Open government in beta: FCC.gov 2.0 is live

The beta version of the beautifully redesigned FCC.gov is now online at beta.FCC.gov. (Yes, it’s a United States federal government website in beta. This is 2011, after all.)

FCC-gov-20-home

The rebooted FCC.gov integrates core principles of Web 2.0 into its design and function, serving as one of the most important examples of government as a platform to date. My full, in-depth review at the new FCC.gov is Gov 2.0 channel of the O’Reilly Radar:

FCC.gov reboots as an open government platform. The new FCC.gov isn’t just a site any more: it’s a Web service that taps into open source, the cloud, and collective intelligence. In the world of Gov 2.0, that’s a substantial reframing of what government can do online.

FCC.gov 2.0 Preview: FCC launches FCC.us URL shortener

FCC Data Center

FCC Data Center

Later this week, a new version of FCC.gov will go live. It’s a complete redesign of the Federal Communications Online presence. You could even call it a reboot, in keeping with the FCC launch of reboot.gov last January.

There’s much more to report on when the new FCC.gov goes online. For now, here’s a preview of something nifty that’s already live: the new FCC custom URL shortener, FCC.us.

The new custom URL shortener, is based upon bit.ly, like the 1.usa.gov URL shortener for civilian use. It automatically shortens any FCC.gov that’s shortened using bit.ly or the shorter j.mp. For instance, FCC.gov/developer becomes http://fcc.us/bkJYlG. In a new media world that is often shortened to 140 characters, that’s rather handy.

More to come soon.

Todd Park on unleashing the power of open data to improve health

What if open health data were to be harnessed to spur better healthcare decisions and catalyze the extension or creation of new businesses? That potential future exists now, in the present. Todd Park, chief technology officer of the Department of Heath and Human Services, has been working to unlock innovation through open health data for over a year now. On many levels, the effort is the best story in federal open data. Park tells it himself in the video below, recorded yesterday at the Mutter Museum in Philadelphia.

Over at e-patients.net, Pew Internet researcher Susannah Fox asked how community organizations can tap into the health data and development trend that Park has been working hard to ignite. She shared several resources (including a few from this correspondent) and highlighted the teams who competed in a health developer challenge tour that culminated at the recent Health 2.0 conference.

Check out this article about HealthData.gov including footage of Park talking about the “health data eco-system” at the code-a-thon (and actually, the video also features local health hacker Alan Viars sitting there at the right).

Here are 3 blog posts about last year’s event, including mine:

Making Health Data Sing (Even If It’s A Familiar Song)

Community Health Data Initiative: vast amounts of health data, freed for innovators to mash up!

Making community health information as useful as weather data: Open health data from Health and Human Services is driving more than 20 new apps.

The next big event in this space on June 9 at the NIH. If you’re interested in what’s next for open health data, track this event closely.

At the @NASATweetup, @Astro_Wheels shares the view from space

http://storify.com/digiphile/nasa-tweetup-with-astrowheels-shares-the-view-from.js

Making open government data visualizations that matter

Every month, more open government data is available online. Local governments are becoming data suppliers. Open healthcare data is spurring better decisions. There’s a tremendous amount of activity in open data – but there’s a long road ahead for open government. At the SXSW Interactive Festival in Austin, Texas, Jeremiah Akin and Michael Castellon made a case for “why visualizing government data makes taxpayers happy.”

The expectation of transparency is creating demand for government agencies to develop new ways to communicate complex data and trends to the public in easy-to-access and easy-to-understand formats.

Some agencies are turning to Google Maps and KML data to visualize raw information online and on mobile devices. Delivering data in more easily understandable formats not only boosts trust and confidence between government agencies and their publics, but also streamlines workloads among Data, Web, Editorial, and Customer Service teams.

The two men talked about how the Texas Comptroller is using public-facing maps to communicate with the public, including to the rapidly increasing numbers of citizens accessing government websites from mobile devices.

The utility of open government data can be quite concrete, as when live tsunami data is used to help save lives. It can also help people to understand more about the virtual lines in their towns and cities. In Texas, ClaimItTexas.org shows unclaimed property in Lone Star State.

Mobile transparency

The Texas Transparency Map is also available for touchscreen mobile devices and for tablets. That’s no accident: Akin said that mobile traffic to the site up four-fold since lat year.

