In general, connecting more citizens with their legislators and create more resources for Congress to understand where their constituents and tech community stands on proposed legislation is a good thing. Last year’s Congressional hearings on the Stop Online Piracy Act … Continue reading →
“…armed with low-cost phones and an Internet connection, people are using civic-minded apps like ForageCity to tackle everything from public safety to potholes. The question is whether the technology will have the long-term effect that some foresee, or whether the “commons 2.0” and “participatory urbanism” will become empty marketing slogans.”
-Angela Woodall, writing in the Oakland Tribune about a new mobile application from Oakland’s Youth Radio that is designed to help people redistribute extra fruit and vegetables to people in need.
Woodal asks good questions and, as it happens, posed them to me last week in a phone interview. (I’m quoted in the article.)
Here’s a couple of thoughts that didn’t make it in. Mobile applications that civic developers are creating around the world — like ForageCity — are making it increasingly possible for more people to interact more easily and for less cost where ever and whenever they wish. That does lead to giving more power to more people to connect to one another and solve problems, or at least discuss them.
The potential for such apps to connect and, crucially, scale is particularly significant when there is a shared standard for the open government data that fuels, as with the standard for transit data (GTFS) that now exists in 450 different cities. Around the U.S., cities are slowly working with one another to define more such standards — but it’s a complicated process that doesn’t happen overnight, or even years.
The question is whether the technology will have the long-term effect that Code for America founder Jen Pahlka described to Woodall. On that count, I tend to give Pahlka — and my publisher, Tim O’Reilly — the benefit of the doubt.
As I said to the reporter, the potential for civic apps is enormous — but these the tools are only as good as the people who use them and adapt them. The tools can be quite good on their own — full stop — but many network effects will only take place with broad, mainstream adoption.
Smartphones can now be used for finding shelter, improving medical care and documenting riots — but the same devices are also used for gaming, pornography, celebrity gossip and shopping. While the apps used to find city services are generally not the ones used to surveil citizens, in practice the mobile device itself may be an agent of both actions.
Working out how to both protect the rights of citizens and empower citizens using mobile devices will be a difficult and crucial need in the years ahead.
It’s not immediately clear, at least to this observer, that state governments, Congress, regulators and law enforcement are up to the challenge, but it’s hard not to hope that they rise to the challenge.
That experiment is about to be writ much larger. In a release today, first reported (as far as I can tell) by Mike Allen in Politico Playbook, CNN and Facebook announced that they will be partnering on a “I’m Voting” Facebook app that will display commitments to vote on timelines, newsfeeds and the “real-time ticker” in Facebook.
“Each campaign cycle brings new technologies that enhance the way that important connections between citizens and their elected representatives are made. Though the mediums have changed, the critical linkages between candidates and voters remain,” said Joel Kaplan, Facebook Vice President-U.S. Public Policy, in a prepared statement. “Innovations like Facebook can help transform this informational experience into a social one for the American people.”
“By allowing citizens to connect in an authentic and meaningful way with presidential candidates and discuss critical issues facing the country, we hope more voters than ever will get involved with issues that matter most to them,” said Joe Lockhart, Facebook Vice President Corporate Communications, in a prepared statement. “Facebook is pleased to partner with CNN on this uniquely participatory experience.”
“We fundamentally changed the way people consume live event coverage, setting a record for the most-watched live video event in Internet history, when we teamed up with Facebook for the 2009 Inauguration of President Obama,” said KC Estenson, SVP CNN Digital, in a prepared statement. “By again harnessing the power of the Facebook platform and coupling it with the best of our journalism, we will redefine how people engage in the democratic process and advance the way a news organization covers a national election.”
“This partnership doubles down on CNN’s mission to provide the most engaging coverage of the 2012 election season,” said Sam Feist, CNN Washington bureau chief, in a prepared statement. “CNN’s unparalleled political reporting combined with Facebook’s social connectivity will empower more American voters in this critical election season.”
What will ‘social citizenship’ mean?
There’s also a larger question about the effect of these technologies on society: Will social networks encouraging people to share their voting behavior lead to more engagement throughout the year? After all, people are citizens 365 days a year, not just every two years on election day. Will “social citizenship” play a role in Election 2012?
