Pew: Disability or illness hinders many Americans from using the Internet

President Barack Obama talks with, from left, Rep. Steny Hoyer, D-Md., James Sensenbrenner, R-Wisc., Cheryl Sensenbrenner, James Langevin, D-R.I., and Sen. Tom Harkin, D-Iowa, in the Oval Office, July 26, 2010, prior to an event on the South Lawn commemorating the 20th anniversary of the Americans with Disabilities Act. (Official White House Photo by Pete Souza)

President Barack Obama talks with, from left, Rep. Steny Hoyer, D-Md., James Sensenbrenner, R-Wisc., Cheryl Sensenbrenner, James Langevin, D-R.I., and Sen. Tom Harkin, D-Iowa, in the Oval Office, July 26, 2010, prior to an event on the South Lawn commemorating the 20th anniversary of the Americans with Disabilities Act. (Official White House Photo by Pete Souza)

A new report from the Pew Internet and American Life Project includes the sobering figure that potentially hundreds of thousands of Americans live with disabilities or illness that makes it harder or impossible for them to use the Internet. According to Pew, some two percent of American adults are unable to fully make use of one of the greatest platforms for collective action in history. ‘

The survey was based on a national survey of 3,001 U.S. adults in September 2010. Here are three other data points to consider:

  • 27% of American adults live with a disability that interferes with activities of daily living.
  • 54% of adults living with a disability use the internet, compared with 81% of adults who report none of the disabilities listed in the survey.
  • 41% of adults living with a disability have broadband at home, compared with 69% of those without a disability.

“This is a correlation that we observed, not causation,” said Susannah Fox (@SusannahFox), associate director at the Pew Internet & American Life Project. “We don’t know that it’s the disability that’s causing that difference, but we do know that it’s not just lower levels of education or income, or age, all of which tend to depress Internet access rates. It’s something else.”

This research should be considered in the context of an ongoing matter before the Department of Justice (DoJ): the modernization of the Americans with Disabilities Act. When the Act was first passed, the DoJ stated in the preamble to the original 1991 ADA regulations that those regulations should be interpreted to keep pace with developing technologies. (28 CFR part 36, app. B.)

Needless to say, the Internet has come a long way since 1991. The power of technology and equality came into sharp focus this year on the 20th anniversary of the ADA. Iif the United States government intends to go forward with creating online open government platforms for all the people, accessibility and access issues are part of that picture. The country will need ability maps and to consider how to balance the accessibility needs of all Americans as more civic engagement goes digital. Disability advocates agree that transparency without accessibility would be a poor version of Gov 2.0.

“The reality is that so much of what’s happening today in the world is online,” said Fox. “There’s a real difference between a someone in their 70s who doesn’t want to add the Internet to their life and someone in their 20s who can’t go online because of a disability.”

When the ADA was passed, Congress contemplated that the Department of Justice would apply the statute in a manner that evolved over time, and delegated authority to the Attorney General  of the United States to put forward regulations to carry out the Act´s broad mandate. How the Department of Justice does so is still a matter for debate.  The DoJ is considering extending the enforcement of the ADA to include websites operated by more entities, including the following list of 12 categories of “places of public accommodation” covered by the ADA from ADA.gov.

(1) An inn, hotel, motel, or other place of lodging, except for an establishment located within a building that contains not more than five rooms for rent or hire and that is actually occupied by the proprietor of the establishment as the residence of the proprietor;
(2) A restaurant, bar, or other establishment serving food or drink;
(3) A motion picture house, theater, concert hall, stadium, or other place of exhibition or entertainment;
(4) An auditorium, convention center, lecture hall, or other place of public gathering;
(5) A bakery, grocery store, clothing store, hardware store, shopping center, or other sales or rental establishment;
(6) A laundromat, dry-cleaner, bank, barber shop, beauty shop, travel service, shoe repair service, funeral parlor, gas station, office of an accountant or lawyer, pharmacy, insurance office, professional office of a health care provider, hospital, or other service establishment;
(7) A terminal, depot, or other station used for specified public transportation;
(8) A museum, library, gallery, or other place of public display or collection;
(9) A park, zoo, amusement park, or other place of recreation;
(10) A nursery, elementary, secondary, undergraduate, or postgraduate private school, or other place of education;
(11) A day care center, senior citizen center, homeless shelter, food bank, adoption agency, or other social service center establishment; and
(12) A gymnasium, health spa, bowling alley, golf course, or other place of exercise or recreation.

The public comment period for the Department of Justice’s notice of rulemaking regarding this extension will end on Monday, January 24th. The questions being contemplated by the DoJ are straightforward and yet potentially significant, with respect to their effects upon businesses: Do they operate a website? If so, does that website also have to be accessible?