“We’re seeing a lot more mobile access,” he said. “If we want to make it available on multiple devices, we need to create in a way that can be displayed.” That insight is a crucial one, and reverberates far beyond the government sphere. By choosing to develop non-native Web applications written in HTML5, Javascript and JSON, this cohort of Texas government avoided “Shiny App Syndrome.” Next steps include support for street level detail, Google Fusion tables, and geolocation.

Putting open government data to work

“Open government data has been used for a long time,” said Akin, citing the use of census data in newspapers. A new class of new media journalism is putting data to use in innovative ways, pointed out Castellon. “The Texas Tribune is one of the leaders in data visualization,” he said, which helps citizens to make sense of government data.

The key here, emphasized Akin, is that is not just enough to simply dump data. You need ways to visualize it and make it meaningful as information. “There’s a lot of resistance – people have been there, and that’s not how they’ve done things,” he said. “If you make a visualization that makes someone’s job easier pretty soon they start coming back to you.

With better data visualizations and more information, Castellon posited that more problem solving can take place. “When you release data, especiallly with science, education or research, there are stories embedded in that data,” he said.

In this narrative, it’s up to governments to release better, clean data in consumable formats and the evolving art of data journalism to make stories from it that give citizens, businesses and elected officials insight into the complexities of modern life.

Visualizing the future of programmable cities

Technology is fueling new visions for the future of cities. Today at the South by Southwest Interactive festival, a panel considered “Web Mashup Platforms and Future Programmable Cities. NYC chief digital officer Rachel Sterne (@RachelSterne) joined Christine Outram (@cityinnovation), Vlad Trifa (@vladounet) and Dominique Guinard (@domguinard) in exploring how open data, mobile platforms and citizen engagement will shape what comes next in urban life.

Below, visual notes by OgilvyNotes and ImageThink capture the conversation.

n Web Mashup Platforms and Future Programmable Cities

For more on how cities are embracing new platforms and technologies, learn about citizensourcing smarter government in New York City.

[Hat Tip: Rachel Sterne]

Talking about crisis data, social media and GIS on Federal News Radio

American Red Cross Conference On Use Of Intern...

Image by ShashiBellamkonda via Flickr

Earlier this week, the O’Reilly Radar published a new article about how the Red Cross and the Los Angeles Fire Department integrate social tools into crisis response. This afternoon, I talked with Federal News Radio‘s anchor Chris Dorobek about crisis data for the Dorobek Insider:

Have a crisis? Don’t worry, there’s an app for that.

With the emergence of social media tools, emergency responders have been forced to integrate social media into their crisis response.

During the Gulf Coast oil spill last year, the Coast Guard launched an app where you could actually track the oil. Now the Red Cross and the Los Angeles Fire Department are using Twitter and Facebook in their emergency response.

If you’re in the Washington, D.C. listening area, our interview was on at 4:05 and will be rebroadcast at 6:05 PM EST. For online listeners (that’s you, dear reader) you can listen to the show on crisis data here.

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Are the Internet and Social Media ‘Tools of Freedom’ or ‘Tools of Oppression?’

The role of the Internet and social media in what has been described as the “Arab Spring” in Egypt, Tunisia, Libya and the rest of the Middle East is one of the hottest topics in technology and foreign policy. Ever since the #IranElection hashtag first gave the world a look at social media as forum for information exchange about civil unrest outside of state-controlled media, there has been a huge explosion oof forums and op-eds exploring the question of whether YouTube, Facebook, Twitter, cellphones, crisis mapping and other technology platforms were creating the conditions for revolution — or acting as an accelerant to the embers of revolution. The State Department’s “Internet freedom” policy has come into conflict with both autocrats whose iron rule has carried over from the 21st century using Facebook and mobile technology to track down dissidents and Western democracies seeking increased electronic surveillance powers over the network of networks that now spans the globe.

As with so many other communications tools, it’s becoming increasingly clear that the connection technologies whose use has rapidly brought more of us together can be used in both positive and negative ways, much in the same way the printing press, radio or television changed the distribution of ideas and news in past centuries. Cellphones equipped with cameras and connected to the rest of the world have become the eyes and ears of young people in the Middle East. They can also be used to track them.

In a year when the leader of Libya mentioned Facebook by name and Egypt shuts down the Internet, it would be easy to simply celebrate the role of people power accelerated by social media. Not so fast. These social media platforms of 2011 can and will be used to people, governments and covert organizations to greenwash, astroturf or distribute propaganda or misinformation. This reality has been articulated by Evgeny Morozov in The Net Delusion and emphasized again in a commentary today on the role of social networking in the Arab Spring. While Wael Ghonim said that without social networking, this wouldn’t have happened, Morozov emphasizes that it took the bravery of millions of young people to show up in real life in Tahir Square in Egypt or in the streets of Tunisia for this to become a reality.

