Have ideas for improvement to the open government declaration I’ve embedded below? Edits to the document below should make their way back to the original draft.
Category Archives: international
Visual storytelling: Looking back at #SXSWi 2011 with Instagram and Twitter
The expanding world of open data journalism
From healthcare to finance to emergency response, data holds immense potential to help citizens and government. Putting data to work for the public good, however, will require data journalists to apply the powerful emerging tools in the newsroom stack to the explosion of information from government, business and their fellow citizens. The promise of data journalism has been a strong theme throughout the National Institute for Computer-Assisted Reporting’s (NICAR) 2012 conference.
It was in that context that I presented upon “Open Data Journalism” this morning, which, to paraphrase Jonathan Stray, I’d define as obtaining, reporting upon, curating and publishing open data in the public interest. My slides, which broadly describe what I’m seeing in the world of open government today, are embedded below.
A tale of 42 tweets: Highlights from my first Social Media Week in DC
Last week was “Social Media Week” here in DC. The week featured speakers, panels, workshops, events, and parties all across the District, celebrating tech and social media in the nation’s Capital, including a special edition of the DC Tech Meetup. I moderated four panels, participated in a fifth and attended what I could otherwise. I found the occasion to be a great way to meet new people around the District. Following is a storify of some of my personal highlights, as told in tweets and photographs. This is by no means representative of everyone’s experiences, which are as varied as the attendees. It’s solely what I saw and what lingered from the social media week that was.
http://storify.com/digiphile/selected-highlights-of-my-2012-social-media-week-i.js[View the story “Selected Highlights of my 2012 Social Media Week in DC” on Storify]
How does the State Department practice public diplomacy in the age of social media?
Millions of people around the world are aware that the U.S. Department of State is using Twitter, Facebook and YouTube. Between them, the U.S. Department of State, U.S. embassies and consulates now collectively manage:
- 125 YouTube channels with 23,940 subscribers and 12,729,885 million video views
- 195 Twitter accounts with 1,403,322 followers;
- 288 Facebook pages with 7,530,095 fans.
The U.S. Department of State also maintains a presence on Flickr, Tumblr, and Google+, and an official blog, DipNote. Its embassies and consulates also maintain a presence on these social media platforms and produce their own blogs.
What many U.S. citizens may not realize is that U.S. foreign service officers are also practicing public diplomacy on China’s Weibo microblogging network or Russia’s vkontakte social network. The U.S. Department of State also publishes social media content in 11 languages: Arabic, Chinese, Farsi, French, English, Hindi, Portuguese, Russian, Spanish, Turkish, and Urdu. Many embassies are also tweeting in local languages, including German, Indonesian, Korean, and Thai.
That’s a lot of talking, to be sure, but in the context of social media, a key question is whether the State Department is listening. After all, news about both human and natural crises often breaks first on Twitter, from the early rumblings of earthquakes to popular uprisings.
This morning, three representatives from the U.S. Department of State shared case studies and professional experiences gleaned directly from the virtual trenches about how does social media is changing how public diplomacy is practiced in the 21st century. In the video embedded below, you can watch an archive of the discussion from the New America Foundation on lessons learned from the pioneers who have logged on to share the State Department’s position, listen and, increasingly, engage with a real-time global dialogue.
http://www.ustream.tv/flash/viewer.swf
Video streaming by UstreaPARTICIPANTS
- Suzanne Hall (@SuzKPH), Senior Advisor, Innovation in the Bureau of Educational and Cultural Affair, U.S. Department of State
- Nick Namba (@nicholasnamba), Acting Deputy Coordinator for Content Development and Partnerships, U.S. Department of State’s Bureau of International Information Program
- Ed Dunn (@EdAndDunn), Acting Director, U.S. Department of State’s Digital Communications Center
http://storify.com/digiphile/practicing-public-diplomacy-at-the-u-s-state-depar.js[View the story “Practicing public diplomacy at the U.S. State Department in the age of social media” on Storify]
From analog to digital diplomacy: a snapshot of the evolution of the tools of the diplomat

A display at the U.S. State Department in Washington, D.C.
If you’re interested in public diplomacy in the age of social media, I hope you’ll join me (either virtually or in person) at the New America Foundation next week, where I’ll be moderating a discussion on how the latest connection technologies are being applied to statecraft in the 21st century. Who’s participating and why? What have been some lessons learned from the pioneers who have logged on to listen and engage?
