White House deputy CTO for open government Beth Noveck returns to teaching

Beth Simone Noveck, director of the White House Open Government Initiative, and U.S. deputy chief technology officer, will return to academia as a professor of law at New York Law School on January 15th 2010.

Noveck is the author of “Wiki Government,” where she wrote about using social networking technology to connect people to policymakers.

People in the open government community began to thank her for her service today. “We’re lucky to have brilliant & dedicated leaders (& working moms!) like Beth Noveck serving our country. Thx, Beth & good luck!” tweeted Twitter’s Katie Stanton, a former colleague at the White House.

“Thanking Beth Noveck for 2 years of @OpenGov public service,” tweeted open government godfatherCarl Malamud. “Good luck on next gig, great job.”

More details will emerge on who will take on Noveck’s role at the White House in the coming weeks. For more on Noveck’s open government legacy, look back at her work on leveraging on the civic surplus, next steps for open government, the relaunch of the Federal Register and designing democracy with “ExpertNet,” a proposed a citizen consultation platform.

Also see coverage of Noveck’s resignation in NextGov, InformationWeek and FederalNewRadio.

UPDATEOn January 11, the John D. and Catherine T. MacArthur Foundation awarded Noveck a grant “to apply her expertise to developing a multi-year interdisciplinary research agenda to gauge the impact of digital networks on institutions,” including how society can use technology to strengthen democratic culture.

“The Foundation’s interest in public sector innovation as a potential longer term area for focused investment is testament to Beth’s success—through her research, writing, and public service—at putting the topic of 21st century democracy on the national agenda,” said Dean and President Richard A. Matasar. “We are delighted to have her back.”

According to the MacArthur Foundation, Noveck is now working with colleagues both inside and outside of government on the design for “IOPedia,” a platform for mashing up and visualizing public corporate accountability data and tracking the evolution of organizations.

“I am proud to have helped fulfill the president’s historic commitment to promoting an open and innovative government—one that uses openness and collaboration as core elements of governance and policy making,” Noveck said in a statemnt. “I look forward to working with students and the wider open government community to continue my research and advocacy to promote the adoption of public sector innovations.”

White House issues guidance on “technology neutral” IT acquisition

Victoria Espinel, the White House intellectual property enforcement coordinator, wrote a blog post providing guidance to federal agencies on making technology neutral IT procurement decisions.

Each year, the U.S. Government spends almost $80 billion dollars buying information technology (IT); the software, computer equipment and network devices that help the Government run efficiently. It is important that those purchases be fair, neutral and based on an objective assessment of relevant criteria. To ensure that the agencies and the public are aware of our policy, today U.S. Chief Information Officer Vivek Kundra, Administrator for Federal Procurement Policy Dan Gordon and I issued a statement to Senior Procurement Executives and Chief Information Officers reminding them to select IT based on appropriate criteria while analyzing available alternatives including proprietary, open source and mixed source technologies.

Aliya Sernstein, over at NextGov, extracted an interested headline from the guidance: “Kundra encourages open source.” Getting to that conclusion from the memo in question, embedded below, might be a stretch, though it is notable that a document signed by the United States chief information officer specifically said that agencies should “analyze alternatives” that include open source.

One key phrase in the memo gives a bit more insight here, in terms of the acquisition process: should “selecting suitable IT on a case-by-case basis to meet the particular operational needs of the agency by considering factors such as performance, cost, security, interoperability, ability to share or re-use, and availability of quality support.”

Open source software has both competitive advantages and disadvantages in those areas.

Here’s the memo from CIO.gov:

Technology Neutrality http://d1.scribdassets.com/ScribdViewer.swf

Possibly related: “Google wins: Interior forbidden to award noncompetitive contract to Microsoft” [Federal Computer Week]

And no, this isn’t the only outlet to wonder about that link: read Nancy Scola over at techPresident on the White House reminder to be technology neutral:

(So why the memo, and why today? It’s not entirely clear yet, but a smart source points out a related news item in the space: yesterday Google won a preliminary injunction in a case where it had argued that the U.S. Department of the Interior had inappropriately geared a nearly $60 million contract for cloud-based email and collaboration software tools to fit only Microsoft’s proprietary products. Again, though, we’re indulging in a bit of speculation here, and it’s worth pointing out that Google’s revelant products aren’t themselves open-source.)

