Monthly Archives: May 2011

With a new road map, New York City aims to be the nation’s premier digital city

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Today, New York City released its strategy to use technology to improve productivity, save money, attract startups and upgrade the services it provides to citizens. That’s a tall order, but then New Yorkers have rarely been know to think small or dream moderately.

“We want New York City to be the nation’s premier digital city – in how local government interacts with New Yorkers, in how New Yorkers have access to and capitalize on new technologies, and in how our tech and digital media sectors evolve, grow businesses and create jobs,” Mayor Michael Bloomberg said in a statement. His office released an official statement digital roadmap at MikeBloomberg.com. “NYC’s #digitalroadmap has 4 goals: access, open government, citizen engagement & expanding NYC’s digital job growth,” tweeted Bloomberg after the announcement.

Nick Judd secured an advance copy of NYC’s road map to the digital city over at techPresident, which I’ve embedded below, and has this analysis of some of the important bytes.

There are no explicit plans in the report for increasing the number of available datasets — such as more detailed city budget data — but do include an “apps wishlist” to streamline the process of requesting more data.

Implementing the recommendations in the report will in large part be the responsibility of city Department of Information Technology and Telecommunications Commissioner Carole Post, who is already in the process of pushing internally for updated city IT.

Archived video of today’s announcement by Mayor Bloomberg and NYC chief digital officer Rachel Sterne (which was, appropriately, livestreamed online) is embedded below.

Watch live streaming video from nycgov at livestream.com

While some media outlets will focus on NYC embracing Twitter, Facebook and Foursquare as digital partners, a notable aspect of today’s news that may fly under the radar may be that NYC.gov will be adding APIs for Open311, its open data mine and other Web efforts. Those are the open government pillars that will support New York City’s effort to architect a city as a platform. For more on how New York City is citizensourcing smarter government, head on over to Radar.

Social media will play a role in the months ahead. When Adam Sharp, Twitter’s government guy, tweeted out the Wall Street Journal above, he highlighted a feature that melds social media with old school mobile technology: the use of “Fast Follow,” a function that goes back to Twitter’s earliest days.

“New Yorkers who want to follow @nycgov by SMS can text “follow nycgov” to 40404. No @Twitter acct or computer needed,” tweeted Sharp.

That means that every resident with a phone call can receive updates from the city’s official account. It will be interesting to see if city government advertises that to its residents over the coming months, particularly in areas where Internet penetration rates are lower.

Anil Dash, native New Yorker, blogger and entrepreneur, highlighted something important in the plan that transcended any particular initiative, technology or policy: it captures New York City government thinking about the Web as a public space.

It’s an extraordinary document, and as someone who loves the web, civic engagement, public infrastructure and New York City, it feels like a momentous accomplishment, even though it marks the beginning of a years-long process, not just the end of a months-long one.

But the single biggest lesson I got from the 65-page, 11.8mb PDF is a simple one: The greatest city in the world can take shared public spaces online as seriously as it takes its public spaces in the physical world.

As you’d expect, there’s a press release about the Digital Road Map, but more reassuringly, the document demonstrates the idea of the web as public space throughout, making the idea explicit on page 43:

Maintaining digital ‘public spaces’ such as nyc.gov or 311 Online is equally important as maintaining physical public spaces like Prospect Park or the New York Public Library. Both digital and physical should be welcoming, accessible, cared for, and easy to navigate. Both must provide value to New Yorkers. And for both, regular stewardship and improvements are a necessity.

New York City’s road map for a digital city plan is embedded below. You also can download the digital city roadmap as a PDF.

NYC ODC 90day Report 5-15C(function() { var scribd = document.createElement(“script”); scribd.type = “text/javascript”; scribd.async = true; scribd.src = “http://www.scribd.com/javascripts/embed_code/inject.js”; var s = document.getElementsByTagName(“script”)[0]; s.parentNode.insertBefore(scribd, s); })();

UPDATE: There are some concerns about what happens next out there in the community. New York City resident and director of the CUNY Mapping Service at the Graduate Center of the City University of New York (CUNY) Steven Romalewski also listened in on the announcement and blogged his concerns about ‘open data fatigue“:

I always worry when I see the city touting its technology efforts without also including local Community Boards, neighborhood groups, business advocates, urban planners, other elected officials, etc. who rely on access to public data so they can hold government accountable and do their jobs better. In my view, these groups need the data moreso than app developers. That is why open data efforts and policies are so important.

