The legacy of Google+: Google’s Internet backbone for digital identity

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The news that Google would be splitting Google+ into Streams, Photos and communication has already led to dozens of articles opining about what went wrong in the search giant’s pursuit of social media. Someday, Google Hangouts and Google Talk may become part of a wireless service from Google.

One challenge for judging its success or failure is that the majority of media accounts and analysis of Google+ always compared it to Facebook. That comparison is not entirely unreasonable, given reports about how Google executives were concerned about the rise of the world’s largest social network in 2011. If Google was trying to “play catchup” after having missed social, and Facebook is the leader, how can someone not compare the efforts?

If you looked at Google+ in terms of the ability of its social stream to attract and retain the attention and participation of a billion users for an hour every day, as Facebook does, it’s hard to argue that it succeeded. If you compared the time people spend on Plus +1’ing, sharing and commenting to Facebook, Pinterest, Tumblr or Twitter, Google’s effort paled.

No doubt because of my former colleague Edd Dumbill, however, I’ve always thought of Google+ as a social backbone for all of Google’s products, not simply a destination. Google+ was a way of associating an identity for hundreds of millions of users across applications and services.

When viewed in that context, it may be that Google+ is much more successful than many people have yet realized: according to Federal News Radio, the U.S. General Services Administration has quietly added Google to the list of identity providers that the federal government has authorized to provide secure digital credentials for logging into digital services. Today, it looks like Google will be be part of the federated identity strategy that could allow U.S. citizens to renew passports online, download personal heath data and reserve campground sites in the years ahead.

Even if “Streams” does end up going away, look for Google’s identity layer to endure and mature across all of its products and services, from Documents to Maps. In 2015, being able to confirm that you’re not a dog on the Internet can sometimes be useful, too.

[Image Source: JanRain social login trends]

Google hopes Mr. Smith will use “YouTube for Government” to Hangout more online

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Google launched a “Google for Government” guide today, positioning it as a “a one-stop shop where government officials can learn how to get the most out of YouTube as a communication tool.” In a post on the Google Politics blog, Brandon Feldman recounts the use of YouTube by government, linking to examples from State of the Unionlegislative hearingsexplainer videos and Hangouts and asserting that “YouTube has become an important platform where citizens engage with their governments and elected officials.”

Putting aside the question of whether there’s two-way engagement going on or not in the comment sections on political videos on YouTube, which have been historically among the most toxic online, the guide will be useful to anyone looking for best practices on livestreaming or setting up a channel, playlists and other features.  As I’ve found, it’s quite easy to livestream a Hangout, save the recording to YouTube and share it afterwards.

The guide does include a section on “engaging your community” through Google Hangouts, a venue that I still believe has tremendous potential for Presidents and other elected leaders to receive real questions from citizens, escaping the bubble of media and access journalism.

Here’s hoping more representatives use this new technology to listen to their constituents, not just use it as a cheaper way to broadcast their speeches. That’s the wish Google Feldman expressed: “If you’re a government official, whether you are looking for an answer to a quick question or need a full training on YouTube best practices, we hope this resource will help you engage in a rich dialogue with your constituents and increase transparency within your community.”

President Obama to host Google+ Hangout on January 31st

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The Google home page currently has a link to ask President Obama a question in a Google+ Hangout. That’s some mighty popular online real estate devoted to citizen engagement.

The first presidential hangout featured real questions from citizens. I hope this one is up to the same standard.

You can see publicly shared questions on the #AskObama2014 hashtag on YouTube or Google+.

More details on the “virtual road trip” with President Obama are available at the official Google blog.

We are, once again, living in the future.

obama-hangout

White House moves to bash patent trolls, though Congress still must enact trollbane

This morning, President Obama moved to curb suits from “patent trolls,” entities that many observers of the technology industry have been warning have increasingly been harming innovation across the United States. As it turned out, those concerned parties have been right to decry the trend: a report (PDF) contained a startling statistic: the number of lawsuits brought by patent trolls has nearly tripled in the past 2 years, now accounting for 62% of all patent lawsuits in America. As Edward Wyatt pointed out in the New York Times, this surge in patent lawsuits is directly related to the passage of a 2011 law that was designed to address the trouble.