In 2010, Foursquare founder Dennis Crowley said yes. As has often been the case (Dodgeball, anyone?), Crowley may well have been ahead of his time.
“One of the things that we’re finding is that when people send their Foursquare checkins out to Twitter and to Facebook, it can drive behaviors,” said Crowley in 2010. “If I check into a coffee shop all the time, my friends are going to be like, hey, I want to go to that coffee shop. We’re thinking the same thing could happen en masse if you start checking into these polling stations, if you start broadcasting that you voted, it may encourage other friends to go out there and do something.”
The early evidence, at least from healthcare in 2010, was that social sharing can lead to more awareness and promote health. Whether civic health improves, at least as measured in voter participation, is another matter. How you voted used to be a question that each registered citizen could choose to keep to him or herself. In 2012 and the age of social media, that social norm may be shifting.
One clear winner in Election 2012, however, will almost certainly be Facebook, which will be collecting a lot of data about users that participate in this app and associated surveys — and that data will be of great interest to political scientists and future campaigns alike.
“Since both CNN and [Facebook] are commercial entities, and since data collection/tracking practices in these apps are increasingly invasive, I am curious to see how these developments impact the evolution of the currently outdated US privacy regime,” commented Vivian Tero, an IDC analyst focused on governance, risk and compliance.
UPDATE: The Poynter Institute picked up this story and connected it in a tweet with a recent AdWeek interview with CNN digital senior vice president and general manager KC Estenson on “CNN’s digital power play.
Estenson, whose network has been suffering from lower ratings of late, notes that online, CNN is now “regularly getting 60 million unique users,” with an “average 20 million minutes a month across the platforms” and CNN Digital generating 110 million video streams per month.
Last month, I traveled to Moldova to speak at a “smart society” summit hosted by the Moldovan national e-government center and the World Bank. I talked about what I’ve been seeing and reporting on around the world and some broad principles for “smart government.” It was one of the first keynote talks I’ve ever given and, from what I gather, it went well: the Moldovan government asked me to give a reprise to their cabinet and prime minister the next day.
I’ve embedded the entirety of the morning session above, including my talk (which is about half an hour long). I was preceded by professor Beth Noveck, the former deputy CTO for open government at The White House. If you watch the entire program, you’ll hear from:
Victor Bodiu, General Secretary, Government of the Republic of Moldova, National Coordinator, Governance e-Transformation Agenda
Dona Scola, Deputy Minister, Ministry of Information Technology and Communication
Andrew Stott, UK Transparency Board, former UK Government Director for Transparency and Digital Engagement
Victor Bodiu, General Secretary, Government of the Republic of Moldova
Arcadie Barbarosie, Executive Director, Institute of Public Policy, Moldova
Without planning on it, I managed to deliver a one-liner that morning that’s worth rephrasing and reiterating here: Smart government should not just serve citizens with smartphones.
I look forward to your thoughts and comments, for those of you who make it through the whole keynote.
On Monday, Rep. Darrell Issa (R-CA) and Sen. Ron Wyden (D-OK) introduced a proposal for a “Digital Bill of Rights” at the Personal Democracy Forum in New York City. You can watch a video of their conversation with Personal Democracy Media publisher Andrew Rasiej below:
Congressman Issa has posted the proposed Digital Bill of Rights on MADISON, the online legislation platform his staff built last December. The 10 proposed rights are the following:
The Digital Bill of Rights
1. Freedom – digital citizens have a right to a free, uncensored internet
2. Openness – digital citizens have a right to an open, unobstructed internet
3. Equality – all digital citizens are created equal on the internet
4. Participation – digital citizens have a right to peaceably participate where and how they choose on the internet
5. Creativity – digital citizens have a right to create, grow and collaborate on the internet, and be held accountable for what they create
6. Sharing – digital citizens have a right to freely share their ideas, lawful discoveries and opinions on the internet
7. Accessibility – digital citizens have a right to access the internet equally, regardless of who they are or where they are
8. Association – digital citizens have a right to freely associate on the internet
9. Privacy – digital citizens have a right to privacy on the internet
10. Property – digital citizens have a right to benefit from what they create, and be secure in their intellectual property on the internet
Congressman Issa made the following statement about the rights, which could well end up in a bill at some point, as with other proposals on the MADISON platform:
I believe that individuals possess certain fundamental rights. Government should exist to protect those rights against those who would violate them. That is the revolutionary principle at the heart of the American Declaration of Independence and U.S. Constitution. No one should trample our right to life, liberty and the pursuit of happiness. That’s why the Bill of Rights is an American citizen’s first line of defense against all forms of tyranny.