I’ll be talking with the following three representatives from the U.S. Department of State, each of whom will share case studies and professional experiences gleaned directly from the virtual trenches:
Suzanne Hall, Senior Advisor for Innovation in the Bureau of Educational and Cultural Affairs, U.S. Department of State
Ed Dunn, Acting Director the U.S. Department of State’s Digital Communications Center, U.S. Department of State
Nick Namba, Acting Deputy Coordinator for Content Development and Partnerships, U.S. Department of State’s Bureau of International Information Programs (IIP), U.S. Department of State
If you have questions for the panel, please submit them and vote for others on Google Moderator. Of course, I’ll also be monitoring the hashtag for the event (#SMWdiplomacy) on Twitter during the event, along with comment threads on Google+ and Facebook.
http://widgets.twimg.com/j/2/widget.js
new TWTR.Widget({
version: 2,
type: ‘search’,
search: ‘#SMWDiplomacy’,
interval: 30000,
title: ‘What\’s happening with’,
subject: ‘Social Media and Digital Diplomacy?’,
width: ‘auto’,
height: 300,
theme: {
shell: {
background: ‘#005780’,
color: ‘#ffffff’
},
tweets: {
background: ‘#ffffff’,
color: ‘#444444’,
links: ‘#ad0000’
}
},
features: {
scrollbar: false,
loop: true,
live: true,
behavior: ‘default’
}
}).render().start();
Why don’t Google and Facebook use ChillingEffects to mitigate censorship like Twitter?
At the request of the government of India, Google India and Facebook have removed content from Blogger and the world’s largest social network after a court order. As Alex Kirkpatrick reported at Mashable, “Indian prosecutors are suing a host of Internet companies on behalf of a Muslim religious leader who has accused them of hosting content that insults Islam.”
If Google and Facebook used Chilling Effects like Twitter, we’d know what content they had censored in India For context, consider Twitter’s stance on censorship and Internet freedom.
While Google’s Transparency Report for India is laudable and impressively visualized, it doesn’t show what content was removed.
As far as I know, Facebook neither posts data of content takedown requests by region nor the content itself. If you know of such data or reports, please let me know in the comments
As CNN and Fox News fail to put #Syria on TV, Twitter and the Internet spread the news
I’m seeing upset from Chris Sacca and others on Twitter about a disconnect between what’s on CNN now and the violence that many outlets are reporting in Syria.
https://twitter.com/sacca/status/165838171261767680
It feels like 2009 the #IranElection all over again, when the world finally awoke to how the real-time Web was disrupting mainstream media by driving conversations and coverage of an historic event that the producers of cable news had failed to cover.
In the context of that disconnect, I couldn’t help but think back when I met Ann Curry at the first #140Conf and watched her respond to the volcanic surge of upset in the audience about the issue. What’s happening in Syria now deserves that coverage, with reports in the New York Times that hundreds of Syrian citizens, including women and children, have been killed in Homs. Thankfully, in 2012 we don’t have to depend upon CNN to cover a debate in the United Nations. We can share the news that matters on our own, including a link to a livestream of the debate in the UN.
Update: At 2:01 ET, CNN did put the news from Syria and the UN on the big screen. Fox News covered today’s election results from Nevada. And at 6, Fox News led with the news of “deadly chaos” in Syria.
The White House released a statement from President Barack Obama strongly condemning the crackdown in Syria and calling on the U.N. Security Council to “stand against” the “relentless brutality” of the regime. Russia and China subsequently blocked action. Following is the text of the statement released by the White House.
Thirty years after his father massacred tens of thousands of innocent Syrian men, women, and children in Hama, Bashar al-Assad has demonstrated a similar disdain for human life and dignity. Yesterday the Syrian government murdered hundreds of Syrian citizens, including women and children, in Homs through shelling and other indiscriminate violence, and Syrian forces continue to prevent hundreds of injured civilians from seeking medical help. These brutal killings take place at a time when so many Syrians are also marking a deeply meaningful day for their faith. I strongly condemn the Syrian government’s unspeakable assault against the people of Homs and I offer my deepest sympathy to those who have lost loved ones. Assad must halt his campaign of killing and crimes against his own people now. He must step aside and allow a democratic transition to proceed immediately.