But the city seems more focused on apps than on community. I understand the economic development appeal of fostering startups. But the open data movement long predated apps.  I highlighted this in my post last year (see the “Misplaced Priorities” section).

Apps are great (I use them constantly, and I’ve even developed one myself). And kudos to the city and its agencies for responding to app developers and making data more open so the developers can do great things with the data (things even the city might not do).

I just hope the latest announcements by the city will result in more real and lasting efforts to make data easier to access than the latest check-in craze. The Mayor already expressed some hesitation to making data accessible when a reporter asked him about CrashStat. CrashStat is a great example of my point — it wasn’t created to be an “app” per se; it’s an effort by a local nonprofit group to use public data to educate the public and hold government agencies more accountable about traffic injuries and fatalities. But the Mayor said he didn’t even know what CrashStat was, while making excuses about not making data available if it’s not in electronic format, or needs to be vetted, or is “sensitive”.  Blah blah blah – we’ve heard all that before and it undermines my confidence in the city’s pronouncements that more data will really be made open.

The consequences of connectivity in an information age

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win 7 devicesLast night, author Sean Power (@seanpower) was able to recover his lost laptop and belongings using the tracking software (@preyproject), Twitter and some brave, helpful human beings. It’s a fascinating outcome. As Power tweeted afterwards, this is “a great story, and brings up many implications re: vigilantism, crime in the era of realtime, and findability.”

In many ways, this story of loss and recovery serves as a fascinating insight into the century ahead in an increasingly networked society. There’s Orwell’s Big Brother, created by a growing number of cameras, satellite photos, wiretaps and intercepts, and there’s Little Brother, made up of citizens toting mobile phones. When the TSA patted down a baby this week at an airport, a pastor (@JacobJester) in line saw it, snapped a picture and tweeted it.

This is, to be fair, a leading edge case. Power is more connected online than many of his fellow citizens, technically proficient enough to install open source tracking software and sufficiently deft to leverage his distributed network of friends in real-time.

That said, it’s a reasonable expectation that we’ll be seeing variants of these kinds of stories in the years ahead. They’ll often end with the same moral: <a href="don’t steal computers from people who know how to use computers. Freelance journalist Branden Ballenger (@btballenger) used Storify to document Power’s story, which I’ve embedded below.

http://storify.com/btballenger/man-tracks-stolen-laptop-thousands-of-miles-away.js[View the story “Man tracks stolen laptop hundreds of miles away, calls thief” on Storify]

Model local open government initiative gains traction in Cook County. Who’s next?

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The news that Cook County took the model open government directive drafted earlier this year into account in making their own open government policy was a real validation of the hard work of everyone involved at CityCamp Colorado and thereafter.

Belated congratulations to all involved. Like Nick Clark Judd, I think Cook County was the first municipality to adopt the framework.

Last night, it struck me that there’s quite a bit in common with the open government recommendations that councilman-at-large Bill Green recently advanced in Philadelphia.

It will be interesting to see if the model open government directive is adopted by newly elected South Orange Village mayor Alex Torpey, a new media consultant who ran on an open government and technology platform. Chicago mayor-elect Rahm Emanuel, by way of contrast, appears to have drafted an open government transition plan without any such directive, although it does include key principles of open data and transparency.

If anyone hears of other cities adopting the model local open government framework, please do share.

Architecting a city as a platform [VIDEO]

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The 21st century metropolis can be a platform for citizens, government and business to build upon. The vision of New York City as a data platform has been getting some traction of late as the Big Apple’s first chief digital officer, Rachel Sterne, makes the rounds on the conference circuit. In the video below, Sterne gives a talk the recent PSFK Conference where she highlights various digital initiatives that NYC has rolled out.