By the way, if you’d like to stay instantly up on such developments, you might try following Kundra’s new Twitter feed. He’s only tweeted three times thus far, but once was an indeed a pointer to this memo. “Open source vs proprietary?,” he posted. Follow @VivekKundra here.

Extended thoughts on Twitter and the White House from the first @PressSec

Today, news that White House press secretary Robert Gibbs will be leaving to become an outside political adviser to the president and his re-election campaign. In the White House press briefing today, Gibbs reflected upon several ways that his role has changed as the speed of reporting has increased, particularly in the context of Twitter. Gibbs was the first White House press secretary to tweet, at @PressSec.

The two questions Gibbs answered today for #1Q centered on exactly the question: what’s next for Gibbs – and for his @PressSec account?

“None of these tools were developed for me,” said Gibbs. “They were developed for you.”

He implied that @PressSec will continue, though it’s not immediately clear whether he’ll transition the account. For more on his thinking on social networking, relevant excerpts from the transcript from the briefing follow.

Q: Thank you. Having been at this for two years, can you talk to us a bit about the value of the daily briefing? Do you think it’s helpful to the general public? Is it helpful to reporters? Is it helpful to the White House? Would you make any changes? Would you take it off camera? Do you like it being on camera?

MR. GIBBS: Look, we’ve experimented with a couple different things like — I do think there’s a great utility in doing some off-camera gaggles. We probably, truth be told, haven’t done enough of those. I think there’s an ability to talk about things slightly differently without all these fancy lights.

I think it’s important, though, as I said — I alluded to earlier, it’s important to, as a government, to come out here and talk about and answer the — talk about the policies and decisions that are being made and to answer the questions surrounding those.

Like I said, there are days in which — my guess is it will happen again this week — where you pick up that newspaper or you turn on your computer at 4:30 a.m. in the morning while your coffee is still brewing and you groan and, oh, God, what — you know, great, this is going — and then you get on your BlackBerry.

But I think there’s a usefulness to that. I think there’s a reason that this has been an enduring quality. I do think there is — look, I think there has to be — I think there should continue to be experimentation, again, with gaggles. We’ve tried more stuff on social networking that I think will continue long past my existence inside this building because that, too, is important.

You now have the ability to — look, I got on something like Twitter largely from watching you guys tweet while the President was standing right here. And it’s a fascinating concept. All this stuff moves much faster. I think that will endure. And I think the briefing will endure. And I think what gets added to and what complements the briefing in terms of breaking down any walls that exist between the people and their government will only accelerate.

Gibbs then took a question on his use of social media platforms, which, as the questioner pointed out, he used to call “the Twitter” and YouTube. Gibbs said that was “a joke.” Take a look at WhiteHouse.gov/1Q for an archive of his use of the two platforms.

Q: The use of these kind of platforms, to what degree can you gauge its effectiveness in terms of sort of bypassing us, who are filters —

MR. GIBBS: Well, here’s I think a great misnomer, because I think it’s important — social networking and the use of those type of tools I think — I don’t look at it as, boy, I can now talk to people and you guys — I’m going to go around you. I’ve neversaid that. Because, quite frankly, I subscribe to what you write; youguys subscribe to what I write. And I think what’s unique is we’ve done recently — and I’ve greatly enjoyed them, though I realize that — and I know you all agree — that very few of my answers conform to 140 characters. But I think it’s interesting that you can have a dialogue with people who are going about their daily lives, who have questions for the administration about what it’s doing, and you guys have written off of that.

And I think that’s — I just don’t think people should look at the increased transparency in their government, a greater explanation of the decisions that we’re making, as an effort to move around and go around you guys.

Food for thought. Hat tip to Nancy Scola at techPresident, who offers additional analysis. If you’re at all interested in what happens next to @PressSec, or how the new media aspects of today’s transition were handled, Scola’s post on the 112th Congress’ great Twitter handover is an absolute must-read.

If you missed the first two rounds of Gibbs taking extended questions from the public over Twitter, they’re captured here, along with analysis of what transparency really means in this context.

Christmas Eve Twitter Q&A with @WhiteHouse @PressSec features plenty of holiday cheer

http://storify.com/digiphile/second-twitter-qa-with-the-white-house-press-secre.js

#1Q grows to many: The @WhiteHouse @PressSec takes questions live on Twitter, makes @AP news

http://storify.com/digiphile/live-twitter-qa-with-the-us-press-secretary.js

White House hosts online webchat on anniversary of Open Government Directive

Tomorrow, December 8, is the one year anniversary of the White House Open Government Directive, which which required federal agencies to take steps to achieve key milestones in transparency, participation, and collaboration. At 2:00 PM EST, the first United States chief technology officer, Aneesh Chopra, will join OMB chief information officer Vivek Kundra and Cass Sunstein, administrator of the Office of Information and Regulatory Affairs, in a live web chat at WhiteHouse.gov/live. Video of the webcast is embedded below:

The @OpenGov account and White House solicited questions through an online form tool at WhiteHouse.gov and through the White House Facebook page. The chat itself will be hosted using the White House Live Facebook app and streamed live online through WhiteHouse.gov/live or, presumably, the White House iPhone app. Watch for whether any three of the White House officials answer questions on Wikileaks and open government. (UPDATE: They didn’t.) President Obama’s press conference on a tax deal with the GOP superseded the original chat on Tuesday, which the @WhiteHouseOSTP account confirmed.

I’ll be liveblogging the chat here using CoverItLive, embedded below:

White House Open Government Live Chat

The Sunlight Foundation released the following statement on the one year anniversary of the open government directive:

“In its first year, the Open Government Directive made government transparency a priority and encouraged federal agencies to put important information online. While more government information is now available online, the Directive’s limitations have also become clearer. Simply put, the president’s commitment to transparency is not yet living up to its full potential. The Open Government Directive is a great starting point, but the hard work that is needed to create a truly open government is still ahead of us.

“Agencies such as the Department of Labor, Health and Human Services and NASA have led the way in releasing data, and the working groups created among key staff have brought about real cultural change within agencies. But all of these initiatives need a steady hand and a clear commitment from the White House to mature into permanent, reliable, effective policies that result in meaningful data online.

“More concentrated work is needed to move beyond the easy wins. The administration has to give stronger direction and urge the agencies to move forward if the promise of an open government is to be realized.”

Sunlight’s recommendations for a more open government are available online at http://sunlightfoundation.com/policy/documents/agenda/.

John Wonderlich of the Sunlight Foundation is also liveblogging.

For more context on White House open government innovation, review the following pieces:

The open government community will likely be discussing the chat on Twitter.  Embedded below is a curated list of open government accounts:

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Sunstein: Plain writing should be seen as an essential part of open government

For government to be more open, the language it uses must be understandable to all citizens. For those who cover government technology, or the many who tried to interpret the healthcare or financial regulatory reform legislation posted online over the past year, the issue is familiar. Government documents, written by lawyers or functionaries, is all too often dense and extremely difficult to understand for regular citizens.

With the passage of the Plain Writing Act of 2010 and a stroke of President Obama’s pen on October 13, 2010, there’s a new reason to hope that the business of government will be more understandable to all.

As a report on the Plain Language Act by Joel Siegel at ABC News reminded citizens, however, this law follows decades of similar efforts that haven’t achieved that desired outcome.

The movement to bring clarity to complex government documents began decades ago, when a Bureau of Land Management employee named John O’Hayre wrote a book after World War II called “Gobbledygook Has Gotta Go.”

In the 1970s, President Richard Nixon ordered that the “Federal Register” be written in “layman’s terms.”

The Clinton administration even issued monthly “No Gobbledygook Awards” to agencies that ditched the bureaucratese. Vice President Al Gore, who oversaw the effort, called plain language a civil right, and said it promoted trust in government. The effort gave birth to a government Web site that still operates, www.plainlanguage.gov.

There are reasons to be hopeful. For one, the Federal Register was relaunched this year, in a “historic milestone in making government more open.” “Federal Register 2.0” itself only came about after an effort that deputy White House CTO Beth Noveck observed is “collaborative government at its best. The new beta of the FederalRegister.gov continues to evolve.

This week, Cass Sunstein, administrator of the Office of Information and Regulatory Affairs, issued a memorandum that provided further guidance.

Plain writing is concise, simple, meaningful, and well-organized. It avoids jargon, redundancy, ambiguity, and obscurity. It does not contain unnecessary complexity.