The Syrian people demonstrated in large numbers across Syria yesterday to participate in peaceful protests commemorating the 30th anniversary of the Hama massacre. They labeled the protests, “We are Sorry, Hama – Forgive Us.” We owe it to the victims of Hama and Homs to learn one lesson: that cruelty must be confronted for the sake of justice and human dignity. Every government has the responsibility to protect its citizens, and any government that brutalizes and massacres its people does not deserve to govern. The Syrian regime’s policy of maintaining power by terrorizing its people only indicates its inherent weakness and inevitable collapse. Assad has no right to lead Syria, and has lost all legitimacy with his people and the international community.
The international community must work to protect the Syrian people from this abhorrent brutality. Earlier this week, our Arab partners called on UN Security Council members to take action to support a political solution to the crisis in Syria and stop Assad’s “killing machine.” The Council now has an opportunity to stand against the Assad regime’s relentless brutality and to demonstrate that it is a credible advocate for the universal rights that are written into the UN Charter.
We must work with the Syrian people toward building a brighter future for Syria. A Syria without Assad could be a Syria in which all Syrians are subject to the rule of law and where minorities are able to exercise their legitimate rights and uphold their identities and traditions while acting as fully enfranchised citizens in a unified republic. The United States and our international partners support the Syrian people in achieving their aspirations and will continue to assist the Syrian people toward that goal. We will help because we stand for principles that include universal rights for all people and just political and economic reform. The suffering citizens of Syria must know: we are with you, and the Assad regime must come to an end.
It’s not clear to me what will happen — or should happen — in the stricken country next, although this Foreign Affairs analysis of what it will take to intervene in Syria offered some clarity.
To be fair, CNN is covering what’s happening online, with reports from the front lines, links to the UN debate and stories on the veto by Russia and China. Anderson Cooper talked to a Syrian activist about 200 Syrian killed. CNN reported that the UN Security Council was to meet yesterday. And 5 of the last @CNN tweets about been about Syria.
Similarly, Fox News has reports of unrest in Syria at the top of FoxNews.com, with 2 of the last 10 @FoxNews tweets covering the story.
Syria just isn’t on television right now.
In 2012, we the people can now choose to focus attention upon news that matters around the world if we choose, regardless of the choices of producers in the control rooms of television stations. This is precisely the kind of conscious consumption that I believe Clay Johnson describes in his excellent new book, “The Information Diet.”
I hope that, as the hype grows in the lead up to tomorrow’s Super Bowl, we use our collective influence to raise awareness by sharing “what’s happening.”
UPDATE: As several people quickly pointed out to me, Al Jazeera English’s strong coverage of the Middle East shouldn’t be forgotten nor go uncited. Unfortunately, most American citizens do not have the option of tuning in AJ English, although people with broadband Internet access can stream it to their computers or iPads, via their app, as I did during the height of the Egyptian uprising in Tahrir. Here’s their report on the media blackout in Syria:
http://c.brightcove.com/services/viewer/federated_f9?isVid=1&isUI=1
UPDATE: Reuters social media editor Anthony De Rosa highlighted (via Twitter, appropriately), Reuters has been reporting on Syria this week as well. While Reuters does not have a cable news network quite yet, they are moving strongly into online video and social news, with the introduction of Reuters Social Pulse. De Rosa liveblogged the UN vote and shared a link to this video reporting on escalating violence in Syria:
UPDATE: Below is video of the statement of U.S. U.N. Ambassador Susan Rice to the Security Council. And yes, the video is hosted on CNN.com, though I have not seen it broadcast on either CNN or Fox News today.
UPDATE: Mark Follman, a senior editor for Mother Jones, shared this “explainer” (again, via Twitter) of what’s happening in Syria. The post includes a lot of links to learn more.
Open Government News on Gov 2.0 TV: The Year in Review, SOPA and POTUS on Google+
On Thursday, I joined Edmonton-based social media consultant and digital strategist Walter Schwabe on “Gov 2.0 TV” to talk about what’s new in open government since our last interview.
Over the course of the show, we talked about the following stories:
- 2011 Gov 2.0 year in review: What Gov 2.0 issue mattered most in 2011? Disruption caused by an increasingly mobile and networked society certainly ranked high. Other key developments included a new Open Government Partnership, emerging civic media, open source adoption, new civic startups, the growth of open data, and fights over intellectual property and Internet freedom.
- The Week the Web changed Washington: Collective action halted SOPA and PIPA. Now we’re in unexplored territory.
- “The President of the United States is on the phone. Would you like to Hangout on Google+?”: Can a Google+ Hangout bring the president closer to the citizens he serves?