Smarter social networking” in the service of the ends of dictators and autocrats can and will happen, along with so many other spheres of public life. As Ben Scott, innovation advisor of the State Department acknowledged at an AMP Summit in D.C. on social networking and Egypt last month, it is happening, with more use of tools for negative purpose to come. “The question is no longer does technology matter,” he said. “It’s how, and in what ways.”

 

http://www.ustream.tv/flash/viewer.swf

“Network effects are politically agnostic,” said Scott. These connection technologies are not causing revolution. “They’re accelerating them.”

The question of whether these connection technologies are by their nature aligned with greater freedoms has also, literally, been up for debate. When it comes to a bigger question — whether connection technologies are more useful for democrats or dictators — Scott said that on the whole, he thought the proliferation of connection technologies is good for democracy. The online audience in a recent debate at Economist.com between Stanford’s Evgeny Morozov and Harvard’s John Palfrey decided by a narrow margin that the Internet is “inherently” a force for democracy. The full dialogue between the two men is well worth reading in its entirety.

Whether that view or this architecture of the Internet itself persists has other members of the academy concerned as well. As Harvard computer science professor Jonathan Zittrain observes in the Scientific American, keeping the Internet open, distributed and free is not a certain outcome.

Attacks on Internet sites and infrastructure, and the compromise of secure information, pose a particularly tricky problem because it is usually impossible to trace an attack back to its instigator. This “attribution problem” is so troublesome that some law-enforcement experts have called for a wholesale reworking of Internet architecture and protocols, such that every packet of data is engraved with the identity of its source. The idea is to make punishment, and therefore deterrence, possible. Unfortunately, such a reworking would also threaten what makes the Internet special, both technologically and socially.

The Internet works thanks to loose but trusted connections among its many constituent parts, with easy entry and exit for new Internet service providers or new forms of expanding access. That is not the case with, say, mobile phones, in which the telecom operator can tell which phone placed what call and to whom the phone is registered. Establishing this level of identity on the Internet is no small task, as we have seen with authoritarian regimes that have sought to limit anonymity. It would involve eliminating free and open Wi-Fi access points and other ways of sharing connections. Terminals in libraries and cybercafes would have to have verified sign-in rosters. Or worse, Internet access would have to be predicated on providing a special ID akin to a government-issued driver’s license—perhaps in the form of a USB key. No key, no bits. To be sure, this step would not stop criminals and states wanting to act covertly but would force them to invest much more to achieve the anonymity that comes so naturally today.

The history of the introduction of new communication tools is a reminder that most disruptive technologies have dual uses. In 1924, Calvin Coolidge was the first President of the United States to make a radio broadcast from the White House. A decade later, Hitler and Stalin were using the same tool to spread a different kind of message.

Nearly a century later, the current occupant of the White House is using YouTube, Facebook, Twitter, apps and live video on WhiteHouse.gov to communicate with citizens, both of the United States or in other countries. While the White House can claim some open source cred for running WhiteHouse.gov on Drupal, much of the rest world has long since becoming aware of the disruptive nature of a more wired society that is connected to the Internet.

The debate about the role of connection technologies in Internet freedom spans many audiences. Last month, the discussion came to the Cato Institute, where a debate on social media and revolutions was moderated by Jim Harper, Director of Information Policy Studies at Cato. The discussion featured Christopher Preble, Director of Foreign Policy Studies at Cato Institute, Tim Karr, Campaign Director, Free Press, and this correspondent.

http://www.cato.org/jwmediaplayer44/player.swf

The same platforms that can and are being used to transmit breathtaking moments of wonder,
hear digital cries for help or lift up the voices of the citizens in oppressed societies to the rest of the world will also be used against them. Palfrey has further explored Middle East conflict and an Internet tipping point for the Internet at MIT’s Tech Review. His conclusion is worth sharing again:

Today, we are entering a period that we should call “access contested.” Activists around the world are pushing back on the denial of access and controls put in place by states that wish to restrict the free flow of information. This round of the contest, at least in the Middle East and North Africa, is being won by those who are using the network to organize against autocratic regimes. Online communities such as Herdict.org and peer-to-peer technologies like mesh networking provide specific ways for people to get involved directly in shaping how these technologies develop around the world.