Plain writing should be seen as an essential part of open government. In his January 21, 2009 Memorandum on Transparency and Open Government, President Obama made a commitment to establish “a system of transparency, public participation, and collaboration.” Transparency, public participation, and collaboration cannot easily occur without plain writing. Clear and simple communication can eliminate significant barriers to public participation in important programs for benefits and services. Avoiding ambiguity and unnecessary complexity can increase compliance simply because people understand better what they are supposed to do. Plain writing is no mere formal requirement; it can be essential to the successful achievement of legislative or administrative goals, and it promotes the rule of law.

Preliminary Guidance for the Plain Writing Act of 2010 http://d1.scribdassets.com/ScribdViewer.swf?document_id=43925019&access_key=key-qoahr7f12t2p29pj3uk&page=1&viewMode=list

Among other things, the memorandum provides initial guidance to federal agencies on where to start with plain language, including making government officials accountable for implementing plain language and resources for advice. Key documents are also designated as necessary, each of which includes processes citizens need to understand:

“those that are necessary for obtaining any Federal Government benefit or service, or filing taxes; those that provide information about any Federal Government benefit or service; or those that explain to the public how to comply with a requirement that the Federal Government administers or enforces.”

If you can’t understand how to do something, good luck accomplishing the task. The same is true of benefits or legal requirements. To date, there are few aspects of regulations as clear as a red light or Stop sign. If the requirements of this law are carried out in good faith, perhaps more Americans will see more of them.

Adding social context to low public transparency ratings for federal government

What does open government need to break through the awareness barrier? A new study of federal government transparency efforts released by NextGov and ForeSeeResults gave all entities in the survey low marks in court of public opinion. Here’s the executive summary:

“Nearly two years after a memorandum to the federal government calling for ambitious and sweeping open government initiatives, many are wondering if the goals of openness, democratic participation, and collaboration have taken root and, if so, how successful the efforts have been.

ForeSee Results, in partnership with Nextgov, designed a comprehensive survey to assess how citizens grade four government entities (the government overall, the White House, Congress, and federal agencies and departments) in terms of Open Government Initiative (OGI) principles like transparency and trust. The goals of the research were:

• To get a baseline, quantifiable measurement of citizen trust and perceptions of transparency against which future measurements can be benchmarked

• To compare key citizen-facing government entities

There were four key findings in the study:

  1. All measured entities received low scores when it comes to transparency, citizen satisfaction, and trust.
  2. The White House received the highest score as the most transparent of the four measured entities.
  3. There is a clear and proven relationship between transparency, satisfaction and trust.
  4. Congress has the lowest score of any of the four entities.

To get a sense of what the online community thought about the study, I fired up Twitter and collected the feedback I received after asking a few questions using Storify, a social media curation tool.

http://storify.com/digiphile/public-transparency-ratings-for-the-federal-govern.js

Reflections from Manor Govfresh: Voices of Open Government and Gov 2.0

If you’re looking for the faces of government 2.0, look no further. The video above, released today by Manor New Tech High‘s “Digital Dojo,” features more than a dozen voices (including this correspondent) talking about what Manor.Govfresh meant to them and what open government means to the country.

“I am very excited to be at Manor Govfresh because it’s the first time I’ve ever been to a conference that doesn’t just talk about change but actually does it,” said White House deputy CTO for open government Beth Noveck. “What’s exciting about Manor Govfresh is that it’s brought together so many people who are interested in municipal innovation and using technology to actually make a difference in local communities here in Manor, Texas, in Deleon, Texas, and across America, to actually make government work better.”

When you watch the video, of course, you’ll hear many more voices than Noveck’s, which is of course the point. The movement towards open government at the local level puts the growth of government 2.0 in context. As Stacy Viselli said this morning in a comment on Radar, “Communities and neighborhoods have been moving their organizations online for a while now and are looking for ways to do more. It creates an optimum environment for collaborative projects that include local governments, business, civic associations, nonprofits, and community foundations. Sometimes it’s not about the data so much as it is about providing a platform that empowers communities do what they are already doing–better.”

For more on how local governments are using technology to deliver smarter government, read about how Gov 2.0 is growing locally. And for more on Manor Govfresh, read about harnessing the civic surplus for open government.