The considerations and trade offs involved in answering those questions are complex but important. For people for whom accessibility is more than a “nice to have” feature, however, those answers will be meaningful.

“It’s not just the group today that’s having trouble going online,” said Fox, ” it’s about how the conversation today contributes towards building towards the future.”

POSTSCRIPT: Audrey Watters, a staff writer at ReadWriteWeb, referenced this article in her post, “Pew Internet Study Points to Challenges Americans with Disabilities Have with Internet Access.” One of her readers, John Mill, replied to Watters on Twitter: “Thanks for posting that. This inspires me as I’m applying for an internship and need to talk about greatest challenge faced by students with disabilities and how I might do something about it.”

Mill said that “many things have actually gone backward” with regards to Web accessibility. “Facebook, for one. Probs with Captcha for another.” When reached for further comment, he tweeted more about the challenge of navigating the social Web as a blind man:

I’d say the single biggest issue is the rate of change on websites and in software apps. Our screen-readers are constantly playing catch-up, and soon as they do another update is released that breaks things! With regards to social networking, FB is difficult also, as they change regularly. New Twitter is all but [unusable], but enterprising blind devs have created a software program called Qwitter client, found at www.qwitter-client.net. Those are a few of my thoughts. Apparently I could write a book!

According to Mill, the new version of Twitter, set to be rolled out to all users this year, “causes screen-readers to become sluggish and unresponsive. Also hard to find where to write the new tweets.” With respect to Facebook, “I can’t really access the main site, largely because I’m not sure where anything is!” tweeted Mills. “The mobile site works well enough, for the most part. All those games and such are out, but I mostly use it to update statuses and message friends and family.”

Clay Johnson on key trends for Gov 2.0 and open government in 2011

As dozens of freshmen Representatives move into their second week of work as legislators here in the District of Columbia, they’re going to come up against a key truth that White House officials have long since discovered since the heady … Continue reading

The 411 on Digital Capitol Week on 1.1.11: 11.4.11 through 11.11.2011

Digital Capital Week is coming back to the United States Capital on November 4th, 2011. In a livestream today, the organizers of the inaugural 2010 event announced the data and opened the gates for DC Week registration and ideas for … Continue reading

Defining Gov 2.0 and Open Government

Fireworks begin as the Killers perform on the South Lawn of the White House, July 4, 2010, during the Fourth of July celebration. (Official White House Photo by Pete Souza)

Fireworks begin as the Killers perform on the South Lawn of the White House, July 4, 2010, during the Fourth of July celebration. (Official White House Photo by Pete Souza)

Exploring what this year will hold for the intersection of government, technology, citizens and business is a fascinating – and immense – challenge.

That is, however, precisely what I plan on doing,  here, at the Gov 2.0 section of O’Reilly RadarThe Huffington PostReadWriteWeb, National Journal, Mashable, Forbes and other outlets.

Yesterday, I participated in a discussion on Twitter that touched upon “Gov 2.0,” open government and social media. I include explanations for those terms below. Dozens of people participatedusing the #SMfastfwd hashtag on Twitter or at the #SMFastFWD room at TweetChat.com.

Be forewarned: there’s some jargon below, but then the organizer of the chat specifically asked for explanations. My answers and key considerations raised by several participants for the year ahead follow.

How do you define Gov 2.0? What about open government? What’s the difference? How do these relate to transparency?

What is government 2.0? Government social software expert Maxine Teller described the concept succinctly: Gov 2.0 equals “leveraging emerging tools, techs & collaboration PRINCIPLES to improve efficiency & effectiveness,” she tweeted. “Today’s tools & tech enable us to return to founding principles: government for, by & of the people.”

That’s useful, since many days it can seem like there are as many definitions for Gov 2.0 as there are people. That’s what happens when a term edges towards becoming a buzzword, particularly anything with a “2.0” added on.

Tim O’Reilly, my publisher, has explained how Gov 2.0 is all about the platform. In many ways, Gov 2.0 could be simply described as putting government in your hands.

As I’ve previously observed in writing about language, government 2.0, jargon and technology, I believe the term should be defined primarily by its utility to helping citizens or agencies solve problems, either for individuals or the commons. Defining it in gauzy paeans evangelizing world-shaking paradigm shifts from the embrace of social media by politicians isn’t helpful on that level.

That’s particularly true when politicians are using platforms to broadcast, in the model of 20th Century, not having iterative conversations that result in more agile government or participatory democracy.

