Category Archives: Citizen 2.0

Skype your Congressman? House adds VoIP for citizen-to-legislator communications

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We the people can now add “Skype me” to the list of phrases your representative may utter in a commercial, town hall or stump speech. This morning, the leadership of the United States House of Representatives approved the use of low-cost video conferencing tools like Skype and ooVoo.

“This is another example of the new Republican majority using digital tools to better engage with and listen to the American people,” said Speaker Boehner in a prepared statement. “We’re committed to keeping our pledge to lead a House that is more open and that gives Americans a real-time voice in their government.”

On this count, the Speaker has firm ground to stand upon. The GOP has been steadily adopted new technologies into the House since the 2010 midterm elections. From livestreaming the transition to moving House.gov to Drupal, the Republican leadership has followed through on many of its commitments to innovation and transparency. Beyond new media adoption, structural changes through opening legislative data have the potential to permanently bake in open government to the People’s House.

Adopting the same low cost Voice over IP tools for videoconferencing that are in use all around the world makes sense on many levels, despite security concerns. Congressmen and their staff will be able to easily communicate with one another at a lower cost now. Daniel Lungren, chairman of House Administration, offered more context for the upgrade to VoIP in a “Dear Colleague” letter this week:

Improving constituent communications and increasing transparency has been a top priority for me as Chairman of House Administration and a member of the House Technology Operations Team. That’s why I am pleased to announce that the House’s Public Wi-Fi network has been enabled to allow Members and staff to conduct Skype and ooVoo video teleconference (VTC) calls.

To maintain the necessary level of IT security within the House network, the House has negotiated modified license agreements with Skype and ooVoo that will require Members, Officers, Committee Chairs, Officials and staff to accept House-specific agreements that comply with House Rules and maximize protection for Members and staff. Detailed requirements on how to comply with these agreements have been posted to HouseNet at http://housenet.house.gov/keywords/VTC. Please note that Skype users will be limited to conducting VTC sessions on the House’s public Wi-Fi to minimize security risks associated with peer-to-peer networking.

During a time when Congress must do more with less, utilizing low-cost, real-time communication tools is an effective way to inform and solicit feedback from your constituents. In addition to Skype and ooVoo, we are searching for additional means to help enhance constituent communications.

“Citizen-to-legislator” communications using VoIP will hold some challenges. Skype and ooVoo both allow conference calls between more than one party but neither will is ideal for one-to-many communications without some tweaking. If a representative’s staff can set up a projector and sound system, however, we may well see new kinds of virtual town halls spring up, whether someone calls back from Washington or from the campaign trail.

Less clear is how constituent queueing might be handled. If hundreds of citizens, activists or lobbyists are all trying to Skype a Congressman, how will priority be assigned? How will identity be handled, in terms of determining constituents from a home district? As I wrote this post, two other questions posed to the Speaker’s office also remained unanswered: will video chats be archived and, if so, how? And will Skype’s file transfer capabilities be allowed?

On the latter count, given the difficult past relationship of the House and P2P filesharing software, learning that file sharing capabilities were disabled would be in line with expectations. UPDATE: Salley Wood from the House Administrative Committee confirms that the current configuration does include file sharing. “Today’s announcement is simply that lawmakers can now take advantage of these platforms using official resources,” she related via email.

Archiving of constituent video chat is another issue, and one that will be added to the growing list of 21st century new media conundrums for politics, like the questions of whether lawmakers’ texts during public meetings become public documents.

What is clear is that one more domino in the adoption of Web 2.0 tools in government has fallen. What happens next is up for debate — except this time, the conversations will span hundreds of new Web connections. This will be, literally, fun to watch.

UPDATE: As Nick Judd blogs over at techPresident, the Hill was the first to report that the House enables use of Skype for members, basing its reporting off of “Dear Colleague” letter above. There’s no shortage of detail in the Hill’s piece, nor good linkage from Judd. So, you know, go read them.

UN: Disconnecting Internet users is a breach of human rights [REPORT]

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As the role of the Internet as a platform for collective actions grows, access to the rest of wired humanity becomes more important. Today, United Nations special rapporteur Frank La Rue released a report on freedom of expression and the Internet that described cutting off Internet access as a breach of human rights. The report, which was presented to the Human Rights Council in Geneva, is an important data point as governments around the globe decide how to legislate, regulate or moderate the disruptive impact of the Internet.

The UN report comes at an important time. As Mathew Ingram wrote at GigaOm, reporting on the recently released UNESCO report on freedom of expression online, governments are still trying to kill, replace or undo the Internet.

“The report provides initial guidance for countries that are grappling with how to address complex Internet policy challenges while upholding their obligations to human rights,” said Leslie Harris, president and CEO of the Center for Democracy and Technology, in a statement released to the media.