But where can a digital citizen turn for protection against the powerful? This question lay at the heart of the fight to stop SOPA and PIPA and keep the web open. While I do not have all the answers, the remarkable cooperation we witnessed in defense of an open Internet showed me three things. First, government is flying blind, interfering and regulating without understanding even the basics. Second, we have a rare opportunity to give government marching orders on how to treat the Internet, those who use it and the innovation it supports. And third, we must get to work immediately because our opponents are not giving up.
We need to frame a digital Bill of Rights. This is my first draft. I need your help to get this right, so I published it here in Madison for everyone to comment, criticize and collaborate. I look forward to hearing from you and continuing to work together to keep the web open.
-Congressman Darrell Issa
As of June 14th, the proposed rights have received 101 suggested edits and 35 community comments. Elsewhere on the Internet, they’ve generated considerably more attention. The proposed Digital Bill of Rights has received widespread news coverage, from the The Guardian to BoingBoing to Ars Technica to The Verge to CNET to The Hill.
A little online history
The idea of an online bill of rights isn’t a new one. Recently, as Evan Rodgers pointed out at the Verge, the Reddit community has been drafting its own digital bill of rights. Earlier this spring, the White House releases a consumer privacy bill of rights earlier this spring, albeit one focused on privacy.
And, for all of the interest around this week’s version, the proposal from Rep. Issa and Senator Wyden itself is relatively non-specific and does not officially recognize the iterations that have come before it. The Internet Bill of Rights that came out of Rio a few years ago, for instance, layered on a few additional (important) points:
“Privacy, data protection, freedom of expression, universal accessibility, network neutrability, interoperability, use of format and open standards, free access to information and knowledge, right to innovation and a fair and competitive market and consumers safeguard.”
There’s also a more fundamental question of how such rights would be enforced, by whom and in what context. In the United States, after all, there’s already a Bill of Rights, and one that’s held up rather well for over two centuries. Focusing on how and where the rights that citizens (digital or otherwise) already enjoy apply online would be a constructive and useful role for lawmakers to consider, particularly given the unprecedented capacity of both governments and private actors to search, surveil and censor humanity on the Internet.
All that being said, it’s significant that this pair of Congressmen introduced them and notable that the they’re taking comments from the online community using the Internet itself.
On Friday, I expect to have the opportunity to ask Rep. Issa about his thinking about a digital bill of rights, amongst other issues related to technology, data and open government. If you have questions or concerns about the proposals above that you’d like posed to the Congressman, please let me know at alex@oreilly.com.
UPDATE: Embedded below are the reactions on Twitter to the question posed in the headline of this post:
Yesterday, the Office of House Majority Leader Eric Cantor (R-VI) launched a new Facebook application, “Citizen Co-sponsor.” Rep. Cantor introduces it in the video below:
Since its introduction, I’ve been mulling over what to write about the new app. Here’s what I’ve read to date:
The app enables people to use Facebook to track the progress of House legislation as it makes its way through the chamber, but also provides the majority leader’s office with an interesting new grassroots marketing tool for the Republican party’s ideas.
The new app makes use of Facebook’s Open Graph protocol, which means that once installed, updates to legislation that a user has expressed support for can be automatically posted to their Facebook profiles. It also means that these updates show up in users’ timelines, newsfeeds and tickers, giving the legislation more exposure to users’ networks of friends.
For now, the list of legislation that citizens can choose to support is controlled, of course, by Cantor’s office and is listed on a section of his web site. Citizens can click to “co-sponsor” legislation that they support, and see all the other citizen co-sponsors who’ve expressed their support. Each widget for each piece of legislation also shows a visual storyline of that legislation’s progress through the House.
Second, a post by Alex Fitzpatrick at Mashable on the Facebook citizen cosponsor app , in which he interviewed Matt Lira, the director of digital for the House Majority Leader.
“We have a startup mentality to it,” says Lira. “When Twitter first started, it was just going to be for cell phones, now it is what it is today. It’s evolutionary, so you want to see how users use it and if the engagement justifies it, we’ll expand it out.”
The new media team at Cantor’s office is drawing inspiration from both sides of the aisle. Lira says he’s a fan of Rep. Issa’s (R-Calif.) Madison Project as well as the White House’s “We the People” online petitions. He talked about online bill markups, hearings and expert roundtables as possibilites for ways to expand the Citizen Cosponsor in the future.
“We want the program to give more to users than is asks of them,” says Lira. “The only way this stuff works is if you have a tolerance for experimentation and a certain level of patience. I’ve been impressed with We the People and that’s very experimental — it’s in the spirit of ‘let’s throw something out there and see if it works.’ Otherwise, there’s the alternative: a conference room of ideas that never happen.”
Over at the Huffington Post, POPVOX founder Marci Harris published a long post with substantive concerns about the citizens cosponsors app. (Disclosure: Tim O’Reilly was an early angel investor in POPVOX.) Harris wanted to know more about who the sponsors of the app are (it’s funded by the Office of the Majority Leader), whether feedback will go to a citizen’s Member of Congress, whether “updates” will be neutral or partisan, who will have access to the list of constituents that is generated by the app, the capability to only express support for a bill, versus opposition, and the privacy policy.
In late 2007 when I, as a staffer, shopped an idea around within Congress to create a public platform for constituent engagement, I discovered that it was nearly impossible to build something like that within the institution of Congress outside of the partisan caucus system. You could either build a Democratic-sponsored tool or a Republican-sponsored tool, but there was no structure for building a nonpartisan CONGRESSIONAL tool (and don’t even get me started on how impossible integration between House and Senate was/is.)* My experience does not mean that nonpartisan strides are impossible — just challenging, and that any effort should be viewed with a critical eye.
…why not use the publicly available data on all pending legislation and allow citizens to “co-sponsor” any bill currently being weighed by the legislature?
No matter how we feel about Facebook’s privacy provisions, we’ll be the first to admit that it is the default way to connect with people these ways. We’re not poo-poohing any initiative that harnesses social media that makes it easier for people to get involved in the political process, and we’re not bashing this from a partisan point of view. We’re bashing it from a point of view that cares about transparency.
Cantor’s ploy reeks of partisanship disguised as bipartisanship (nowhere on the main page of the site are the words “Democrat” or “Republican” used). And while the Cosponsor Project may be more participatory, it’s certainly not the “open, visible” platform he promises in his introduction.
That all adds up to a strong critique. As the app stands, however, it’s an important first step into the water for integration of Facebook’s social graph into legislation.
That said, there are some flaws, from an unclear Terms of Service to permissive data usage to a quite limited selection of bills that citizens can follow or support.
In addition, as a commenter on Mashable notes, “Unless there’s a way to show how many people are *against* proposed bills, this will not provide a clear picture as to the support they actually have. You might have a significant number of citizen cosponsors (say 25k), but that number loses its significance if the number of people against is, say 125k. You need both measures in order to get an idea as to whether or not a proposed bill is truly supported.”
I’ve asked Lira a number of followup questions and will file something for Radar if he responds. In the meantime, what do you think of the app and the initiative? Please let us know in the comments, keeping the following perspective from Harris in mind:
As with any startup, the first iteration is never perfect. Reid Hoffman, the founder of LinkedIn, famously said, “if you are not embarrassed by your first release, you’ve launched too late.” In that sense, maybe the Majority Leader is learning from the startup world. In an email response to my questions, Matt Lira, Director of New Media for Majority Leader Cantor, seemed to indicate that there were iterations to come: “As was the case when I publicly defended We the People, this is an evolutionary step – there will be continual progress, as with all these things, towards the desired end of a modernized Congress.”
Update: “We’ve always characterized both MADISON and Citizen CoSponsors as digital experiments that we are both admittedly excited about and that I personally believe have great potential to grow,” responded Matt Lira, director of digital for the House Majority Leader’s office, via email.
“These are the type of projects that will modernize our country’s legislative institutions for the social media age,” he wrote. “We are trying really new things like MADISON and Citizens. We are successfully driving institutional reforms on a structural basis. We are the same people who created docs.House.gov, require a public posting period for legislation, and established a machine-readable document standard. In short, people who have done more to open the House of Representatives than anyone in history.”