Craigslist founder Craig Newmark put it another way yesterday: “Open government includes much greater gov’t transparency, that is, tell citizens what’s going on,” he tweeted. “Gov 2.0 includes gov’t and citizens working together for better customer service, more accountability.”

That melds well with O’Reilly’s perspective, where government 2.0 is the “idea of the government as platform: how can government design programs to be generative, […] building frameworks that enable people to build new services of their own.”

In a Forbes column in 2009, he’d framed this as “the opportunities inherent in harnessing a highly motivated and diverse population not just to help [politicians] get elected, but to help them do a better job.”

“Citizens are connected like never before and have the skill sets and passion to solve problems affecting them locally as well as nationally. Government information and services can be provided to citizens where and when they need it. Citizens are empowered to spark the innovation that will result in an improved approach to governance.

In this model, government is a convener and an enabler–ultimately, it is a vehicle for coordinating the collective action of citizens.

This is the right way to frame the question of “Government 2.0.” How does government itself become an open platform that allows people inside and outside government to innovate? How do you design a system in which all of the outcomes aren’t specified beforehand, but instead evolve through interactions between the technology provider and its user community?

Open government relates to that but isn’t necessarily grounded in technology, although certain aspects of it under the Obama administration absolutely have been.

As Chris Kemp, NASA’s chief technology officer for IT, put it last year, “The future of open government is allowing seamless conversations to occur between thousands of employees and people … You can’t divorce open government from technology. Technology enables the conversation and supports the conversation. We’re finding that if we don’t stand in the way of that conversation, incredible things can happen.”

If you’ve been tracking the progress of the Open Government Directive since 2009, you know that it required federal agencies to take steps to achieve key milestones in transparency, participation, and collaboration. As 2011 begins, more of those plans are still, for the most part, evolving towards implementation.

The progress of open government in the United States has beeen slowed by bureaucracy, culture, and the context of a White House balancing wars abroad and immense macroeconomic pressures, a populace deeply distrustful of many institutions,  and, at the end of 2010, the emergence and disruption presented by the more “radical openness” of Wikileaks.

It was clear back in September that in the United States, open government is still very much in its beta period. It was in that context, that, in December, the White House made a new, ambitious request of the American people: help them to design digital democracy by creating a platform for expert consultation on policy.

In doing so, the architects of initiative embraced the notion government acting as a convener or collaborator, trying to co-create better policy or outcomes. By its nature, such open government platforms are expressed as top down, where officials work to create more participatory, collaborative model of governance.

Gov 2.0, by contrast, is more often conceived as expressly technology driven, founded in the platform principles of Web 2.0, and buoyed by the efforts of citizens and civic entrepreneurs to build “do-it-ourselves” government. Both Gov 2.0 and open government can and do increase transparency.

Consider this detail from a webcast, “What is Gov 2.0?,” which combines open government and Gov 2.0 in action:

“The first person who really put Gov 2.0 on my radar was Carl Malamud. Carl is really the father of this movement in so many ways. Back in 1993, that’s pretty darn early in the history of the World Wide Web, he put the SEC online.He got a small planning grant from the  National Science Foundation, which he used to actually license the data, which at that point the SEC was licensing to big companies.

He got some servers from Eric Schmidt, who was the chief technology at Sun. And he basically put all this data he’d gotten from the SEC online, and he operated that for something like two years, and then he donated it to the federal government. Carl’s idea was that it really mattered for the public to have access to SEC data.”

In that moment, citizens in the private sector helped government do something it had trouble accomplishing. That’s still happening today, as evidenced by Malamud’s work on Law.gov and House.Resources.org.

What is the relationship between Gov 2.0, open government, and social media? How do tools go beyond Twitter, Facebook, etc.?

Ben Berkowitz, the founder of SeeClickFix, put it this way yesterday in a tweet: “Don’t just use social web platforms to communicate, restructure government to operate like a social platform.”

To extend that, and reiterate elements of the earlier answer, Gov 2.0 is a frame to rethink how citizens to participate in government using technology. Open government has been around for decades as both a philosophy and a practice.

Awareness of the concept was rebooted under the White House Open Government Initiative and new Gov 2.0 technologies and events, including numerous camps and the O’Reilly conferences in Washington.

Open government also relates to Federal Register 2.0, rules, passage of new legislation, and culture, a key aspect that requires change management that extends far beyond technology:

Social media is a key element of many emerging citizen engagement platforms. These platforms give citizens new voices and provides new channels for government workers and elected officials to to talk with them. Aides for the new Speaker of the House, John Boehner, say that he reads Facebook and constituents, as do many of his colleagues in Congress. While Facebook is an imperfect platform for government engagement, with respect to privacy or identity issues, given the hundreds of millions of users and global reach, elected officials have effectively been forced to at least pay attention to what is being said about them there. Some politicians, like former Alaska governor Sarah Palin, are shaping the national media conversation through Facebook and other media channels.