But it would be a big mistake to presume that this state of affairs will last for long, or that it is an inevitable outcome. History shows us that there are cycles to the way that technologies, and how we use them, change over time, as Timothy Wu argues in his new book, The Master Switch. The leaders of many states, like China, Vietnam, and Uzbekistan, have proven able to use the Internet to restrict online discussion and to put people into jail for what they do using the network. We should resist the urge to cheer the triumph of pro-Western democracy fueled by widespread Internet access and usage. The contest for control of the Internet is only just beginning.

As the rest of the world watches the changes sweeping the Middle East through snippets of cellphone video uploaded to YouTube and curated by digital journalists like Andy Carvin, connected citizens have unprecedented capacity to drink from the firehose of revolutionary media. The role of the Internet as a platform for collective action is growing. The challenge is what people do with it.

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Transit data as open government fuel for economic growth

Transportation Camp Big Board

At the Big Board at Transportation Camp NYC. Credit: Transportation Camp

Today in New York City, the attendees of TransportationCamp will look for ways to build a better to and fro. Technologists, trains fans, government workers and East Coast civic hackers have gathered for a sold out two-day unconference at the New York Law School Institute for Information Law and Policy. TransportationCamp East.

They’ve come together to discuss how the modern transit system can be improved, focusing on the intersection between technology, citizens, public data and government. Around the United States, there has been a blossoming of innovation in the city transit sector, driven by the passion of citizens and fueled by the release of real-time transit data by their city governments. These efforts have a long way to go, given challenges of driving interoperability standards to address the break of gauge. As open government moves from theory to practice, what lies ahead for Gov 2.0 will include more innovation in opening transit data as a platform for civic innovation.

In many cities, the future of open transit data is already around us, but the promise has yet to be fully realized. The case for open data in transit is made in the video below:

A Case for Open Data in Transit from Streetfilms on Vimeo.

An “open data project that I’m fond of that started very early in the open government process is GTFS, the General Transit Feed Specification,” said Tim O’Reilly.

That’s the data standard that lets transit districts feed their bus and train arrival times to applications like Google Transit, or any of the many smartphone apps that help you plan your trip on public transit. This standard started as a collaboration between Google and the city of Portland, but is now available from many cities. It’s a great example of how governments can think like platform providers. They have to equip their buses and trains with GPS, and report out the data. They could report it just to their own bus stops and train stations, or they could make it available to third parties to deliver in a hundred ways. Which is better for citizens? It’s pretty obvious.”

For passionate civic advocates like Laurel Ruma, a colleague at O’Reilly Media, getting real-time transit data in Boston was better than winning the World Series. (That might have been a harder sell in 2003, but table that for now). The decision to release and support open transit data online has spawned a new ecosystem of mobile applications, many of which are featured at MBTA.com. The addition of real-time transit data could add more value to the apps offering help for MBTA riders that went online in 2009, like the Mass Transit app that has been making money for SparkFish Creative.

It’s that kind of economic value creation combined with civic utility and accountability that has many people in the open government community excited. “Transportation has been a breakout segment of the “Gov 2.0” space over the last several years — it’s an issue with direct impacts on every citizen, and an area where we are seeing tons of innovation right now,” said Nick Grossman, director of civic works at OpenPlans. “Agencies are re-thinking their tech and data strategies, entrepreneurs and “civic hackers” are building tools at a furious rate, and the public is benefiting in tangible ways. We are excited to bring together many of the players in the space for two weekends of discussing, debating, and building at TransportationCamp.”

The unconference organizers posted the http://transportationcamp.org/topics/”>discussion topics online before Transportation Camp kicked off, so virtual onlookers and on-site participants alike can get a flavor of interests that range from walking to to cycling to ride sharing. (No evidence of transit via horse, mule nor camel is to be found, no doubt because of the changing face of New York City versus their utility).

“We are honored to be partnering with former White House deputy CTO for open government Beth Noveck and the Do Tank & Democracy Design Workshop at New York Law School, said Grossman. “Beth’s and the Do Tank’s work has been an inspiration for all forms of collaborative work around civic issues, governance, and democracy.”

TransportationCamp West will be in San Francisco March 19-20. Both of the unconferences are sponsored by NYC-based nonprofit OpenPlans. ”

“TransportationCamp is all about building connections across a widespread sector, from public officials, to software developers, to academics, to urban advocates and interested citizens,” said Grossman. “We hope to not only address some immediate issues (such as working on technical data standards), but also plant the seed for longer-term partnerships.”