The White House announced several executive actions today to take on patent trolls, including a series of workshops, scholarship opportunities, a consumer-facing website and a review of exclusion orders. The administration will also begin a rulemaking process at the U.S. Patent Office to that would “require patent applicants and owners to regularly update ownership information when they are involved in proceedings before the PTO, specifically designating the ‘ultimate parent entity’ in control of the patent or application.”

One interesting additional outcome of the day’s news is that White House Google+ Hangouts matter. Entrepreneur Limor Fried’s unexpected question to President Obama on patent trolls during a White House Hangout in February 2013 led to a frank answer and contributed to the White House’s action today, a connected directly made by the @WhiteHouse Twitter account. Here’s what the president said, back in February:

A couple of years ago we began the process of patent reform. We actually passed some legislation that made progress on some of these issues, but it hasn’t captured all the problems. And the folks that you’re talking about are a classic example. They don’t actually produce anything themselves, they’re just trying to essentially leverage and hijack somebody else’s idea and see if they can extort some money out of them. And, you know, sometimes these things are challenging, because we also want to make sure that the patents are long enough that, you know, people’s intellectual property is protected. We’ve got to balance that with making sure that they’re not so long that innovation is reduced. And, but I do think that our efforts at patent reform only went about halfway to where we need to go. And what we need to do is pull together, you know, additional stakeholders, and see if we can build some additional consensus on some smarter patent laws. This is true, by the way, across the board when it comes to high tech issues. The technology’s changing so fast. We want to protect privacy, we want to protect people’s civil liberties, we want to make sure the Internet stays open. And I’m an ardent believer that what’s powerful about the Internet is its openness and the capacity for people to get out there and just introduce a new idea with low barriers to entry.

I hope President Obama does more Google+ Hangouts and is asked more tough questions regarding drones, patents and other issues on the minds of the People, far outside of the DC media bubble.

Hangouts aside, as Greg Ferenstein pointed out at TechCrunch, the administration is going to need Congress to effectively curb these abuses: the president can’t simply declare an end to this mess: Congress must be involved.

Five relevant bills have been introduced recently, as Michelle Quinn noted out at Politico and Joe Mullen emphasized at Ars Technica, and while the legislative reforms suggested by the White House could make a real difference in curbing the worst of patent troll abuses, it’s not at all clear what this Congress is capable of passing through both chambers at this point.

Timothy Lee, newly ensconced at Wonkblog at the Washington Post, isn’t convinced that such legislation, even if passed, will effectively smash patent trolls. Lee would like to see the federal government fix a broken patent system. Unfortunately for that aspiration, Washington recently passed an America Invents Act and is now moving forward on implementation. It’s not at all clear how soon substantial reform will end up on a president’s desk again soon.

[Animated GIF credit: White House Tumblr. Oh yes, there will be GIFs. ]

Googling the 2012 election

Lunch with @stiles @ethanklapper @ginnyhunt et al to hear about new elections tech http://google.com/elections

The Internet will be a core component of the 2012 election cycle. Of course, you follow technology and politics, you know that’s been increasingly true for years. Last week, speaking at a briefing in Google’s DC offices, Google’s Rob Saliterman cited a 3/10/2011 op-ed by Karl Rove in the Wall Street Journal, where he wrote that The impact of the Internet on elections has only begun to be felt:

The Internet makes it likely that more campaigns will be self-directed from the grass roots. The tea party movement, for example, would have been impossible to organize and coordinate without email and the Web. Thus campaign managers will have to rely less on activity in centralized headquarters and more on volunteers—working at their pace and in their way—to reach voters on their laptops, tablets and smart phones.

Cutting-edge campaigns have quickly grasped how the Web makes it easier and less expensive to transmit information. But campaigns are only starting to understand how to use the Web and social-networking tools to make video and other data go viral—moving not just to those on a campaign’s email list but to the broader public.

It took decades for the changes inaugurated by the “We Like Ike” TV ads to fully take hold. It will likewise take time for political practitioners to figure out what works and what doesn’t work on the Internet. But we are seeing a version of Joseph Schumpeter’s “creative destruction” fundamentally alter the landscape of American politics. It will have huge implications on how campaigns are run, who we elect, and what kind of country we become.