Social media, however, goes far beyond giving politicians or workers new platforms to broadcast, though that has been the approach for many first use cases. In 2011, for instance, Twitter is now home to emergency social data, including earthquake warning systems, crowdsourced weather alerts and other disaster-related information.

That’s why social media and FEMA now mix, among other reasons. Deciding to use these platforms creates complex decisions around terms of service and commercial speech, however, since civic discourse is being hosted by a third party. Those issues won’t go away in 2011.

Enterprise versions of these tools also provide the means for government to government communications, just as they do in businesses. That includes blogs, wikis, social networks, video or new forms of social media. For instance, ediplomacy at the State Department is doing behind firewall is in many ways at least as interesting as external social media use.

What should the goals of Gov 2.0 and open government be? How are you working toward those ends?

Smarter, leaner, more transparent, accountable, efficient and agile government, with data-driven policy. I’m sharing the stories of innovators.

What changes will 2011 bring in the Gov 2.0 or open government arena?

Open government will move more from theory to practice in 2011.

Certain policies, like net neutrality, will test open government goals in 2011.

In 2011, the growth of edemocracy platforms *abroad* will be fascinating.

The themes that made 2010 a huge year for Gov 2.0 will continue to matter:

Wikileaks will impact open government in the United States in 2011, as t affects “need to know” vs. “need to share.”

There will be both positive and negative outcomes from that emergence.

What are the obstacles and challenges to success with Gov 2.0 and open government?

Gov 2.0 advocate and San Francisco public servant Adriel Hampton identified a key issue here: “Education. Negative perception of gov still huge, citizens unaware of gov 2. efforts, excited when informed,” he tweeted.

Privacy and identity will be a huge issue for Gov 2.0 and open government in 2011. Follow the FTC Do No Track debate for more there.

There will be significant challenges around open government data, given the role controlling costs will play in 2011.

Another point made about accepting failures came from Newmark: “lots of Gov 2.0 open gov challenges, including normal big organizational inertia. Also, failure is stigmatized.” A more agile government would require tolerating mistakes and iterating faster based upon the lessons learned.

Government social media consultant Maxine Teller raised another angle: “Challenge is: what incentive do existing gov leaders have to embrace collaborative principles. Current system=self-perpetuating,” she tweeted. “Too much focus has been on citizen engagement. Need more on enterprise 2.0 — INSIDE government.” That goes back to the work at the State Department referenced earlier.For context on that challenge, read MIT professor Andrew Mcafee‘s piece on Gov 2.0 vs the beast of bureaucracy.

A final consideration is an open question: will open government be able to tap into the “civic surplus” to solve big problems. That’s Clay Shirky‘s “cognitive surplus,” applied to citizens and government. For open government to succeed, conveners need to get citizens to participate.  That won’t be easy, with historic frustration and lack of trust in institutions in many parts of the country.

What seem to be the biggest misperceptions in the public re: Gov 2.0 or open government? What should the public know?

For me, that’s easy: That Gov2.0 equals = social media. Many members of the media, marketers or consultants have further entrenched that perception, which is not true for Web 2.0 either.

There’s also a misperception that Gov 2.0 is all about D.C., or the White House. The state and local stories of Gov 2.0 are absolutely fascinating, as are international stories.

The public should know about Challenge.gov and the potential for everyone to work on huge issues using crowdsourcing and open government.

What takeaways do you have from the 01.05 edition of #SMfastfwd on Gov 2.0, open government and social media?

The conversation pulled in many informed voices but clearly showed the need to extend much further to resonate with the public. We “need to mainstream the discussion by focusing on impact of Gov 2.0 concepts on agency, community missions,” tweeted Teller.

Covering Open Government in 2011

The “sweeping Gov 2.0 concept isn’t newsworthy,” tweeted Teller. We “need to show RESULTS and impact of Gov 2.0 principles on gov MISSIONS.”

It’s substantially hard to argue with that assessment, although some tech news outlets have covered it. That’s why the Veterans Administration’s Blue Button is a genuinely big deal. Newsworthy, real impact.

So here’s my goal for 2011: explain what Gov 2.0 means for citizens, how it’s impacting agencies, communities, relates to mission and outcomes, and do so in outlets that extend awareness beyond Twitter or blogs. The good news is that other outlets are waking up, as legislation and initiatives move through Congress and pilots: the Washington Post covered the COMPETES Act and Challenge.gov recently.