PSFK CONFERENCE NYC 2011: Rachel Sterne from Piers Fawkes on Vimeo.

During her talk, Sterne talks about “The Daily Pothole,” how NYC is tumbling, QR code technology on building permits, a NYC 311 app and using Twitter, amongst other themes.

For more on how New York City is citizensourcing smarter government, head on over to Radar.

[Hat tip: PSFK]

Britain seeks alpha

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In the United States, government agencies like the FCC have launched open government websites in beta. In the United Kingdom, the United Kingdom is rolling back one more version and seeking alpha.

Alpha.gov 404 error page

Alpha.gov.uk is an experimental prototype of a new, single website for government in the United Kingdom that the Government Digital Service developed over the course of three months, working from the recommendations of Martha Lane-Fox’s Review. That service is located within the UK Cabinet Office. As its designers emphasize, “the site is a demonstration, and whilst it’s public it’s not permanent and is not replacing any other website.” (The hilarious 404 graphic above was designed by Matt Blease.)

There are some interesting semantics to consider here. In software development, “alpha” refers to the initial release in a software development cycle. In machine learning, alpha is “the degree to which a learning agent takes into account new information.”

In either sense, a government seeking alpha in rebooting its online presence is both taking risks and revisiting what government websites should do in the 21st century. The trial of Alpha.gov.uk offers a toolkit of simple, reusable functions that are oriented around the most common needs that citizens go online to address, like lost passports.

To date, the British plan to reinvent websites has received good press, including an excellent post what Alpha.gov gets right. One notable choice in age of austere budgets: going with an open source platform and using next generation web development tools and languages, including a mix of Ruby and Python. Says Wired UK:

This isn’t the first time that the government has experimented with creating a single site for all departments. From URL directories to public service hubs, sites like direct.gov.uk have often tried to shove the whole shebang into one, hulking site with varying degrees of success.

But Alpha.gov.uk’s daring design, 21st century architecture and expansive ambitions (the content can be easily syndicated to new internet platforms, like apps or IPTV),  could be the way forward.

The Alpha.gov team continues to share more about how Alpha.gov was developed at the project blog, encouraging citizens to play with the prototype and send feedback to Get Satisfaction or to @AlphaGov on Twitter or Facebook.

[Image Credit for Alpha.gov Error Page designed by Matt Blease: Ben Terrett]

Opening Chicago: In Year One, Open311 and ‘Apps for Metro Chicago’ will launch

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Mayor-elect Rahm Emanuel released his final 2011 transition plan for Chicago today. Emanuel encouraged his followers on Twitter to visit Chicago2011.org to read a copy of the report (embedded below or downloadable as a PDF) and “share your thoughts” on it.

Of note to open government advocates: Page 14

5. Set high standards for open, participatory government to involve all Chicagoans

Why do this? Without access toinformation, Chicagoans cannoteffectively find services, build businesses, or understand how well City government is performing and hold it accountable for results. How will we do this? The City will pos ton-line and in easy-to-use formats the information that Chicagoans need most. For example, complete budget documents – currently only retrievable as massive PDF documents –will be available in straightforward and searchable formats.

The City’s web site will allow anyone to track and find information on lobbyists and what they are lobbying for as well as which government officials they have lobbied.The City will out-perform the requirements of the Freedom of Information Act and publicly report delays and denials in providing access to public records.The City will also place on-line information about permitting, zoning,and business licenses, including status of applications and requests. And Chicagoans will be asked to participate in Open311, an easy and transparent means for all residents to submit and monitor service requests, such as potholes and broken street lights. Chicagoans will be invited to develop
their own “apps” to interpret and use City data in ways that most help the public.

What will be different?

100 Days: A searchable version of the City budget will be posted on-line, after a full review to ensure that its presentation is clear and easy to understand.

Year 1: Open311 and “Apps for Metro Chicago” will launch. Also a broad spectrum of new information will be made available to residents and business owners to enable them to track lobbying activity, as well as status of permits, licenses, and zoning change requests. Starting with the 2012budget, the budget document will be reformed, simplified, and tied to performance.