On Twitter, censorship and Internet freedom
I’m watching a lot of reactions roll across the social Web to the news that Twitter will now be able to censor tweets, if required by law, on a country-by-country basis.
Tweets still must flow blog.twitter.com/2012/01/tweets…
— Twitter (@twitter) January 26, 2012
“In the face of a valid and applicable legal order,” Twitter spokeswoman Jodi Olson told techPresident’s Nick Judd via an email, “the choice facing services is between global removal of content with no notice to the user, or a transparent, targeted approach where the content is removed only in the country in question.” Twitter is opting for what the New York Times has dubbed a “micro-censorship policy,” where it will withhold certain content (aka, tweets) from Twitter users within a country.
Twitter’s help page on “country withheld content” offers more context and explanation for users than that its blog:
Many countries, including the United States, have laws that may apply to Tweets and/or Twitter account content. In our continuing effort to make our services available to users everywhere, if we receive a valid and properly scoped request from an authorized entity, it may be necessary to reactively withhold access to certain content in a particular country from time to time.
We have found that transparency is vital to freedom of expression. Upon receipt of requests to withhold content we will promptly notify affected users, unless we are legally prohibited from doing so, and clearly indicate to viewers when content has been withheld. We have also expanded our partnership with Chilling Effects to include the publication of requests to withhold content in addition to the DMCA notifications that we already transmit.
As is often the case, Danny Sullivan has produced the more comprehensive, detailed analysis of what the news shared on Twitter’s blog today means, backed up by solid reporting. He says that “there’s no need to hit the panic button.” Based upon what I’m reading, I agree, albeit with caveats that we’ll need to see how this is implemented.
“The restrictions will be based on the IP address of the user,” writes Sullivan. As this isn’t perfect, Twitter will allow people to override this, if they believe they’re being inaccurately targeted.” As Sullivan explains, Twitter has been complying with DMCA requests for some time. This move actually means we will probably learn more about what’s been happening. Here’s the meat of his post:
“What’s new is that eventually, Twitter may expand to having staff based in other countries. That makes the company more liable to legal actions in those countries, so it needs a way to comply with those legal demands. The new “Country Withheld Content” change gives it a framework to do so.
That, of course, leads to another concern. What if some country undergoing a revolution declares that tweeting about protests is illegal? Would Twitter suddenly start censoring tweets that many within those countries might depend on?
Twitter tells me that this is more a hypothetical concern than a real one that it expects to face. Typically when this happens, Twitter says, it doesn’t get demands to to block particular accounts or tweets. Instead, authorities in the affected countries either ignore Twitter (good for freedom of expression) or block it entirely (bad, but also out of Twitter’s control).”
The crux of the matter, to me, is that Twitter is a venture-backed private company with investors that want to see growth and profit. It’s not a public utility. Jack has said that he envisions every connected device being able to tweet. That’s not going to come to pass unless they expand into the world’s biggest markets, China and India. To do so, Twitter will have to make similar decisions as Google did when it entered China and censored its results. Sergey Brin, Larry Page and Eric Schmidt decided eventually to change how it handled search, redirecting to Hong Kong. This is only a first pass at understanding what’s happened here and why, so other explanations are welcome in the comments, if grounded in fact.
As Rebecca MacKinnon, Ethan Zuckerman and others have been explaining for years, what we think of as the new public square online is complicated by the fact that these platforms for free expression are owned and operated by private companies. Rebecca has explored these issues and how we can think of them in context in her new, excellent book, “Consent of the Networked.”
“I know some people saw this and got upset about “censorship!” but looking at the details, it actually looks like Twitter is doing a smart thing here, wrote Mike Masnick, the founder of TechDirt, on Twitter deciding to censor locally than block globally:
You could argue that the proper response would be to stand up to local governments and say, “sorry, we don’t block anything” — and I’d actually have sympathy with that response. But the truth is that if a government is demanding censorship, then Twitter is likely going to have to comply or face complete blocking. The solution that it came up with is somewhat more elegant: it will just block the specific content in the specific location and (importantly) will try to let users know that the content is blocked while also sending as much info as it can to the Chilling Effects website so that people can learn about what’s being censored. This is a lot more transparent and hopefully actually shines more light on efforts to censor Twitter.