Kevin Rose interviews @Jack Dorsey on Twitter, @Square and entrepreneurship

From the show notes:

In this series premiere of Foundation, Kevin Rose interviews Jack Dorsey, the creator, co-founder and chairman of Twitter and the CEO of Square. The conversation talks of entrepreneurship, decision making, trial and error, and the path Jack took that lead to the creation of Twitter and Square.

TechCrunch covered the launch of Foundat.io/n, the Digg founder’s new venture, earlier this week. It’s a private email newsletter with a 20-30 minute interview like the one above. Some of these will be of more interest to the Gov 2.0 community than others but this one is worth watching.

As NYU professor Jay Rosen pointed out this morning on Twitter (how meta), “Jack Dorsey listened to the radio calls from emergency vehicles when he was a kid. The idea for Twitter was born there.” In 2011, Twitter is now a home to emergency social data, including earthquake warning systems, crowdsourced weather alerts and other disaster-related information. That’s why social media and FEMA now mix, among other reasons.

It’s a great first interview from Rose. Enjoy.

Gov 2.0 Startup Lab at George Washington University

Today at George Washington University, GW Office of Entrepreneurship & iStrategyLabs is hosting a “Gov 2.0 Startup Lab” to highlight the opportunities around civic entrepreneurship. According to the event organizers, the event “will stimulate new ideas and bring together collaborators for the 2011 GW Business Plan Competition with $50,000 in prizes, and further establish GW as a hotspot for innovation and entrepreneurship.” The livestream is embedded below:

Liveblog here:

Gov 2.0 Startup Lab at GW

Follow the #Gov20gw hashtag for the Twitter backchannel:

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US CTO Chopra on what’s next in tech: open government, spectrum policy, HIT, learning IT

“The single best thing we could do in open government is to get the American people engaged in the question of what high value data is,” said Aneesh Chopra, the first United States chief technology officer, speaking at this morning’s Politico “What’s Next in Tech” forum in Union Station. Video is below:

http://c.brightcove.com/services/viewer/federated_f9?isVid=1

In an interview with Politico’s technology editor, Kim Hart, Chopra looked back at the lessons learned from his first two years on the job and ahead, appropriately, to what to expect in tech policy from the Obama administration. They covered a lot of ground, from open government successes to what’s next in Congress (hint: watch the push to open up spectrum for first responders) to supporting entrepreneurial growth.

Lessons learned

What were Chopra’s lessons learned? He offered up three examples.

First, with support from the President, Chopra said that they’ve been able to open up discussion and build trusted relationships across the federal government, which has been “critical” to improving the way technology could be used and the long term policy posture.

Second, with that support, he’s been surprised on seeing the pace of response become fast. There’s a “lesson on balance of getting long term balance, versus getting results in 90 days,” he said, referring to the turnaround on projects like HealthCare.gov.

Third, Chopra emphasized the role of “government as a convener,” where the administration can use its influence to bring people together to accomplish goals with technology without new regulations or legislation.

Working tech policy levers

What are the levers that the first US CTO has worked to try to galvanize action on the administration’s priorities?

First, a commitment to openness. From Manor, Texas, to inner cities, “people have found ways to tap into info in ways that helps them do something different,” said Chopra, speaking to the phenomenon of Gov 2.0 going local. “85 to 90% of that activity is happening in places we wouldn’t have imagined,” not gathering in Washington.

Second, Chopra cited the White House’s work towards “voluntary, consensus-driven standards,” noting that he was ” very proud of the work on NHIN Direct.”

Finally, Chopra noted that there’s some $150 billion spent on research and development every year, which offers a number of ways to push forward with innovation in priorities like healthcare IT, energy, smart grid or communications.

Making meaningful use modular

Given the new Congress coming in to Washington, Chopra’s description on the bipartisan agreement on tech policy from his time in Virginia under Republican leadership has to be more than a little strategic. He talked about “getting to the right answer,” referring back to an former manager, David Bradley, and his management strategy of “True North.”

That approach will be rested in the next Congress, on rulemaking. and in moving forward with the tech policy decisions. Outside of the healthcare bill that President Obama signed into law, which continues to meet with significant opposition in Congress, Chopra noted that “healthcare is signature part of President’s agenda,” specifically advanced by more than 20 billion dollars in Recovery Act spending on healthcare IT.

Chopra looked back at two decisions related to approaching technology policy a bit differently. “Rather than walking into Best Buy and buying software, we created more flexible standards for meaningful use,” he said. As a result, “entrepreneurs that never thought of themselves as EMR companies are entering the market.”

