Category Archives: Senate

Daniel Weitzner is the new White House deputy CTO for Internet policy

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Image by Elon University via Flickr

There’s a new deputy chief technology officer in the White House Office of Science and Technology Policy: Danny Weitzner. He’ll be taking over the policy portfolio that Andrew McLaughlin held. The appointment appears to have been reported first by Julia Angwin in her story on a proposed bill for an online privacy bill of rights drafted by Senator John McCain (R-AZ) and Senator John Kerry (D-MA). Rick Weiss, director of communications at OSTP confirmed the appointment and said that they anticipate that Weitzner will start work “very soon.”

With the appointment, the OSTP staff has three deputy CTOs again working under federal CTO Aneesh Chopra: Chris Vein for innovation, Weitzner for Internet policy and Scott Deutchman for telecommunications policy.

Weitzner has a deep and interesting background when it comes to Internet policy. He was serving as associate administrator for policy at the United States Commerce Department’s National Telecommunications and Information Administration (NTIA), the principal adviser to the President on telecommunications and information policy. Prior to joining the Obama administration, Weitzner created the MIT CSAIL Decentralized Information Group and was used to be the policy director for the World Wide Web Consortium (W3C) before he joined . Here’s his bio from his time there:

Daniel Weitzner is Policy Director of the World Wide Web Consortium’s Technology and Society activities. As such, he is responsible for development of technology standards that enable the web to address social, legal, and public policy concerns such as privacy, free speech, security, protection of minors, authentication, intellectual property and identification. Weitzner holds an appointment as Principal Research Scientist at MIT’s Computer Science and Artificial Intelligence Laboratory, co-directs MIT’s Decentralized Information Group with Tim Berners-Lee, and teaches Internet public policy at MIT.

As one of the leading figures in the Internet public policy community, he was the first to advocate user control technologies such as content filtering and rating to protect children and avoid government censorship of the Intenet. These arguments played a critical role in the 1997 US Supreme Court case, Reno v. ACLU, awarding the highest free speech protections to the Internet. He successfully advocated for adoption of amendments to the Electronic Communications Privacy Act creating new privacy protections for online transactional information such as Web site access logs.

Before joining the W3C, Mr. Weitzner was co-founder and Deputy Director of the Center for Democracy and Technology, a leading Internet civil liberties organization in Washington, DC. He was also Deputy Policy Director of the Electronic Frontier Foundation. He serves on the Boards of Directors of the Center for Democracy and Technology, the Software Freedom Law Center, the Web Science Research Initiative. and the Internet Education Foundation.

His publications on technical and public policy aspects of the Internet have appeared in the Yale Law Review, Science magazine, Communications of the ACM, Computerworld, Wired Magazine, and The Whole Earth Review. He is also a commentator for NPR’s Marketplace Radio.

Mr. Weitzner has a degree in law from Buffalo Law School, and a B.A. in Philosophy from Swarthmore College.

As Angwin reported, Weitzner pushed for creation of the Commerce Department new privacy office while he was at NTIA. In his new role, he’s likely to be working closely with the FTC, Congress and a new privacy office at the Commerce that, according to Angwin, is likely to be run by Jules Polonetsky, currently head of the Future of Privacy Forum.

Weitzner’s appointment is good news for those who believe that ECPA reform matters and for advocates of free speech online. Given the recent role of the Internet as a platform for collective action, that support is worth acknowledging.

For those interested, Weitzner can be found on Twitter at @djweitzner. While he has not sent out a tweet since last November, his link to open government in the United Kingdom last July bodes well for his support for open data and Gov 2.0: “Proposed Government Data Transparency principles from UK gov’t via Shadbolt & Berners-Lee http://bit.ly/b1WyYs #opendata #gov20.”

 

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Congress faces challenges in identifying constituents using social media

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Citizens are becoming more influential through social networks and influencing their peers. Research from the The Pew Research Center’s Internet & American Life Project suggests that government 2.0 an important trend, with respect to our understanding of what it means to be a citizen and how our actions influence those of our fellow citizens. The role of the Internet as a platform for collective action is growing but the authorities that control the levers of power offline still matters immensely.

Today, Politico reported that social media isn’t so hot on the Hill. Or, as FierceGovernmentIT.com reported, “Congress is using social media to talk, not listen.” Both media outlets were reporting on survey results conducted by the Congressional Management Foundation on perceptions of citizen advocacy by Congressional staffers.

A better headline, however, might have been “Twitter isn’t so hot on the hill with lawmakers,” given myriad challenges around identifying constituents online, automated campaigns and what Representative Culberson (R-TX) described as a “lot of trolls on Twitter.” (It’s even worse on YouTube, Congressman.) The question posed at the end of the Politico article — “Are lawmakers putting too much time — or staff resources — into social media?” is followed with Pew stats on *Twitter* use and penetration, not Facebook.

The complaints from numerous anonymous Congressional staffers about the time it takes to maintain social media are likely honest and parallel the experiences of higher-paid contemporaries in private industry, academia, media, fashion and the nonprofit worlds. Managing multiple social media presences can, indeed, be a pain in the a–. And it takes resources, in terms of time, that may be scarcer than ever. That said, social media is now part of the lexicon of Congressional staff trusted with constituent communications. If a Representative or Senator is speaking anywhere in DC, there’s an increasingly good chance that snippets of it may tweeted, unusual pictures will be tagged on Facebook and that any gaffes will be up on YouTube later.

Doing more than trying to fit the 20th century model of broadcasting to these platform requires time, expertise and commitment, along with a thick skin. Opening up these new online channels for Congressional communications created challenges, to be sure, but then so did adding the telegraph, radio, television, fax machines, cellphones and email. It’s not hard to find past news reports of Senators resisting the addition of dial phones to the Hill.

Every new communications technology has had an impact on Congress. In 2011, Twitter, Facebook and YouTube do each come with new wrinkles. YouTube and Twitter can work in concert to share video and share it instantly with the world. At the same time, on the Hill, automated campaigns using social media have followed the path of email and faxes deluges. Carefully edited videos can trim key context from statements, or audio from broadcasts. The risks and rewards for the use of Web 2.0 that pertain to federal and state agencies also pertain to Congress.

Take, for instance, Facebook, which is generally tied to the real identities of citizens. Engaging with citizens carries with it identity and privacy issues for constituents. That’s the rub, and it won’t come out easily. Look at how San Francisco integrated city services with 311 and Facebook for an example of how government can mitigate and address some of those issues. The National Strategy for Trusted Identities in Cyberspace might address some of the challenges as well.

In the meantime, Congresional staffers and citizens alike can hope that new, improved architectures for participatory democracy online come along soon to upgrade the status quo in Washington.

Clay Johnson on key trends for Gov 2.0 and open government in 2011

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As dozens of freshmen Representatives move into their second week of work as legislators here in the District of Columbia, they’re going to come up against a key truth that White House officials have long since discovered since the heady … Continue reading →

A President and his BlackBerry

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President Barack Obama checks his BlackBerry en route to the Oval Office, Dec. 13, 2010. (Official White House Photo by Pete Souza)

President Barack Obama checks his BlackBerry en route to the Oval Office, Dec. 13, 2010. (Official White House Photo by Pete Souza)

White House photographer Pete Souza captured this striking nighttime silhouette of President Obama and his “ObamaBerry this week. Despite the connection this image implies, don’t expect to get a reply from questions directed to BHO44@whitehouse.gov answered any time soon. President Obama is less reachable than, say, Steve Jobs, as several people who have written to sjobs@apple.com have found. As Engadget reported earlier this year, after President Obama said that presidential BlackBerry ownership is no fun, he probably not exchanging email with more than a dozen other people on Earth.

If you’ll recall, Obama fought hard early on for the privilege of maintaining his prized BlackBerry, and while he eventually won out, we learned today that a grand total of ten individuals are authorized to ping it. Yeah, ten. Needless to say, he described that depressing fact as “no fun,” and even the folks that are cleared to make contact with it won’t send over anything juicy. Why? They know that messages sent to it “will probably be subject to the presidential records act,” so those lucky enough to have the digits are also smart enough to divert their ramblings to Texts From Last Night.

While President Obama tweeted once on the Red Cross acount, it’s also a safe bet that he’s not having any fun tweeting as @BarackObama either, nor that it will be replacing the Red Phone to Russia. That said, the vision of a more digitally connected president fits the moment in history, with nearly 30 % of Americans toting smartphones at the end of 2010, with 50% penetration estimated for 2011.

Despite the potential IT security risks for the president and other government workers that smartphones present, as Chris Soghioan pointed out last year at CNET,  that hasn’t stopped them from making their way into the hands of tens of thousands of Washingtonians in the District of Columbia. Last night, I watched and smiled as new hires at the local startup agency poked and prodded at their new BlackBerrys, getting comfortable with the functions of one what has become an important communication tools for their trade.

President Barack Obama answers questions about the economy from local families as, from left, Senior Advisor David Axelrod, Deputy Press Secretary Bill Burton, Director of Speechwriting Jon Favreau, and Trip Director Marvin Nicholson wait in a hallway of the Southhampton Recreation Association in Richmond, Va., Sept. 29, 2010. (Official White House Photo by Pete Souza)

President Barack Obama answers questions about the economy from local families as, from left, Senior Advisor David Axelrod, Deputy Press Secretary Bill Burton, Director of Speechwriting Jon Favreau, and Trip Director Marvin Nicholson wait in a hallway of the Southhampton Recreation Association in Richmond, Va., Sept. 29, 2010. (Official White House Photo by Pete Souza)

As I observed at O’Reilly Answers earlier this year, when it comes smartphone market share, the BlackBerry still rules Washington.

Instead of 2:1 ratio of BlackBerry to iPhone users, it’s more like 106 to 1. As a recent story in the Washington Post that explored whether iPhones will edge out BlackBerrys in Washington reported, there are currently 86 iPhone users at work amongst the aides, staff and officials in the House of Representatives, versus some 9,140 BlackBerry users. There are tens of thousands more spread among the other federal agencies.

That’s changing, albeit more slowly in official Washington than it is in the rest of the country. “This quarter saw Apple and Android drive record smartphone sales. Apple’s share of the smartphone market surpassed Research In Motion (RIM) in North America to put it second behind Android while Android volumes also grew rapidly making it the No. 2 operating system worldwide,” said  Carolina Milanesi, research vice president at Gartner.

Over the course of the past year, this correspondent has seen many more iPhones in evidence here in Washington, along with a surge of Android devices in the falll. As Politico reported earlier this month, a tech overhaul may allow both iPads, iPhones and BlackBerrys on to the floor of the Senate. This summer, Rep. Charles Djou made history when he tweeted that “The House Parliamentarian told me that I’m the first Member of Congress to ever use an iPad” during a floor speech.” There are reports that the iPad is popular with White House staff and in the Cabinet is using iPads. In the judicial branch of government, the competition is between iPad and the Kindle in the Supreme Court, with Justice Kagan leaning Kindle and Justice Scalia leaning iPad for reading their briefs.

One point of clarity exists with respect to Washington and smartphones: it’s generally not an “either/or” proposition in this city. Most of official Washington travels with both a work BlackBerry and another device for personal use, for any number of pragmatic records and security reasons.

It’s likely that a paperless Congress is still a few years away, but who knows: maybe the increase of smartphones will be a boon to get more Washingtonians shifting their thinking from “there’s a form for that” to “there’s an app for that” in 2011.

[Hat tip to Nancy Scola for the image and caption. This may have been one the most apt finds ever for at blog named “techPresident.”]

POPVOX tries to bring the voice of the people into Congress

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The explosion of social media use in the United States has been greeted with enthusiasm by digital evangelists who argue that online platforms will be an upgrade on the existing communications systems between citizens and Congress. After the 2008 and 2010 elections, it’s clear that while social media now plays a role, the voices of citizens aren’t necessarily being heard in Congress any more effectively. Where phone calls used to swamp Capitol Hill switchboards, now, email, tweets and Facebook comments can overwhelm Congressional staffers. That reality was articulated in a speech by Marci Harris at the Gov 2.0 Summit this year, embedded below:

Two months later, Harris’s new company, POPVOX*, has announced its public beta, aiming to “bridge the gap between the input the public wants to provide to Congress, and the information Members of Congress need to receive.”

“Constituent communications are overwhelming Congressional offices,” said POPVOX CEO Marci Harris in a prepared statement. Harris, who has worked as a Congressional staff member, understands this issue better than most. “Members of Congress really do want to hear what constituents have to say. Unfortunately, today’s communication tools dramatically increase the ability to generate messages going in to Congress without helping Congress handle the influx. The increasing emails, Tweets, Facebook comments, petitions, form letters, faxes, etc. are having the unintended effect of turning genuine citizen engagement into unintelligible noise.”

The approach that POPVOX takes to this information flood is to act as a platform for citizen-to-Congressional staff communication, identifying citizens as constituents to staffers, guiding visitors to pending legislation and publishing data-driven dashboards that show the organizations that are lining up on the issues. The customers for POPVOX are the advocacy organizations that want to get more awareness of their legislative lobbying and to partners with similar advocates.

“Many grassroots campaigns don’t take into account that Members of Congress have limited ability to respond to general expressions of outrage or support. They can introduce, co-sponsor, or vote yes or no on a bill. That’s about all they can realistically do,” said Harris in her statement. “By focusing the POPVOX platform on pending legislation and not general ‘issues,’ and making comments on POPVOX public, searchable and sortable by anyone, we are able to turn constituent voices into something that a legislator can actually use.”

According to POPVOX, the service has already been used during its pre-beta release by organizations that oppose H.R. 4646: Debt Free America Act or those that support H.R. 676: Expanded and Improved Medicare for All Act or by the Association of Flight Attendants to build support for H.R. 915: FAA Reauthorization Act of 2009. A number of bills up for consideration during the lame duck Congressional session this winter have also been receiving user comments, including H.R. 1751: American Dream Act and H.R. 3458: Internet Freedom Preservation Act of 2009.

POPVOX, a nonpartisan corporation, joins an increasingly hot space. TechCrunch covered Votizen in September, another startup which has received $1.5 million dollars to “make sure government representatives hear your voice.” Sound familiar?

As Jason Kincaid noted, “The startup sprung, in part, from the success of a Votizen-powered Twitter campaign earlier this year that was held in support of the Startup Visa. Thousands of people tweeted their support for the bill, and Votizen actually delivered their messages by hand to the appropriate people.” Another firm, Frogloop, coordinates social media campaigns in support of advocates’ issues. FireSide21 provides a suite of technology tools for constituent communications, including CRM, email marketing, telephone town halls and more.

The open question for POPVOX now will be whether their platform can reboot the relationship between citizens and legislators, and do so sustainably, effectively and profitably. Given the historic low ratings for Congress, there’s certainly plenty of room for improvement.

*DISCLAIMER: Tim O’Reilly, my publisher, provided angel funding for POPVOX. He calls it “a kind of Google Analytics service for politics, bringing visibility and actionable insight to both Congressional staffers and advocacy organizations.” My choice to cover the beta launch startup did not come as the result of his request nor that of Harris, who I met for a briefing on Capitol Hill earlier this year.

Eight lessons for social media and politics from Politico, Facebook and media

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Ten years ago, staffers thought Al Gore was weird for texting Tipper. Fast forward a decade to late 2010, when any politician who doesn’t use check email on a smartphone or monitor what the media and voters are saying on social media platforms risks being judged out of step. As the midterm elections loom large next month, a large majority of the United States House and Senate are on Facebook. A smaller majority uses Twitter, YouTube and Flickr. While the effectiveness of that usage varies from candidate to candidate, the question of whether social media is a fad is largely settled.

One of the great unanswered questions of this election with respect to social media will be whether fan or follower numbers have any predictive value with respect to elections. Another will be whether more interactive candidates are more successful. What remains is to decide which strategies and tactics will make the difference in winning elections.

Earlier tonight, a panel of experts from media, campaigns and academia came together at George Washington University for “Going Viral: How Campaigns are Using Social Media,” an event jointly sponsored by Politico and Facebook. The panel featured:

What was the high level take away? You can judge yourself: Video of the panel on political campaigns and social media is available at CSPAN and embedded below:

http://c.brightcove.com/services/viewer/federated_f9?isVid=1

Politico’s own Meredith Shiner reported that “social media still has much to prove.” As Shiner noted, Finn told the audience that “Despite the increased attention paid by the media to political Facebook and Twitter accounts, campaigns today still spend less than 5 percent of their media expenditures online.” Determining whether that spend is consistent across all campaigns would be useful. That said, part of the allure of social media is that it requires an investment in time and expertise, not classical media buys. Sarah Palin, Scott Brown and Barack Obama could use Twitter, Facebook and YouTube to achieve awareness of their messages without huge campaign war chests. For underfunded campaigns, using those tools isn’t a choice. It’s a necessity.

Drawing from those take aways, here are eight more lessons for social media and politics:

1) Politicians have to use social media themselves to realize its full potential. Most campaigns are on Facebook. As Facebook’s Adam Conner pointed out, however, what remains is for candidates to understand tech personally and use it. “When you put a communications manager or staffer in between 140 characters or a Facebook update,” he said, “it’s much less authentic.”

2) Social media is not going away. “It’s the place we all have to be,” said Smith. As citizens turn to the Internet for government data, information, e-services, not to mention news, media and government entities have to “fish where the fish are.”

3) Very few Congressional candidates are doing a good job with these tools. At least, that was Professor Matthew Hindman’s take at the event. Judging from the feeds of many candidates, there’s clearly a learning curve with respect to style, conventions and technical acumen. Posting press releases to Twitter or Facebook does not realize their potential. Neither does treating the platforms the same way. For instance, Finn said that “tweeting from Facebook” is one of her pet peeves. Connor had seen enough “double third person posting” by staff to find it annoying. Voters are likely no different.

4) Social media enables candidates to build the intensity of support. While tweets and updates may not sway independents in of themselves, building strong online communities of supporters can translate into electoral success.

5) Friend power is important. Online, people are increasingly finding news stories from one other on Facebook, Twitter or other social networks, as opposed to through a search engine. That makes creating content with high “shareability” key, whether it’s embeddable videos, polling widgets or tweetable campaign slogans.

6. Leaving negative comments online builds trust, up to a point. In order for voters to see a page is a place for debate, you need to leave as many negative comments up as possible, said de Vellis, with the exception of abusive or pornographic content, which should be moderated. “Leave as much up as much as you can stomach,” said Finn. If the site is a place for supporters, “they’ll jump in and support you.” Conner suggested setting a policy up ahead of time, which a campaign can use to tramp down bad publicity. He said that it’s even more imporatnt to internal staff to have discussions ahead of time to get universal understanding of that policy.

7. This is the year of mobile. Again. As Pew Internet researcher Susannah Fox powerfully articulated in her presentation on the power of mobile this fall, 82 percent of American adults have a cell phone. Six in 10 American adults go online wirelessly with a laptop or mobile device. “Mobile was the final front in the access revolution,” she said. “It has erased the digital divide. A mobile device is the Internet for many people. Access isn’t the point anymore. It’s what people are doing with the access that matters.” As important as social media may become to the future of campaigns, reaching voters using email, text messages and calls to their cellphones – good old “Web 1.0” – is still paramount, along with a ground game to get them to the polls.

8. Candidates who use social media personally are more likely to use it on campaigns and ultimately in governance, says Adam Conner.

Once in office, the challenges of using technology for open government are even greater. Just ask the staffers at the Obama Administration and federal agencies, where open government initiatives in beta are moving from plans to implementation.

Telling the story of social media and politics

Befitting the occasion, below are selected tweets and images from the event, curated using Storify:

http://storify.com/digiphile/going-viral-how-campaigns-are-using-social-media.js