While hundreds of millions of people may hope that Twitter’s executive team, including @Jack or @DickC, Facebook executives Mark Zuckerberg and Sheryl Sandberg, and YouTube‘s execs, to name key players, will act in the public interest and protect their users, they are obligated to obey the laws of the countries they operate within and their major shareholders.
As I’ve written elsewhere, my sense is that, of all of the major social media players — which in 2012 now include Google, Facebook, LinkedIn, Yahoo, Tumblr and MySpace, amongst others — Twitter has been one of the leaders in the technology community for sticking up for its users where it can, particularly with respect to the matter of fighting to make Twitter subpoena from the U.S. Justice Department regarding user data public.
When reached for comment, Jillian York, Director of International Freedom of Expression at the Electronic Frontier Foundation, offering the following statement:
From my view, this isn’t different from how Twitter’s already been handling court-ordered requests, except that it won’t affect users outside of a given country. Given their moves to open an office in the UK (with all of its crazy defamation laws), I can see why they’ve taken this route. It’s unfortunate that they may have to censor any content at all, but I applaud their move to be as transparent as possible about it.
Twitter’s general counsel, Alexander Macgillivray (@amac) deserves all due credit for that decision and others, along with the lucid blog post that explained how SOPA would affect ordinary, non-infringing users.
Both Colin Crowell, Twitter’s head of public policy, and MacGillivray indicated on Twitter today that if tweets are “reactively withheld” in a given country, the rest of the world will still be able to see them.
The Chilling Effects page for Twitter “is a first step towards that, though we hope to have fewer datapoints,” tweeted MacGillivray.
Let’s hope they uphold that commitment and share raw data about the censorship requests, as +Google itself has done, where possible.
UPDATE: Per Xeni Jardin’s post on Twitter and censorship at BoingBoing, Macgillivray told her “three quick things”:
#1: I can confirm that this has nothing to do with any investor (primary or secondary).
#2: This is not a change in philosophy. #jan25
#3: you’ll see notices about withheld content at: http://www.chillingeffects.org… so you’ll get to figure out whether we’ve “caved” or not with data. This change gives us the ability to keep content up even if we have to withhold it somewhere.
Mathew Ingram also posted a thoughtful analysis of Twitter censoring tweets at GigaOm:
The company says that it will not accede to just any request for removal, regardless of whether it comes from a government, and has made it clear that its commitment to free speech extends to dissidents using Twitter for revolutionary purposes during events such as the Arab Spring in Egypt. But as Twitter becomes more and more of a global phenomenon, those commitments could be put to the test. What happens when someone posts a tweet that makes fun of the founder of Turkey, something that is a crime under Turkish law?
More than anything else, Twitter’s announcement highlights both how integral a part of the global information ecosystem it has become, and how vulnerable that ecosystem can be when a single entity controls such a crucial portion of it. How Twitter handles that challenge will ultimately determine whether it deserves the continued trust of its users.
UPDATE: Jillian C. York wrote more about Twitter’s latest move on her blog:
Let’s be clear: This is censorship. There’s no way around that. But alas, Twitter is not above the law. Just about every company hosting user-generated content has, at one point or another, gotten an order or government request to take down content. Google lays out its orders in its Transparency Report. Other companies are less forthright. In any case, Twitter has two options in the event of a request: Fail to comply, and risk being blocked by the government in question, or comply (read: censor). And if they have “boots on the ground”, so to speak, in the country in question? No choice.
In the event that a company chooses to comply with government requests and censor content, there are a number of mitigating steps the company can take. The most important, of course, is transparency, something that Twitter has promised. Google is also transparent in its content removal (Facebook? Not so much). Twitter’s move to geolocate their censorship is also smart, given the alternative (censoring it worldwide, that is) – particularly since it appears a user can manually change his or her location.
…
I understand why people are angry, but this does not, in my view, represent a sea change in Twitter’s policies. Twitter has previously taken down content–for DMCA requests, at least–and will no doubt continue to face requests in the future. I believe that the company is doing its best in a tough situation…and I’ll be the first to raise hell if they screw up.”
UPDATE: Writing at the Wall Street Journal’s “Real Time China” blog, Josh Chin looks at Chinese reactions to the news and what it would take to get Twitter unblocked in China. His reporting casts doubt on my speculation above and in a statement I gave to Al Jazeera last night.
Even if Twitter were somehow able to get in Beijing’s good graces, Mr. Bishop says, it would have almost no shot at competing with home-grown “weibo” microblogging products from Sina and Tencent that are already well-established and offer more features. “Sina Weibo and Tencent Weibo are better products,” he says. “Twitter’s only competitive advantage here is freedom of speech. Once you start censoring, what do you have left to offer?”