Luke Fretwell captured an extensive Q&A with Grossman, were he talks more about TransportationCamp’s objectives and transportation’s impact on the bigger issues around Gov 2.0 and open government.

Follow @transpocamp and the #transpo hashtag on Twitter today and over the coming weeks to watch the discussion data unfold in real-time.

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Frank Hebert posted a recap of Saturday morning at Transportation Camp at the camp blog.

USA.gov adds 1.USA.gov URL shortener for civilian use

Last year, the United States General Services Administration (GSA) launched the Go.USA.gov URL shortener at the Gov 2.0 Expo in Washington, D.C. Today, USA.gov soft-launched a way for citizens to create shortened USA.gov URLs as well. Whenever someone uses Bit.ly (or any service that uses Bit.ly, like Tweetdeck or the Twitter app for iPhone) to shorten a .gov or .mil URL, the link will be converted to a short 1.USA.gov.

For those feeling a bit dizzied by acronyms, URL stands for “uniform resource locator.” A URL is the Web address, like, say, govfresh.com, that a citizen types into a Web browser to go to a site. Many URLs are long, which makes sharing them on Twitter or other mobile platforms awkward. As a result, many people share shortened versions. One of the challenges that face users is that, unless a citizen uses one of several tools to view what the actual hyperlink is below the link, he or she might be led astray or exposed to malicious code that was included in the original link.

This new service will make it easier for people to know when a short URL will direct them to a trustworthy official U.S. government site. “The whole idea is to improve people’s experience when dealing with government information online,” said Jed Sundwall, a contractor for USA.gov and GobiernoUSA.gov. “We keep USA.gov in the domain for usability reasons. It’s crystal clear, worldwide, that 1.USA.gov URLs point to trustworthy governmentt information.” Adriel Hampton talked with Jed Sundwall about Go.USA.gov on Gov 2.0 Radio last year. For more on how Go.USA.gov URLs work, watch Michele Chronister’s presentation from the last year’s Gov 2.0 Expo, below:

The new shortener began appearing online this Friday. According to Sundwall, ABC senior White House correspondent Jake Tapper was the first to use it when he linked to a PDF containing new unemployment information at the Bureau of Labor and Statistics: “For those asking follow-ups on unemployment, here’s the BLS link http://1.usa.gov/XUtpL

Tapper is not alone, as many others have used the 1.USA.gov URL shortener simply by using the tools there already knew. “The beauty is that Jake used it without knowing he was using it,” said Sundwall. “We’re trying making it easy for anyone to identify .gov information as it’s being shared online,” said Sundwall.

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1.USA.gov FAQ

Following are the GSA’s answers to frequently asked questions about 1.USA.gov.

Why did we use 1.USA.gov when go.gov or 1.us.gov would be shorter?
Including USA.gov in the shortened URLs makes them more intuitive and meaningful to users worldwide. Many Internet users may not realize that .gov is the exclusive top-level domain of the U.S. government, and USA.gov adds valuable context to the short URLs.

What if I don’t want a 1.USA.gov URL?

You can replace 1.USA.gov with bit.ly or j.mp. For example 1.USA.gov/12345 will go to the same place as j.mp/12345 or bit.ly/12345.

Is Bit.ly owned by the Libyan government?

No. Bit.ly (@bitly is an American-owned company based in New York City. While .ly is the top level Internet domain assigned to Libya, this does not mean that Libya has any stake at all in Bit.ly, the ability to access Bit.ly’s data, or the ability to control Bit.ly’s servers. On the Quora website, Bit.ly’s CEO has addressed what would happen to Bit.ly if Libya were to shut off Internet access in Libya. Regardless, we use .gov URLs, and none of the servers that power this service (or any of Bit.ly’s servers) are located in Libya.

Who uses a similar service with Bit.ly?

C-SPAN: http://cs.pn
NY Times: http://nyti.ms
NPR: http://n.pr
Facebook: http://fb.me
Pepsi: http://pep.si
Economist: http://econ.st

What does this mean for Go.USA.gov?

We will still maintain Go.USA.gov as an option for government employees to use as a URL shortener, and Go.USA.gov URLs will continue to work.

Correction: an earlier version of this story referred to the new shortener as 1.GO.USA.gov, as opposed to the shorter version. We regret the error.