The decision to make meaningful use more modular was also significant, asserted Chopra. “We opened up the regulatory regime so you could certify each and every regulatory module.”

In aggregate, Chopra associated that R&D investment, work to convene conversations, open up data and create more flexible regulatory regimes with a better outcomes: venture capital investment in HIT going up by 39%, citing a statistic from the National Venture Capital Association.

Addressing the critics

Kim Hart brought up industry criticism of what the “first tech president” has delivered on, versus President Obama’s campaign promises. Halfway his term, the San Jose Mercury News reported this morning that on tech issues, Obama falls short of high expectations.

How did Chopra respond? He asked for more criticism, responding that you “must listen to people who are frustrated” and consider that much of the tech platform is in the space “where the plane is yet to land.” If you go through campaign promises, and look at executive ability to move the needle on different areas, Chopra asserted that the
biggest part of that – open government – has gone ahead. “It’s not ‘mom and apple pie perfect’,” he said, but they’re proud of delivering on 90 day deliverables like standards, or websites.

Part of the challenge of delivering on campaign promises is that budgetary or legislative action requires different stakeholders, observed Chopra, a reality that will become even more sharply defined in the next Congress. “The Recovery Act is a unique moment in time,” which, as he argued is “overwhelmingly the vehicle for campaign promises” in health IT and clean tech.

What’s next in United States technology policy?

First, it’s clear that Chopra and the Obama administration is thinking about online privacy, with the recently announced Internet privacy committee. There are open questions about how much portfolio, budget, subpoena power or other authority any new position would hold, but it’s an area to watch. Chopra said that he had met with Representative Bob Goodlatte (R-VA) and had found him supportive of privacy policy.

Chopra also met with Representative Darrell Issa (R-CA), who is very supportive of increased government transparency through technology. Issa, a successful technology entrepreneur, is one of the most knowledgeable members of Congress when it comes to technology. Whatever comes out of his his legislative staff, or the new House Oversight committee, which he will chair, could represent a step forward for open government after the 2010 election.

Chopra also emphasized “modest but significant actions” that could improve the conditions for tech entrepreneurs in the United Stats, from open government data to regulatory action to smart grid or support for new learning technologies. On that count, Chopra offered up a “scoop” to Kim Hart, observing that the next area where he will focus on driving innovation will be into learning technologies, with more news coming at a Brookings Institute event in December.

The top opportunities that Chopra sees for entrepreneurs are in healthcare and energy, the former of which is already becoming hot with more healthcare apps provisioned with open healthcare data

“One policy lever is the role of public-private partnerships,” observed Chopra, highlighting the growth in STEM education, with over half a billion dollars in investment. “It’s not the money, it’s the platforms,” he said.

Chopra fielded a question Congressman Wu (D-OR), the current chairman of the House technology and innovation committee. After a discursion into what went wrong for the Democratic Party in the midterm, Wu asked what the next priority will be for Congress and Chopra to work together upon. His answer was simple: spectrum policy, emphasizing voluntary processes for formulating solution. The priority, he said, was to get a broadband network for public safety that’s interoperable for first responders.

Finally, Chopra talked about the story of the Alfred brothers, who founded Brightscope in California in 2008. The story of Brightscope is important: data driving the innovation economy. They knew about key data on 401(k) plan fees at the Department of Labor, worked hard to liberate it and now have a successful, growing startup as a result.

Look for video of the event on Politico’s multimedia section later today to tomorrow. For more on Chopra, open government and participatory platforms, read Radar or watch the interview below.

A short story about Derek Willis, open data and database journalism at the New York Times

http://storify.com/digiphile/a-short-story-about-derek-willis-the-new-york-time.js

Dan Melton and Derek Willis presentations from IOGDC http://d1.scribdassets.com/ScribdViewer.swf?document_id=43042947&access_key=key-1hkrm7di0y2z92bt92iw&page=1&viewMode=slideshow

For more on how Code for America is inspiring a new generation of civic coders, tune into the webinar in the linked piece or read techPresident on how developers pledge to connect citizens.

Open data: accountability, citizen utility and economic opportunity

datagovconference.jpgIs sunlight the best disinfectant, as Supreme Court Justice Brandeis famously said?

This week in Washington, D.C., hundreds of experts have come together at the International Open Government Data Conference (IOGDC) to explore how data can also help citizens to make better decisions and underpin new economic growth. The IOGDC agenda is online, along with the presenters.

“Since the United Kingdom and United States movement started, lots of other countries have followed,” said Tim Berners-Lee, the inventor of the World Wide Web. Canada, New Zealand, Australia, France and Finland are all working on open data initiatives.