It should be an interesting first 100 days. The plan balanced good government, with transparency and accountability driven through technology, with an open innovation approach that embraces Open311 and a focus on open data.

Nick Clark Judd wrote up Mayor-elect Emanuel’s promises to open the #$%@ing government over at techPresident, observing that “Emanuel’s transition team also recommends consolidating city infrastructure — IT, vehicle fleets, et cetera — and collaborate with nonprofits and Cook County, the county that encompasses Chicago, to provide some services. This means the City of Chicago might stop providing some services, directing people to nonprofits or the county instead.”

Chicago 2011_Transition Plan(function() { var scribd = document.createElement(“script”); scribd.type = “text/javascript”; scribd.async = true; scribd.src = “http://www.scribd.com/javascripts/embed_code/inject.js&#8221;; var s = document.getElementsByTagName(“script”)[0]; s.parentNode.insertBefore(scribd, s); })();

Gov 2.0 gets applied in Oklahoma [#Gov20a]

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In the Gov 2.0a conference going on today and tomorrow in Oklahoma, the “a” stands for “applied,” as in implementing technology, processes and people strategy to make government work better. There should be some video going up later, along with pictures from Adriel Hampton and a blog post or three from from the attendees. Until that goes online, the tweetstream has told the best tale of what’s been happening at the conference. I used Storify to chronicle the story online.

http://storify.com/digiphile/gov20a-gov-20-goes-to-oklahoma.js[View the story “Gov20a: Gov 2.0 Goes to Oklahoma” on Storify]

Todd Park and Tim O’Reilly on collaboration and healthcare [VIDEO]

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What if open health data were to be harnessed to spur better healthcare decisions and catalyze the extension or creation of new businesses? That potential future exists now, in the present.

Todd Park, chief technology officer of the Department of Heath and Human Services, has been working to unlock innovation through open health data for over a year now. On many levels, the effort is the best story in federal open data. In the video below, he talks with my publisher, Tim O’Reilly, about collaboration and innovation in the healthcare system.

PHARM FRESH: Todd Park and Tim O’Reilly Discuss How Collaboration Leads To Healthcare Innovation from Zemoga on Vimeo.

The next big event in this space on June 9 at the NIH. If you’re interested in what’s next for open health data, track this event closely.

[Hat tip: PharmFresh]

WhiteHouse.gov puts data to use in its new federal property map.

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As I reported at the O’Reilly Radar, The White House used interactive mapping and open data illustrate excess federal property around the United States. Check out the White House excess property map to see what that means in practice. I’ve embedded a similar map from MapBox below.

Selling excess federal property will be challenging. In contrast, open source mapping tools are making storytelling with data easier – and cheaper.

Open Government Camp: Sunlight’s tools for transparency

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So this one time, at Transparency Camp…

I’m still thinking through all of the things I learned at the Sunlight Foundation’s annual unconference last weekend. My top level takeaway was the large number of international campers solidified that transparency has gone global. At an operational level, I thought that the Sunlight Foundation used the combination of Internet and mobile technology to organize better than any of the previous unconferences I’ve attended. They raised the bar for interactivity with a new mobile app, integrated displays and livestreaming.

Putting the tools together to bring off a big camp is a lot harder than listing them, but by sharing the tools for transparency that the organizers used, Scott Stadum did the open government community a mitzvah. While that mobile app required development time and expertise, the vast majority of these tools are free on the Web.

Here’s a quick rundown of the tools that were used during Transparency Camp 2011:

Great stuff.

Stadum did forget one tool, even as he used it: the Sunlight Foundation’s blog.

From where I sit, a well designed and maintained blog continues to be extremely useful as the hub for organizing, particularly in a Web application ecosystem that supports the kind of diversity in platforms listed above. Sunlight does a great job with that, and in using it as a platform to track news that matter, like open government data.

Thanks again to the organizers, sponsors, hosts and, most of all, the attendees of Transparency Camp, who taught me a lot about open government over the course of two days.