“As Rapporteur La Rue affirms, the Internet’s unique ability to provide ample space for individual free expression can lead to the strengthening of other human rights, including political, economic and social rights,” said Cynthia Wong, director of the Center for Democracy and Technology’s Project on Global Internet Freedom. “In order for these rights to be realized, governments, civil society and industry must all continue to build on the work begun by the Special Rapporteur.”

Both reports and the recent eg8 Summit shows online innovation and freedom of expression still need strong defenders. “The primary reason we need to support the Net is because it is a foundational part of how we have our democracy,” said Yochai Benkler, co-director of the Berkman Center for Internet and Society, speaking in Paris.

What’s at stake today has been what’s at stake for more than 15 years, said Benkler: The possibility that a coalition of forces who are afraid of the internet will shut it down.”There is still a very powerful counter argument, one that says both for innovation and for freedom, we need an open Net.”

If an open Internet is the basis for democracy flourishing around the world, billions of people will be counting upon our leaders to keep it open and accessible.

Report of the Special Rapporteur on the promotion and protection of the right to freedom of opinion and exp…

[Hat Tip: TorrentFreak and Mathew Ingram]

Tim O’Reilly on the power of platforms – from Web 2.0 to Gov 2.0 [VIDEO]

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Earlier this spring, Tim O’Reilly gave a talk about how Web 2.0 relates to Gov 2.0 to an ESRI conference. He explores how the idea of the Internet as an operating system and the role of data in future of society.

http://video.esri.com/embed/236/000000/width/600

O’Reilly ended with an encouragement to the conference of mapping professionals and developers there and at large: “We really need to focus on what matters.”

Jérémie Zimmermann on the Internet and civil society in France [VIDEO]

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When it comes to the Internet, France has followed its own path in making policies, particularly with respect to intellectual property. Those choice were highlighted at the eG8 forum, where 20th century ideas clashed with the 21st century economy. The forum, held before the G-8 summit of global leaders, showed that online innovation and freedom of expression still need strong defenders.

As Nancy Scola reported at techPresident, at the eG8, civil society groups restaked their claim to the ‘Net. Looking for more answers, I spoke with Jérémie Zimmermann, co-founder and spokesperson for citizen advocacy group LaQuadrature du Net, about the Internet in France. For American Internet users, this interview should be by turns illuminating, provocative and a reminder of the freedoms we enjoy here.

Crawford: The open Internet is the basis for democracy flourishing around the world

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“Access to the Internet is fundamental,” said Susan Crawford, an American law professor and former White House official, speaking at the The inaugural eG8 forum, held in Paris. These are the most important policies that government should be embracing. We want to make sure that other voices are heard.”

At the eG8, 20th century ideas clashed with the 21st century economy. The forum, held before the G-8 summit of global leaders, showed that online innovation and freedom of expression still need strong defenders.

As Nancy Scola reported at techPresident, at the at the eG8, civil society groups restaked their claim to the ‘Net. I spoke with Crawford about what’s at stake following an impromptu press conference held to highlight their concerns. Our interview is below:

“What’s at risk is the future of the Internet,” she said. It’s “whether it continues to be a distributed, open, platform for innovation, economic growth, democratic discourse, participation by all peoples of the world or whether it becomes a balkanized, taxed, blocked, controlled broadcast medium, which is what many incumbents would like to see.”

How close are we to that happening? “Luckily, we have a long way to go,” said Crawford, “because the people who use the Internet will continue to fight back with everything they’ve got.”

Watch the whole thing to hear what her take on why this matters to citizens, educators, children, and entrepreneurs.

Dyson at the eG8: You don’t need to be from the Internet to believe in liberty or free speech

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At the eG8, 20th century ideas clashed with the 21st century economy. The inaugural eG8 forum, held in Paris before the G-8 summit of global leaders, showed that online innovation and freedom of expression still need strong defenders. As Nancy Scola reported at techPresident, at the at the eG8, civil society groups restaked their claim to the ‘Net.

Several attendees, many who had traveled from the United States, strongly questioned whether the Internet should be regulated in the ways that Sarkozy implied. The “value of internet is not just efficiency but also transparency,” tweeted Esther Dyson, “a much better regulator than government could ever be.”

I spoke further in with Dyson in an interview embedded below. What matters about the eG “is that you have a lot of people being exposed to one another and you have a lot of government people being exposed to people they don’t normally listen to,” said Dyson. “As usual, it’s not what happens up on stage, or what happens on the video: it’s what happens on the tweets, in the personal interactions, in the dinner afterwards, and in the back hall of the meeting. And that – that was positive. The world doesn’t change overnight, mostly. ”

She spoke to the concerns of civil society about eG8 recommendations: “It is sort of justified. Some of them were precanned. I actually sat down with my guy after doing my panel and changed them. I don’t think that happened with all of them. But again, the community is aroused: it’s going to make its points around this.”