As he noted with a smile, the “beautiful race” between the U.S. and U.K. on the Data.gov and Data.gov.uk websites was healthy for both countries, as open data practitioners were able to learn from one another and share ideas. That race was corked off when former British Prime Minister Gordon Brown asked Tim Berners-Lee how the United Kingdom could make the best use of the Internet. When Berners-Lee responded to “put government data on the Web,” Brown assented, and Data.gov.uk was born.

Berners-Lee explored the principles of open linked data that underpin data.gov.uk and open government. Specifically, he emphasized his support for open standards and formats over proprietary versions of either, inviting everyone present to join the W3C open government data working group.

Berners-Lee also reiterated his five star system” for open government data:

  • 1 Stars for putting data on the Web at all, with an open license. PDFs get 1 star.
  • 2 Stars if it’s machine-readable. Excel qualifies, though Berners-Lee prefers XML or CSVs.
  • 3 Stars for machine-readable, non-proprietary formats
  • 4 Stars if the data is converted into open linked data standards like RDF or SPARQL
  • 5 Stars when people have gone through the trouble of linking it

“The more transparency there is, there more likely there is to be external investment,” said Berners-Lee, highlighting the potential for open government data to make countries more attractive to the global electronic herd.

Will open data spread to more cities, states and countries, as HTML did in the 1990s? If the open standards and technologies that Berners-Lee advocates for are adopted, perhaps. “The Web spread quickly because it was distributed,” said Berners-Lee. “The fact that people could put up Web servers themselves without asking meant it spread more quickly without a centralized mandate.”

Putting open government data to work

Following Berners-Lee, federal CIO Vivek Kundra highlighted how far the open government data movement has come in the short time since President issued his open government memorandum in January 2009.

Kundra remarked that he’s “seeing more and more companies come online” in the 7 countries have embarked on an open government movement that involves democratizing data. He also reeled off a list of statistics to highlight the growth of the Data.gov platfrom.

  • Within the boundaries of the United States, Kundra observed that 16 states and 9 cities have stood up open data platforms
  • 256 applications have now been developed on top of the Data.gov platform
  • There are now 305,692 data sets available on Data.gov
  • Since Data.gov was launched in 2009, it has received 139 million hits.

The rapid growth of open government data initiatives globally suggests that there’s still more to come. “When I look at Data.gov platform and where we are as a global community, we’re still in the very early days of what’s possible,” said Kundra.

He emphasized that releasing open data is not just a means of holding government accountable, focusing three lenses on its release:

  • Accountability, both inside of government and to citizens
  • Utility to citizens, where, as Kundra said, “data is used in the lives of everyday people to improve the decisions they makes or services they receive on a daily basis
  • Economic opportunities created as a results of open data.

Kundra pointed to a product recalls iPhone app created by a developer as an example of the second lens. The emerging ecosystem of healthcare apps is an example of both of the latter two facets, where open health data spurs better decisions and business growth.

“The simple act of opening up data has had a profound impact on the lives of ordinary people,” said Kundra, who pointed to the impact of the Veterans Administration’s Blue Button. Over 100,000 veterans have now downloaded their personal health records, which tundra said has stimulated innovation in blue button readers to connect systems from Google or Microsoft.

“I predict that we’ll have an industry around data curation and lightweight applications,” said Kundra. “The intersection of multiple data sets are where true value lies.” The question he posed to the audience is to consider how the government will move to towards an API-centric architecture that allows services to access data sets on a real-time basis.

When asked about that API strategy and the opportunity costs of pursuing it by open government advocate Harlan Yu, Kundra said that he follows an “80/20” rule when it comes to the government building apps vs third parties. “Do we want to be a grocery store or a restaurant when it comes to the Data.gov platform and movement?” he asked.

As a means of answering that question, Jeanne Holm, the former chief knowledge architect at the NASA Jet Propulsion and current Data.gov evangelist, announced a new open government open data community at Data.gov that will host conversations about the future of the platform.

Kundra also made three announcements on Monday:

  • A new Harvard Business School case study on Data.gov, available for free to government employees
  • A United States-United Kingdom partnership on open government, which will include an open government data camp later this week
  • The release of a concept of operations for Data.gov, embedded below, which includes strategic goals for the site, an operation overview and a site architecture.

Data.gov Concept of Operations v 1.0 http://d1.scribdassets.com/ScribdViewer.swf

What do the two technology leaders see as a vision for success for open government data?