Indeed, Mr. Dorsey himself quashed the idea of Twitter being able to break into China in an interview in Hong Kong in October in which he said his company “just can’t compete” in China “and that’s not up to us to change.”
In developing the ability to censor tweets by region, Twitter more likely has different markets in mind. The only countries mentioned by name in the blog post announcing the new policy were France and Germany, both of which, the post notes, ban pro-Nazi content. How to handle that ban is a dilemma that Yahoo, Google and Facebook have all struggled with in Germany.
UPDATE: Nick Judd published an excellent post at techPresident reporting on why some prominent journalists and free expression advocates, including Andy Carvin (see comment below) and York aren’t mad about Twitter’s censorship move:
All of this seems to indicate that Twitter chose this way to proceed in the hopes that it would serve as a compromise between the company’s desire to expand globally and its desire to remain on the same side as the folks at the EFF on issues like user privacy and user rights. This is the same company that, despite getting no money from its users, went to the legal mat for some of them to earn the right to notify them that federal investigators wanted records of their direct messages in conjunction with a Wikileaks investigation. But it’s still a company, and as such, its platform has to adhere to the rule of law in the U.S. and anywhere else it has staff, or, well … Megaupload.
Twitter’s move here is not really pre-emptive. Other Internet giants have already implemented a similar policy. Google, remember, already maps every request for content removal or government request for user data that it can.
And Twitter actually is under pressure from foreign governments — just not the ones you’d expect.
As we say here on the interwebs, read the whole thing.
UPDATE: “Twitter’s policy is actually a model of how this should work,” says “technosociologist” Zeynep Tufecki, who writes that Twitter’s new policy is helpful to free-speech advocates:
In my opinion, with this policy, Twitter is fighting to protect free speech on Twitter as best it possibly can. It also fits with its business model so I am not going to argue they are uniquely angelic, but Twitter does have a good track record. Twitter was the only company which first fought the US government to protect user information in the Wikileaks cas,e and then informed the users when it lost the fight. In fact, Twitter’s transparency is the only reason we even know of this; other companies, it appears, silently caved and complied.
Twitter’s latest policy is purposefully designed to allow Twitter to exist as a platform as broadly as possible while making it as hard as possible for governments to censor content, either tweet by tweet or more, all the while giving free-speech advocates a lot of tools to fight censorship.
“Decentralization is often great but in Internet is not free of questions of jurisdiction and law. As such, this is a good policy,” she tweeted. “It reflects recognition that Net isn’t “virtual”; it’s not a law & govt free zone; Q is how to protect freedoms given reality.”
UPDATE: “The reality, of course, is that these are businesses with corporate interests, not triumphant defenders of free speech — and they each provide the bulk of their services for free, and make money by selling their users’ attention to advertisers,” writes Mathew Ingram on his an excellent post curating of links and analysis regarding this move over at GigaOm considering how much should we trust our information overlords. (And yes, linking to his linking is feeling a bit meta today.)
The standard response when someone criticizes Google’s privacy policy or Twitter’s new tactics or Facebook’s changes is “Don’t use them.” But what is the alternative? Google isn’t just a search engine but a giant email provider and has a host of other services people need to do their jobs. Facebook and Twitter are tools that hundreds of millions of people use daily to connect and share with their friends and family — which is why “open source” alternatives such as Diaspora and Identi.ca have failed to gain much traction.
Dave Winer and other open-network advocates have repeatedly made the point that relying on a single corporation, or even several of them, for access to such important tools of communication is a huge risk. But what choice do we have? We either have to try harder to find more open alternatives, or we have to trust that Google and Twitter and Facebook are looking out for our best interests — and when they don’t, we have to make it clear that they are failing, and hold them to account.
UPDATE: I talked with Al Jazeera English about making sense of Twitter and censorship. Cynthia Wong, Director of the Global Internet Freedom Project at the Center for Democracy & Technology, was also quoted in the story.
[Wong] says the question Twitter must ask itself is, is it better to remain available in a country, even if some content is blocked?
Wong says Twitter is in fact being thoughtful in its answer to that question. “They are limiting the impact of the block to only the local jurisdiction, trying to be transparent about which tweets are withheld, and at what government’s request,” Wong said.