Dyson also emphasized the universality of some of these concerns and what’s at stake. “You don’t need to be ‘from the Internet’ to believe in liberty or free speech.”

How are startups helping the global transparency movement? “They’re providing tools to make the data meaningful,” said Dyson. “They’re providing tools for people to share the information. They’re providing the communication tools, again, that allow from everything from Wikileaks to people communicating with reporters. Tools like your phone, connected to the Internet, so that you can record interviews not just with me but with all of the other people you talk to, upload them, people can share them, people can comment on them. That’s all technology.”

Dyson shared other thoughts on the eG8 and Internet freedom, including how entrepreneurs are changing the world through their work. Dyson also shared an insight that transcends technology:

“Even when you have a revolution, what makes the revolution works is what changes in people’s minds, and that’s what’s going on here,” said Dyson.

“The world is changing. People in government are not special. They should be as transparent as everybody else. People deserve privacy. Officials, governments, institutions, they all should be transparent. That’s new thinking, and it was being heard.”

President Sarkozy at the eG8 Summit [VIDEO]

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Today, the eG8 is considering the future of the Internet and society in Paris, in advance of the G-8 Summit. President Nicolas Sarkozy opened the summit after an introduction by Maurice Lévy, Chairman & CEO, Publicis Groupe, holding up the power of the Internet but emphasizing the role of the state in providing security, privacy and protection for intellectual property. Video is embedded below:

The moment that many may remember from the question and answer period that followed was when professor Jeff Jarvis asked President Sarkozy whether he’d take a “Hippocratic oath” to “first, do no harm” when making policy choices that affect the Internet.

Related coverage at the Guardian: Sarkozy opens eG8 Summit

With a new road map, New York City aims to be the nation’s premier digital city

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Today, New York City released its strategy to use technology to improve productivity, save money, attract startups and upgrade the services it provides to citizens. That’s a tall order, but then New Yorkers have rarely been know to think small or dream moderately.

“We want New York City to be the nation’s premier digital city – in how local government interacts with New Yorkers, in how New Yorkers have access to and capitalize on new technologies, and in how our tech and digital media sectors evolve, grow businesses and create jobs,” Mayor Michael Bloomberg said in a statement. His office released an official statement digital roadmap at MikeBloomberg.com. “NYC’s #digitalroadmap has 4 goals: access, open government, citizen engagement & expanding NYC’s digital job growth,” tweeted Bloomberg after the announcement.

Nick Judd secured an advance copy of NYC’s road map to the digital city over at techPresident, which I’ve embedded below, and has this analysis of some of the important bytes.

There are no explicit plans in the report for increasing the number of available datasets — such as more detailed city budget data — but do include an “apps wishlist” to streamline the process of requesting more data.

Implementing the recommendations in the report will in large part be the responsibility of city Department of Information Technology and Telecommunications Commissioner Carole Post, who is already in the process of pushing internally for updated city IT.

Archived video of today’s announcement by Mayor Bloomberg and NYC chief digital officer Rachel Sterne (which was, appropriately, livestreamed online) is embedded below.

Watch live streaming video from nycgov at livestream.com

While some media outlets will focus on NYC embracing Twitter, Facebook and Foursquare as digital partners, a notable aspect of today’s news that may fly under the radar may be that NYC.gov will be adding APIs for Open311, its open data mine and other Web efforts. Those are the open government pillars that will support New York City’s effort to architect a city as a platform. For more on how New York City is citizensourcing smarter government, head on over to Radar.

Social media will play a role in the months ahead. When Adam Sharp, Twitter’s government guy, tweeted out the Wall Street Journal above, he highlighted a feature that melds social media with old school mobile technology: the use of “Fast Follow,” a function that goes back to Twitter’s earliest days.

“New Yorkers who want to follow @nycgov by SMS can text “follow nycgov” to 40404. No @Twitter acct or computer needed,” tweeted Sharp.

That means that every resident with a phone call can receive updates from the city’s official account. It will be interesting to see if city government advertises that to its residents over the coming months, particularly in areas where Internet penetration rates are lower.

Anil Dash, native New Yorker, blogger and entrepreneur, highlighted something important in the plan that transcended any particular initiative, technology or policy: it captures New York City government thinking about the Web as a public space.

It’s an extraordinary document, and as someone who loves the web, civic engagement, public infrastructure and New York City, it feels like a momentous accomplishment, even though it marks the beginning of a years-long process, not just the end of a months-long one.

But the single biggest lesson I got from the 65-page, 11.8mb PDF is a simple one: The greatest city in the world can take shared public spaces online as seriously as it takes its public spaces in the physical world.

