The Department of Justice’s “FOIA Wizard” isn’t a magical solution for White House strategic silence on open government

In December 2021, President Biden urged “every nation in the Open Government Partnership to take up a call to action to fight the scourge of corruption, to “stand with those in civil society and courageous citizens around the world who are demanding transparency of their governments,” and to “all work together to hold governments accountable for the people they serve.”

Almost two years later, the United States is still not leading by the power of our example by including the priorities of US civil society organizations in additional commitments and engaging the American people and press using the bully pulpit of the White House, despite rejoining the Open Government Partnership’s Steering Committee.

That disconnect was evident at a public meeting with the Department of Justice’s Office of Information Policy (OIP) on September 26, 2023. Members of the public and press who are interested in a first look at the Freedom of Information “Wizard” the OIP has been building with Forum One Communications can watch recorded video of the meeting on YouTube, along with DoJ’s work on common business standards and the “self-assessment toolkit” the agency updated. All three of these pre-existing initiatives were submitted as commitments on FOIA in the 5th U.S. National Action Plan for Open Government last December.

The General Services Administration’s new Open Government Secretariat will post a “meeting record” at open.usa.gov — their summary of what happened — though it’s not online yet. (Slides are online, along with agenda and screenshots.)

We posed a number of questions via chat that Lindsey Steel from OIP acknowledged, though not always directly answered — like the U.S. government not co-creating any of the FOIA commitments that were being discussed with civil society, in the Open Government Partnership model. (Unlike other previous public meetings in 2022 and 2023, members of civil society were given the opportunity to ask questions on video.)

While it’s both useful and laudable for OIP to take public questions on its work, the pre-baked commitments they presented on were not responsive to the significant needs of a historic moment in which administration of the Freedom of Information Act appears broken to many close observers, and follow an opaque, flawed consultation that was conducted neither in the spirit nor co-creation standards of the Open Government Partnership itself.

While the Open Government Partnership’s Independent Review Mechanism is far slower that press cycles in 2023, the independent researchers there have caught up with the USA’s poor performance since 2016. (Unfortunately, the OGP’s Independent Review Mechanism and Steering Committee’s governance processes both move too slowly to sanction governments during or after the co-creation process for failing to meet co-creation standards in a way that would have empowered US civil society in 2022.)

In a letter dated August 13, 2023, the Open Government Partnership formally informed the US government on August that it has acted contrary to process in its co-creation of.4th National Action Plan for Open Government and implementation of the plan.

The U.S. government’s response did not directly acknowledge any of the substantive criticism in the IRM or by good government watchdogs, much less announce a plan to address its failure to co-create a 5th National Action Plan last fall by coming back to the table.

Instead, the General Services Administration simply promised to do better in 2024 in a 6th plan and to keep updating the public on the work U.S. government was already doing.

The request of the coalition prior to the Open Government Partnership Summit was for the U.S. government to come back to the table and co-create new commitments that are representative of our priorities, not to continue hosting virtual webinars at which civil servants provide “updates” on pre-existing commitments in order to be in compliance with the bare minimum that OGP asks of participating nations.

With respect to FOIA, doing more than the minimum would look like the White House making new commitments to effective implementation of the FOIA Improvement Act of 2016 and the Open Government Data Act through executive actions, including:

  • Building on U.S. Attorney General’s memorandum mandating the presumption of openness and ensure fair and effective FOIA administration.
  • Convening the U.S. Digital Service, 18F, and the nation’s civic tech community to work on improving FOIA.gov, using the same human-centric design principles for improved experience that are being applied to service delivery across U.S. government.
  • Making sure FOIA.gov users can search for records across reading rooms, Data.gov, USASpending.gov, and other federal data repositories.
  • Restoring a Cross-Agency Priority goal for FOIA.
  • Advising agencies to adopt the US FOIA Advisory Committee recommendations.
  • Tracking agency spending on FOIA and increase funding to meet the demand.
  • Directing the Department of Justice to roll out the “release-to-one, release-to-all” policy for FOIA piloted at the direction of President Obama, which the State Department has since adopted.
  • Collecting and publishing data on which records are being purchased under the FOIA by commercial enterprises for non-oversight purposes, and determine whether that data can or should be proactively disclosed.
  • Funding and building dedicated, secure online services for people to gain access to immigration records and veterans records — as the DHS Advisory Committee recommended — instead of forcing them to use the FOIA.
  • Commiting to extending the FOIA to algorithms and revive Code.gov as a repository for public sector code.”

We continue to hope that President Biden will take much more ambitious actions on government transparency, accountability, participation, and collaboration in order to restore broken public trust in our federal government, acting as a bulwark against domestic corruption and authoritarianism.