With respect to “e-partisanship,” Lira noted that “from the moment it launched, the app included a bill sponsored by a Democratic Representative. Some of the other bills – like the JOBS Act – have widespread support on both sides. I launched with six bills, because I wanted to see how the app works in the field, before making any choices about its wider deployment, should that even be justified.”
This post has updated to include a disclosure about Tim O’Reilly’s early investment in POPVOX.
The future of cities was a hot topic this year at the SXSW Interactive Festival in Austin, Texas, with two different panels devoted to thinking about what’s next. I moderated one of them, on “shaping cities with mobile data.” Megan Schumann, a consultant at Deloitte, was present at both sessions and storified them. Her curatorial should gives you a sense of the zeitgeist of ideas shared.
It was in that context that I presented upon “Open Data Journalism” this morning, which, to paraphrase Jonathan Stray, I’d define as obtaining, reporting upon, curating and publishing open data in the public interest. My slides, which broadly describe what I’m seeing in the world of open government today, are embedded below.
These companies, which deliver almost 90 percent of online behavioral advertisements, have agreed not to track consumers if these choose to opt out of online tracking using the Do Not Track mechanism, which will likely manifest as a button or browser plug-in. All companies that have made this commitment will be subject to FTC enforcement.
“American consumers can’t wait any longer for clear rules of the road that ensure their personal information is safe online,” said President Obama in a prepared statement. “As the Internet evolves, consumer trust is essential for the continued growth of the digital economy. That’s why an online privacy Bill of Rights is so important. For businesses to succeed online, consumers must feel secure. By following this blueprint, companies, consumer advocates and policymakers can help protect consumers and ensure the Internet remains a platform for innovation and economic growth.”
The Center for Democracy & Technology (CDT) welcomed the Administration’s unveiling of this “Consumer Privacy Bill of Rights,” calling the industry announcement by industry to respect “Do Not Track” settings in Web browsers is “a positive step for consumer privacy.”
“The Administration’s call for a comprehensive privacy bill of rights comes at a pivotal time when there is a tremendous concern among consumers about their personal information,” said CDT President Leslie Harris in a prepared statement. “While we believe legislation will likely be necessary to achieve these protections, we support the White Paper’s call for the development of consensus rules on emerging privacy issues to be worked out by industry, civil society, and regulators.”
“For five years CDT has pushed for the development of a reliable ‘Do Not Track’ mechanism; today’s Digital Advertising Alliance announcement is an important step toward making ‘Do Not Track’ a reality for consumers,” said CDT’s Director of Consumer Privacy Justin Brookman in a prepared statement. “The industry deserves credit for this commitment, though the details of exactly what ‘Do Not Track’ means still need to be worked out,” Brookman said. “CDT will continue to work through the W3C standards setting process to develop strong and workable ‘Do Not Track’ guidelines.”
As Edward Wyatt reported at the New York Times, however, implementation of these online privacy guidelines won’t be just a matter of adding some lines of code:
Much remains to be done before consumers can click on a button in their Web browser to set their privacy standards. Congress will probably have to write legislation governing the collection and use of personal data, officials said, something that is unlikely to occur this year. And the companies that make browsers — Google, Microsoft, Apple and others — will have to agree to the new standards.
There will be a press conference tomorrow, streamed live from the White House. (Much more to come on this story tomorrow, though given that I’ll be traveling, you’ll be reading it elsewhere.)
A Consumer Privacy Bill of Rights
· Individual Control: Consumers have a right to exercise control over what personal data organizations collect from them and how they use it.
· Transparency: Consumers have a right to easily understandable information about privacy and security practices.
· Respect for Context: Consumers have a right to expect that organizations will collect, use, and disclose personal data in ways that are consistent with the context in which consumers provide the data.
· Security: Consumers have a right to secure and responsible handling of personal data.
· Access and Accuracy: Consumers have a right to access and correct personal data in usable formats, in a manner that is appropriate to the sensitivity of the data and the risk of adverse consequences to consumers if the data are inaccurate.
· Focused Collection: Consumers have a right to reasonable limits on the personal data that companies collect and retain.
· Accountability: Consumers have a right to have personal data handled by companies with appropriate measures in place to assure they adhere to the Consumer Privacy Bill of Rights.