For Berners-Lee, it was to be able to directly access data from a dashboard on laptop, rather than indexes and catalogs on Data.gov and data.gov.uk. He talked about accessing open government data that wasn’t just machine-readable or linked to other sets but directly accessed from his local machine, called through powerful Python scribts.

In contrast, Kundra talked about being able to go to a store like Brookstone and “in the same way you can buy alarm clocks with data in the weather channel,” how data from federal agencies had been employed to provision objects from everyday life.

To be fair, there’s a long way to go yet before that vision becomes reality. As Andrew Odewahn pointed out at Radar, earthquakes are HUGE on Data.gov, consistently bringing in the most downloads, even ahead of those product recall data sets. While provisioning recurring visualization in the Popular Mechanics iPad App might be useful to the publisher, it’s also a reminder that the full vision for delivering utility to citizens through open data that Kundra hopes for hasn’t come to fruition as a result of Data.gov – yet.

POPVOX tries to bring the voice of the people into Congress

The explosion of social media use in the United States has been greeted with enthusiasm by digital evangelists who argue that online platforms will be an upgrade on the existing communications systems between citizens and Congress. After the 2008 and 2010 elections, it’s clear that while social media now plays a role, the voices of citizens aren’t necessarily being heard in Congress any more effectively. Where phone calls used to swamp Capitol Hill switchboards, now, email, tweets and Facebook comments can overwhelm Congressional staffers. That reality was articulated in a speech by Marci Harris at the Gov 2.0 Summit this year, embedded below:

Two months later, Harris’s new company, POPVOX*, has announced its public beta, aiming to “bridge the gap between the input the public wants to provide to Congress, and the information Members of Congress need to receive.”

“Constituent communications are overwhelming Congressional offices,” said POPVOX CEO Marci Harris in a prepared statement. Harris, who has worked as a Congressional staff member, understands this issue better than most. “Members of Congress really do want to hear what constituents have to say. Unfortunately, today’s communication tools dramatically increase the ability to generate messages going in to Congress without helping Congress handle the influx. The increasing emails, Tweets, Facebook comments, petitions, form letters, faxes, etc. are having the unintended effect of turning genuine citizen engagement into unintelligible noise.”

The approach that POPVOX takes to this information flood is to act as a platform for citizen-to-Congressional staff communication, identifying citizens as constituents to staffers, guiding visitors to pending legislation and publishing data-driven dashboards that show the organizations that are lining up on the issues. The customers for POPVOX are the advocacy organizations that want to get more awareness of their legislative lobbying and to partners with similar advocates.

“Many grassroots campaigns don’t take into account that Members of Congress have limited ability to respond to general expressions of outrage or support. They can introduce, co-sponsor, or vote yes or no on a bill. That’s about all they can realistically do,” said Harris in her statement. “By focusing the POPVOX platform on pending legislation and not general ‘issues,’ and making comments on POPVOX public, searchable and sortable by anyone, we are able to turn constituent voices into something that a legislator can actually use.”

According to POPVOX, the service has already been used during its pre-beta release by organizations that oppose H.R. 4646: Debt Free America Act or those that support H.R. 676: Expanded and Improved Medicare for All Act or by the Association of Flight Attendants to build support for H.R. 915: FAA Reauthorization Act of 2009. A number of bills up for consideration during the lame duck Congressional session this winter have also been receiving user comments, including H.R. 1751: American Dream Act and H.R. 3458: Internet Freedom Preservation Act of 2009.

POPVOX, a nonpartisan corporation, joins an increasingly hot space. TechCrunch covered Votizen in September, another startup which has received $1.5 million dollars to “make sure government representatives hear your voice.” Sound familiar?

As Jason Kincaid noted, “The startup sprung, in part, from the success of a Votizen-powered Twitter campaign earlier this year that was held in support of the Startup Visa. Thousands of people tweeted their support for the bill, and Votizen actually delivered their messages by hand to the appropriate people.” Another firm, Frogloop, coordinates social media campaigns in support of advocates’ issues. FireSide21 provides a suite of technology tools for constituent communications, including CRM, email marketing, telephone town halls and more.

The open question for POPVOX now will be whether their platform can reboot the relationship between citizens and legislators, and do so sustainably, effectively and profitably. Given the historic low ratings for Congress, there’s certainly plenty of room for improvement.

*DISCLAIMER: Tim O’Reilly, my publisher, provided angel funding for POPVOX. He calls it “a kind of Google Analytics service for politics, bringing visibility and actionable insight to both Congressional staffers and advocacy organizations.” My choice to cover the beta launch startup did not come as the result of his request nor that of Harris, who I met for a briefing on Capitol Hill earlier this year.