White House “virtual listening session” on new OIRA guidance on broadening public engagement in rulemaking

This post contains an audio recording (above) of a public Zoom call held on July 20, 2023 to update Americans on select commitments in the 5th U.S. National Action Plan for Open Government, more than six months after the White House published the plan online at the end of December 2022.

Officials at the White House Office of Management and Budget (OMB) and the Office of Information and Regulatory Affairs (OIRA) presented on their work on commitments to make the voices of the public heard.

The first half of the forum discussed new guidance on broadening public engagement in the regulatory process issued on July 2019, followed by questions about developing a framework for engagement for use across the federal government. OMB requests feedback on the questions below to go to publicparticipation@omb.eop.gov.

  1. Should the Federal government adopt a common framework for participation and engagement? What might such a framework include?
  2. How would you design an ideal process to develop such a framework?
  3. What points in the process (e.g., outline, first draft, final draft) are most important for public engagement?
  4. What engagement formats or activities would be most effective for developing a Federal framework?
  5. What might the Federal government do to make it easier for people to participate?

Our view? OMB should go back to the future. Review the Public Participation Playbook the Obama White House developed with the public in 2015, as part of the US government’s efforts to open government. Then, working in collaboration with the Office of Public Engagement, host a series of open government roundtables with the nation’s leading authorities on civic engagement and public participation in 2023 and 2024 that inform guidance for the federal government.

Officials might review what approaches were effective in engaging Americans with public health information in the pandemic, voting information, and extreme weather — and which were not.

That work should be part of a new open government plans at OMB and OSTP that are hosted at whitehouse.gov/open, showing President Biden’s commitment to government transparency like whitehouse.gov/equity shows his administration’s commitment to equity.

Screenshots of the presentation follow. (Our apologies: we missed slide 3 and 9.)

Should this White House publish slides or notes from this public session on its work implementing open government commitments, we will update this post.

(Officials said that the session was not recorded, so we are providing the above resources for the Americans who were unable to attend or who did not hear about this opportunity to engage with OMB and OIRA about broadening public engagement because this administration did not engage the public. As you’ll hear in the recording, the public participants in this listening session offered praise for the guidance and suggestions for improvement tempered with critiques of the opaque process, poor communications about the forum, and dissatisfaction at the lack of a cohesive way to track and understand this administration’s work on government transparency and accountability.)

July 12, 2023 US open government “virtual engagement session”

This post contains an audio recording (above) of the Zoom call held on July 12, 2023 to update the public on select commitments in the 5th U.S. National Action Plan for Open Government, more than six months after the White House published the plan online in December 2022.

The Office of Management and Budget presented on its work opening up the regulatory process, among other areas.

Should the General Services Administration publish video and transcript of this session, as the Open Government Secretariat indicated they would explore, we will add both.

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What was missing from President Biden’s remarks at the Open Government Summit

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In 2021, We the People need a Public Chair to ask the White House public questions and pose petitions

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What cities can learn from Gainesville’s experiment with radical transparency

City_of_Gainesville_Commissioner_Mail_Archive_-_Message_Archive

There’s much to be learned from the experience of the city Gainesville, Florida, where a commissioners voted in 2014 to publish the public’s email correspondence with them and the mayor online.

More than five years on, the city government and its residents have are ground zero for an tumultuous experiment in hyper-transparent government in the 21st century, as Brad Harper reports for the Montgomery Advertiser.

It’s hard not to read this story and immediately see a core flaw in the design of this digital governance system: the city government is violating the public’s expectation of privacy by publishing email online.

“Smart cities” will look foolish if they adopt hyper-transparent government without first ensuring the public they serve understands whether their interactions with city government will be records and published online.

Unexpected sunshine will also dissolve public trust if there’s a big gap between the public’s expectations of privacy and the radical transparency that comes from publishing the emails residents send to agencies online.

Residents should be offered multiple digital options for interacting with governments. In addition to exercising their rights to freedom of expression, assembly and petition on the phone, in written communications with a given government, or in person at hearing or town halls, city (and state) governments should break down three broad categories of inquiries into different channels:

Emergency Requests: Emergency calls go to 911 from all other channels. Calls to 911 are recorded but private by default. Calls should not be disclosed online without human review.

Service Requests: Non-emergency requests should go 311, through a city call center or through 311 system. Open data with 311 requests is public by default and are disclosed online in real-time.

Information Requests: People looking for information should be able to find a city website through a Web search or social media. A city.gov should use a /open page that includes open data, news, contact information for agencies and public information officers, and a virtual agent or “chat bot” to guide their search.

If proactive disclosures aren’t sufficient, then there should be way to make Freedom of Information Act requests under the law if the information people seek is not online. But public correspondence with agencies should be private by default.

 

US FOIA Advisory Committee recommends agencies harmonize FOIA and open data programs

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