A year later, we’re seeing that reality writ large upon the canvas of the 2012 elections. The portrait of the impact of the Internet and mobile devices upon the decisions that Saliterman painted through statistics offers a glimpse at where the future is trending. (Sources noted where provided.)

  • 83% of mobile phone owners are registered voters. (Nielsen Mobile)
  • One third of voters learn from online-only sources. (Pew).
  • 33% of likely voters don’t watch live TV. (Accenture)
  • 70% of likely Republican voters in South Carolina went online before the primary.
  • 2012 Primary voters viewed 14-20 sources before voting.
  • 49% of people compared different candidates online.

Political campaigns using geotargeted, contextual search ads for rapid response in primaries, says @robsaliterman

In that context, Saliterman shared out to the room of Washington politicos and media three ways that campaigns are using the Internet — or, more specifically, Google products — to reach voters and influence the political conversation:

  1. Google search advertising, used for rapid response to the political news cycle, anticipating what people are searching for and putting a campaign or media’s story where it will be found.
  2. Geotargeted advertising, where likely voters in a primary, municipal election or state election can be served contextual messages based upon the location from which they’re accessing a webpage
  3. Promoted video ads on YouTube, the world’s biggest video platform

More information on Google Elections is, naturally, available online, along with a toolkit.

There’s also a directory of public data that contains information on countries far beyond the borders of the U.S. that will be of interest to journalists and researchers who are not engaged in electoral politics.

Googling "unemployment" using public data http://www.google.com/publicdata/directory

Postscript: For an excellent discussion of where campaigns are going in search of the digital voter, read Amy Schatz in the Wall Street Journal.

Correction: A statistic provided by Google about the percentage of smartphone/tablet owners that are registered to vote was removed from this post after it could not be confirmed.

Social Politics: How Has Technology Helped Campaigns?

http://storify.com/digiphile/social-politics-how-has-technology-has-helped-camp.js[View the story “Social Politics: How Has Technology Has Helped Campaigns?” on Storify]

What is the relationship of social media and politics in 2012?

http://storify.com/digiphile/what-is-the-relationship-of-social-media-and-polit.js[View the story “What is the relationship of social media and politics in 2012?” on Storify]

Networks of Networks: What Defines Power Politics in the Age of Google? [VIDEO]

The Web changed Washington in one of most powerful uses of the Internet as a platform for collective action the world has ever seen. What does that mean for the future? This afternoon, a powerhouse panel of of big thinkers will talk about the implications of the networked protests that halted the progress of the Stop Online Piracy Act and Protect IP Act in the U.S. Congress. Susan Crawford, Nicco Mele, Elaine Kamarck, Reddit co-founder Alexis Ohanian, and the editorial director of TechPresident, Micah Sifry, will speaking at Harvard University at 4 PM ET today. The panel will be moderated by Alex Jones, director of the Harvard Shorenstein Center Director. The livestream is embedded below. If you’re interested, video of Clay Shirky’s 2011 lecture on journalism and free speech is looping on the channel.

Watch live streaming video from shorensteincenter at livestream.com

Hat tip TechPresident.

Why don’t Google and Facebook use ChillingEffects to mitigate censorship like Twitter?

At the request of the government of India, Google India and Facebook have removed content from Blogger and the world’s largest social network after a court order. As Alex Kirkpatrick reported at Mashable, “Indian prosecutors are suing a host of Internet companies on behalf of a Muslim religious leader who has accused them of hosting content that insults Islam.”

If Google and Facebook used Chilling Effects like Twitter, we’d know what content they had censored in India For context, consider Twitter’s stance on censorship and Internet freedom.

While Google’s Transparency Report for India is laudable and impressively visualized, it doesn’t show what content was removed.

As far as I know, Facebook neither posts data of content takedown requests by region nor the content itself. If you know of such data or reports, please let me know in the comments

Open Government News on Gov 2.0 TV: The Year in Review, SOPA and POTUS on Google+

On Thursday, I joined Edmonton-based social media consultant and digital strategist Walter Schwabe on “Gov 2.0 TV” to talk about what’s new in open government since our last interview.

Over the course of the show, we talked about the following stories: