internet much to engage with government. (Heads up Kate Krontiris, who’s been studying the “interested bystander.”)
  • It’s not clear how much of the bystander problem is also an access problem. According to a different new analysis done by the Pew Research Center, about five million American households with school-age children–nearly one in five–do not have high-speed internet access at home. This “broadband gap” is worst among households with incomes under $50,000 a year.

Reaction from foundations that have advocated, funded or otherwise supported open government data efforts went deeper. Writing for the Sunlight Foundation, communications director Gabriela Schneider saw the results from the survey in a rosy (sun)light, seeing public optimism about open government and open data.

People are optimistic that open data initiatives can make government more accountable. But, many surveyed by Pew are less sure open data will improve government performance. Relatedly, Americans have not quite engaged very deeply with government data to monitor performance, so it remains to be seen if changes in engagement will affect public attitudes.

That’s something we at Sunlight hope to positively affect, particularly as we make new inroads in setting new standards for how the federal government discloses its work online. And as Americans shift their attention away from Congress and more toward their own backyards, we know our newly expanded work as part of the What Works Cities initiative will better engage the public, make government more effective and improve people’s lives.

Jonathan Sotsky, director of strategy and assessment for the Knight Foundation, saw a trust conundrum for government in the results:

Undoubtedly, a greater focus is needed on explaining to the public how increasing the accessibility and utility of government data can drive accountability, improve government service delivery and even provide the grist for new startup businesses. The short-term conundrum government data initiatives face is that while they ultimately seek to increase government trustworthiness, they may struggle to gain structure because the present lack of trust in government undermines their perceived impact.

Steven Clift, the founder of e-democracy.org, views this survey as a wakeup call for open data advocates.

One reason I love services like CityGram, GovDelivery, etc. is that they deliver government information (often in a timely way) to the public based on their preferences/subscriptions. As someone who worked in “e-government” for the State of Minnesota, I think most people just want the “information” that matters to them and the public has no particular attachment to the idea of “open data” allowing third parties to innovate or make this data available. I view this survey as a huge wake up call to #opengov advocates on the #opendata side that the field needs to provide far more useful stuff to the general public and care a lot more about outreach and marketing to reach people with the good stuff already available.

Mark Headd, former chief data officer for the City of Philadelphia and current developer evangelist for Accela software, saw the results as a huge opportunity to win hearts and minds:

The modern open data and civic hacking movements were largely born out of the experience of cities. Washington DC, New York City and Chicago were among the first governments to actively recruit outside software developers to build solutions on top of their open data. And the first governments to partner with Code for America – and the majority over the life of the organization’s history – have been cities.

How do school closings impact individual neighborhoods? How do construction permit approvals change the character of communities? How is green space distributed across neighborhoods in a city? Where are vacant properties in a neighborhood – who owns them and are there opportunities for reuse?

These are all the kinds of questions we need people living and working in neighborhoods to help us answer. And we need more open data from local governments to do this.

If you see other blog posts or media coverage that’s not linked above, please let me know. I storified some reactions on Twitter but I’m certain that I missed conversations or opinions.

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There are two additional insights from Pew that I didn’t write about yesterday that are worth keeping in mind with respect to how how Americans are thinking about the release of public data back to the public. First, it’s unclear whether the public realizes they’re using apps and services built upon government data, despite sizable majorities doing so.

Second, John Horrigan told me that survey respondents universally are not simply asking for governments to make the data easier to understand so that they can figure out what I want to figure out: what people really want is intermediaries to help them make sense of the data.

“We saw a fair number of people pleading in comments for better apps to make the data make sense,” said Horrigan. “When they went online, they couldn’t get budget data to work. When the found traffic data, couldn’t make it work. There were comments on both sides of the ledger. Those that think government did an ok job wish they did this. Those that thin government is doing a horrible job also wish they did this.”

This is the opportunity that Headd referred to, and the reason that data journalism is the critical capacity that democratic governments which genuinely want to see returns on accountability and transparency must ensure can flourish in civil society.

If a Republican is elected as the next President of the United States, we’ll see if public views shift on other fronts.

15 key insights from the Pew Internet and Life Project on the American public, open data and open government

Today, a new survey released by the Pew Research Internet and Life Project provided one of the most comprehensive snapshots into the attitudes of the American public towards open data and open government to date. In general, more people surveyed are guardedly optimistic about the outcomes and release of open data, although that belief does vary with their political views, trust in government, and specific areas.  (Full disclosure: I was consulted by Pew researchers regarding useful survey questions to pose.)

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“Trust in government is the reference that people bring to their answers on open government and open data,” said John Horrigan, the principal researcher on the survey, in an interview. “That’s the frame of reference people bring. A lot of people still aren’t familiar with the notion, and because they don’t have a framework about open data, trust dominates, and you get the response that we got.”

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While majorities of the American public use applications and services that use government data, from GPS to weather to transit to health apps, relatively few are aware that data produced and released by government drives them.

“The challenge for activists or advocates in this space will be to try to make the link between government data and service delivery outcomes,” said Horrigan. “If the goals are to make government perform better and maybe reverse the historic tide of lowered trust, then the goal is to make improvements real in delivery. If this is framed just as argument over data quality, it would go into an irresolvable back and forth into the quality of government data collection. If you can cast it beyond whether unemployment statistics are correct or not but instead of how government services improve or saved money, you have a chance of speaking to wether government data makes things better.”

The public knowledge gap regarding this connection is one of the most important points that proponents, advocates, journalists and publishers who wish to see funding for open data initiatives be maintained or Freedom of Information Act reforms pass.

“I think a key implication of the findings is that – if advocates of government data initiatives hope that data will improve people’s views about government’s efficacy – efforts by intermediaries or governments to tie the open data/open government to the government’s collection of data may be worthwhile,” said Horrigan. “Such public awareness efforts might introduce a new “mental model” for the public about what these initiatives are all about. Right now, at least as the data for this report suggests, people do not have a clear sense of government data initiatives. And that means the context for how they think about them has a lot to do with their baseline level of trust in the government – particularly the federal government.”

Horrigan suggested thinking about this using a metaphor familiar to anyone who’s attended a middle school dance.

“Because people do engage with the government online, just through services, it’s like getting them on a big dance floor,” he suggested. “They’re on the floor, where you want them, but they’re on the other part of it. They don’t know that there’s another part of the dance that they’d like to see or be drawn to that they’d want to be in. There’s an opportunity to draw them. The good news that they’re on the dance floor, the bad news is they don’t know about all of it. Someone might want to go over and talk to them an explain that if you go over here you might have a better experience.”

Following are 13 more key insights about the public’s views regarding the Internet, open data and government. For more, make sure to read the full report on open government data, which is full of useful discussion of its findings.

One additional worth noting before you dive in: this survey is representative of American adults, not just the attitudes of people who are online. “The Americans Trends Panel was recruited to be nationally representative, and is weighted in such a way (as nearly all surveys are) to ensure responses reflect the general population,” said Horrigan. “The overall rate of internet use is a bit higher than we typically record, but within the margin of error. So we are comfortable that the sample is representative of the general population.”

Growing number of Americans adults are using the Internet to get information and data

While Pew cautions that the questions posed in this survey are different from another conducted in 2010, the trend is clear: the way citizens communicate with government now includes the Internet, and the way government communicates with citizens increasingly includes digital channels. That use now includes getting information or data about federal, state and local government.

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College-educated Americans and millennials are more hopeful about open data releases

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Despite disparities in trust and belief in outcomes, there is no difference in online activities between members of political parties

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Wealthier Americans are comfortable with open data about real estate transactions but not individual mortgages

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This attitude is generally true across all income levels.

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College graduates, millennials and higher-income adults are more likely to use data to monitor government performance

About a third of college grads, young people and wealthy Americans have checked out performance data or government contracting data, or about 50% more than other age groups, lower income or non-college grads.

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The ways American adults interact with government services and data digitally are expanding

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But very few American adults think government data sharing is currently very effective:

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A small minority of Americans, however, have a great deal of trust in federal government at all:

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In fact, increasing individual use of data isn’t necessarily correlated with belief in positive outcomes:

Pew grouped the 3,212 respondents into four quadrants, seen below, with a vertical axis ranging from optimism to skepticism and a horizontal axis that described use. Notably, more use of data doesn’t correlate to more belief in positive outcomes.

“In my mind, you have to get to the part of the story where you show government ran better as a result,” said Horrigan. “You have to get to a position where these stories are being told. Then, at least, while you’re opening up new possibilities for cynicism or skepticism, you’re at least focused on the data as opposed to trust in government.”

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Instead…

Belief in positive outcomes from the release of open data is correlated with a belief that your voice matters in this republic:

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If you trust the federal government, you’re more likely to see the benefit in open data:

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But belief in positive outcomes from the release of open data is related to political party affiliation:

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Put simply, Democrats trust the federal government more, and that relates to how people feel about open data released by that government.

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Political party has an impact upon the view of open data in the federal government

One challenge is that if President Barack Obama says “open data” again, he may further associate the release of government data with Democratic policies, despite bipartisan support for open government data in Congress. If a Republican is elected President in November 2016, however, this particular attitude may well shift.

“That’s definitely the historic pattern, tracked over time, dating to 1958,” said Horrigan, citing a Pew study. “If if holds and a Republican wins the White House, you’d expect it to flip. Let’s say that we get a Republican president and he continues some of these initiatives to make government perform better, which I expect to be the case. The Bush administration invested in e-government, and used the tools available to them at the time. The Obama administration picked it up, used the new tools available, and got better. President [X] could say this stuff works.”

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The unresolved question that we won’t know the answer to until well into 2017, if then, is whether today’s era of hyper-partisanship will change this historic pattern.

There’s bipartisan agreement on the need to use government data better in government. Democratss want to improve efficiency and effectiveness, Republicans want to do the same, but often in the context of demonstrating that programs or policies are ineffective and thereby shrink government. If the country can rise about partisan politics to innovate government, awareness of the utility of releases will grow, along with support for open data will grow.

“Many Americans are not much attuned to government data initiatives, which is why they think about them (in the attitudinal questions) through the lens of whether they trust government,” said Horrigan. “Even the positive part of the attitudinal questions (i.e., the data initiatives can improve accountability) has a dollop of concern, in that even the positive findings can be seen as people saying: ‘These government data initiatives might be good because they will shine more light on government – which really needs it because government doesn’t perform well enough.’ That is an opportunity of course – especially for intermediaries that might, through use of data, help the public understand how/whether government is being accountable to citizens.”

That opportunity is cause for hope.

“Whether it is ‘traditional’ online access for doing transactions/info searches with respect to government, or using mobile apps that rely on government data, people engage with government online, “said Horrigan. “That creates the opportunity for advocates of government data initiatives to draw citizens further down the path of understanding (and perhaps better appreciating) the possible impacts of such initiatives.”