As you’d expect, there’s a press release about the Digital Road Map, but more reassuringly, the document demonstrates the idea of the web as public space throughout, making the idea explicit on page 43:

Maintaining digital ‘public spaces’ such as nyc.gov or 311 Online is equally important as maintaining physical public spaces like Prospect Park or the New York Public Library. Both digital and physical should be welcoming, accessible, cared for, and easy to navigate. Both must provide value to New Yorkers. And for both, regular stewardship and improvements are a necessity.

New York City’s road map for a digital city plan is embedded below. You also can download the digital city roadmap as a PDF.

NYC ODC 90day Report 5-15C(function() { var scribd = document.createElement(“script”); scribd.type = “text/javascript”; scribd.async = true; scribd.src = “http://www.scribd.com/javascripts/embed_code/inject.js”; var s = document.getElementsByTagName(“script”)[0]; s.parentNode.insertBefore(scribd, s); })();

UPDATE: There are some concerns about what happens next out there in the community. New York City resident and director of the CUNY Mapping Service at the Graduate Center of the City University of New York (CUNY) Steven Romalewski also listened in on the announcement and blogged his concerns about ‘open data fatigue“:

I always worry when I see the city touting its technology efforts without also including local Community Boards, neighborhood groups, business advocates, urban planners, other elected officials, etc. who rely on access to public data so they can hold government accountable and do their jobs better. In my view, these groups need the data moreso than app developers. That is why open data efforts and policies are so important.

But the city seems more focused on apps than on community. I understand the economic development appeal of fostering startups. But the open data movement long predated apps.  I highlighted this in my post last year (see the “Misplaced Priorities” section).

Apps are great (I use them constantly, and I’ve even developed one myself). And kudos to the city and its agencies for responding to app developers and making data more open so the developers can do great things with the data (things even the city might not do).

I just hope the latest announcements by the city will result in more real and lasting efforts to make data easier to access than the latest check-in craze. The Mayor already expressed some hesitation to making data accessible when a reporter asked him about CrashStat. CrashStat is a great example of my point — it wasn’t created to be an “app” per se; it’s an effort by a local nonprofit group to use public data to educate the public and hold government agencies more accountable about traffic injuries and fatalities. But the Mayor said he didn’t even know what CrashStat was, while making excuses about not making data available if it’s not in electronic format, or needs to be vetted, or is “sensitive”.  Blah blah blah – we’ve heard all that before and it undermines my confidence in the city’s pronouncements that more data will really be made open.

The consequences of connectivity in an information age

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win 7 devicesLast night, author Sean Power (@seanpower) was able to recover his lost laptop and belongings using the tracking software (@preyproject), Twitter and some brave, helpful human beings. It’s a fascinating outcome. As Power tweeted afterwards, this is “a great story, and brings up many implications re: vigilantism, crime in the era of realtime, and findability.”

In many ways, this story of loss and recovery serves as a fascinating insight into the century ahead in an increasingly networked society. There’s Orwell’s Big Brother, created by a growing number of cameras, satellite photos, wiretaps and intercepts, and there’s Little Brother, made up of citizens toting mobile phones. When the TSA patted down a baby this week at an airport, a pastor (@JacobJester) in line saw it, snapped a picture and tweeted it.

This is, to be fair, a leading edge case. Power is more connected online than many of his fellow citizens, technically proficient enough to install open source tracking software and sufficiently deft to leverage his distributed network of friends in real-time.

That said, it’s a reasonable expectation that we’ll be seeing variants of these kinds of stories in the years ahead. They’ll often end with the same moral: <a href="don’t steal computers from people who know how to use computers. Freelance journalist Branden Ballenger (@btballenger) used Storify to document Power’s story, which I’ve embedded below.

http://storify.com/btballenger/man-tracks-stolen-laptop-thousands-of-miles-away.js[View the story “Man tracks stolen laptop hundreds of miles away, calls thief” on Storify]

Model local open government initiative gains traction in Cook County. Who’s next?

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The news that Cook County took the model open government directive drafted earlier this year into account in making their own open government policy was a real validation of the hard work of everyone involved at CityCamp Colorado and thereafter.

Belated congratulations to all involved. Like Nick Clark Judd, I think Cook County was the first municipality to adopt the framework.

Last night, it struck me that there’s quite a bit in common with the open government recommendations that councilman-at-large Bill Green recently advanced in Philadelphia.

It will be interesting to see if the model open government directive is adopted by newly elected South Orange Village mayor Alex Torpey, a new media consultant who ran on an open government and technology platform. Chicago mayor-elect Rahm Emanuel, by way of contrast, appears to have drafted an open government transition plan without any such directive, although it does include key principles of open data and transparency.

If anyone hears of other cities adopting the model local open government framework, please do share.