Whether Twitter is trying to be thoughtful or not, opposition to the decision around the world was swift and negative, with many Twitter users protesting the decision. Journalists and human rights advocates, understandably, have raised serious concerns about Twitter’s decision. Reporters Without Borders has sent a letter to Twitter co-founder Jack Dorsey asking him not to co-operate with censors.
We urge you to reverse this decision, which restricts freedom of expression and runs counter to the movements opposed to censorship that have been linked to the Arab Spring, in which Twitter served as a sounding board. By finally choosing to align itself with the censors, Twitter is depriving cyberdissidents in repressive countries of a crucial tool for information and organization.
We are very disturbed by this decision, which is nothing other than local level censorship carried out in cooperation with local authorities and in accordance with local legislation, which often violates international free speech standards. Twitter’s position that freedom of expression is interpreted differently from country to country is inacceptable. This fundamental principle is enshrined in the Universal Declaration of Human Rights.
Twitter has published an update to its post on the decision:
…we believe the new, more granular approach to withheld content is a good thing for freedom of expression, transparency, accountability— and for our users. Besides allowing us to keep Tweets available in more places, it also allows users to see whether we are living up to our freedom of expression ideal.
Q: Do you filter out certain Tweets before they appear on Twitter?
A: No. Our users now send a billion Tweets every four days—filtering is neither desirable nor realistic. With this new feature, we are going to be reactive only: that is, we will withhold specific content only when required to do so in response to what we believe to be a valid and applicable legal request.As we do today, we will evaluate each request before taking any action. Any content we do withhold in response to such a request is clearly identified to users in that country as being withheld. And we are now able to make that content available to users in the rest of the world.
The reaction from dissidents around the world has been particularly striking, given the potential impact of this decision upon their ability to speak out. As RSF noted, freedom of speech is part of the universal declaration of human rights. For many users or potential users, Twitter’s decision means that, while their speech will be preserved for the rest of the world to see, their fellow citizens may not. While this approach may be nuanced, the company can be fairly criticized for ever deciding to censor tweets at all. In the initial blog post on this decision, Twitter stated that the standards for free expression some countries “differ so much from our ideas that we will not be able to exist there.”
Individuals and organizations within the broad coalition opposing SOPA due to concerns about freedom of expression online should find common cause with those who now would question Twitter’s decision to “exist” at all in countries whose governments do not respect the universal human rights of their citizens, as opposed to providing them with the means to share “what’s happening” with the rest of humanity.
The “Internet freedom” policies advanced by the U.S. Department of State under the Obama administration would, in theory, support that position as well. This is precisely the “dictator’s dilemma” that Secretary of State Hillary Clinton described. There should be a line where preserving principle is more important than opening new markets.
UPDATE: Writing for the Electronic Frontier Foundation, Eva Galperin considered what Twitter’s local takedown system would mean fro freedom of expression. She wrote a thoughtful, thorough post, including a note that Twitter has already been taking down content and echoing the opinion of others that the driver for the announcement is Twitter’s expansion to new countries with laws that govern freedom of expression, like Germany, where it will be bound by them. “Twitter is trying to mitigate these problems by only taking down access to content for people coming from IP addresses the country seeking to censor that content,” writes Galperin. “That’s good. For now, the overall effect is less censorship rather than more censorship, since they used to take things down for all users. But people have voiced concerns that ‘if you build it, they will come,’–if you build a tool for state-by-state censorship, states will start to use it. We should remain vigilant against this outcome.”
Galperin also offers specific actions that Twitter users concerned about the company’s actions can take, beyond protesting the move or leaving the platform all together:
Keep Twitter honest. First, pay attention to the notices that Twitter sends and to the archive being created on Chilling Effects. If Twitter starts honoring court orders from India to take down tweets that are offensive to the Hindu gods, or tweets that criticize the king in Thailand, we want to know immediately. Furthermore, transparency projects such as Chilling Effects allow activists to track censorship all over the world, which is the first step to putting pressure on countries to stand up for freedom of expression and put a stop to government censorship.
What else? Circumvent censorship. Twitter has not yet blocked a tweet using this new system, but when it does, that tweet will not simply disappear—there will be a message informing you that content has been blocked due to your geographical location. Fortunately, your geographical location is easy to change on the Internet. You can use a proxy or a Tor exit node located in another country. Read Write Web also suggests that you can circumvent per-country censorship by simply changing the country listed in your profile.
This post has been updated as further information or posts have become available.