Earlier this spring, Tim O’Reilly gave a talk about how Web 2.0 relates to Gov 2.0 to an ESRI conference. He explores how the idea of the Internet as an operating system and the role of data in future of society.
http://video.esri.com/embed/236/000000/width/600
O’Reilly ended with an encouragement to the conference of mapping professionals and developers there and at large: “We really need to focus on what matters.”
Today, the citizens of Utah have one of the best state government websites online – or at least the newest and easily one of the most beautiful. Whether they notice the change or not, Utah.gov relaunched with a major redesign this morning.
The new site is organized around search, with a big search field front and center. Search now indexes agency information, office hours, interactive maps, and related forms. Utah.gov also uses personalization by location and integration of new media from state officials and agencies. And, in a nod to the Web 2.0 world, Utah.gov will show “what’s trending” as more citizens uses the site. Visitors can already see the most popular searches.
“We are thrilled to announce the re-design of Utah.Gov. Utahns are tech savvy and they expect their government to be the same,” said Utah Governor Gary Herbert in a prepared statement. “Economic development in the State has been a top priority and the new design focuses on utilizing the most innovative technology to better serve Utah citizens and business 24/7.”
For a quick introduction to the new Utah.gov, check out this introductory video:
UTG2011 from Utah Interactive on Vimeo.
“Utah’s new site introduces a new dimension in government web design,” tweeted state CIO David Fletcher a few hours before launch. He gave the new Utah.gov a warm reception over at his personal blog:
It’s been two years since the state of Utah did a major upgrade to its website and a lot has changed during that time. The internet continues to represent an enormous opportunity for state government. In just five short years, the number of visitors to the Utah.gov domain has doubled, reaching 1.4 million unique visitors in March 2011. The new site has been developed, based on extensive research, to address the most important needs of Utah citizens. It takes into account changes that have occurred in Utah society and with technology. We appreciate the fact that Utah.gov has come to represent a trusted source for all kinds of information.
Two years ago, social media services, such as Twitter and Facebook, were still new to many Utahns, so we provided aggregation services where citizens could discover new agency Twitter feeds and begin to interact. The new site, integrates collaborative features into more aspects of the site so you will find information from Twitter and Facebook, and videos from YouTube integrated into many of the pages of Utah.gov. We continue to use the internet to open up government and make it more accessible through services like Open.Utah.gov. There’s also lots of data available in a variety of formats at Data.Utah.gov. Of course, we try to be as open as possible while still maintaining the privacy of our individual citizens.Still, the most important features on Utah.gov are the numerous services that save time and money for citizens, while bringing tremendous efficiencies to state government as well as the vast libraries of information on topics as varied as healthcare, transportation, caregivers, business creation, and hunting. In 2010, Utah citizens engaged the domain for over 25.1 million interactive transactions, saving hundreds of millions of dollars in the process.
Utah.gov was recognized as the best community resource in Utah in 2008 and has won many awards over the years. Looks like they’ll be in the running for more soon.
UPDATE: There are plenty of other folks commenting on the new Utah.gov. Luke Fretwell shared his review of the new Utah.gov here at Govfresh.
At Govloop, Andy Krzmarzick writes that Utah’s stunning web revitalization effort sets “a new bar not just for government web design, but for any location on the web.”
Reno.gov webmaster Kristy Fifelski’s video review for GovGirl.com includes a few concerns regarding YouTube and collecting user-submitted content:
Abhi Nemani called Utah.gov a beautiful new government website over at Code for America, focusing in on the importance of search:
A citizen coming to Utah.gov isn’t given a sprawling tree of links they have to cut their way through. It’s just a search box. It’s just that simple. As the state government put in its release, “search is unmistakable.” In Britain, some innovators within the government have too been experimenting with the interfaces for government websites; they too determined this search-centric model is ideal. Understandably so, I’d say, because it aligns with the motivations a user has in visiting a government website: namely, you have a question. You’re wondering what time that office is open till or where that other one is; which form do you need to fill out and how do you submit it. Government is just as much an information resource as a service provider. Smart web design, like we see on Utah.gov, helps it do both.
Bottom line: When it put search front and center, Utah.gov’s redesign reflected how citizens navigate online.
At At the eG8, 20th century ideas clashed with the 21st century economy. The inaugural eG8 forum, held in Paris before the G-8 summit of global leaders, showed that online innovation and freedom of expression still need strong defenders. As Nancy Scola reported at techPresident, at the at the eG8, civil society groups restaked their claim to the ‘Net.
I talked with Walter Schwabe of FusedLogic.tv about the eG8 in this week’s episode of Gov 2.0 TV, along with the news of cuts to U.S. federal open government websites. Federal CIO Vivek Kundra will shutter FedSpace and keep Data.gov up.
Two weeks ago, Gov 2.0 TV launched to cover what’s happening in open government. Today, we’ll be talking about some of the biggest stories of the past week. Tune in to FusedLogic.tv/live to catch today’s show.
http://bitcast-b.bitgravity.com/player/6/functions.js //
Here’s a quick rundown of a few stories we’ll be talking about:
Catalyzing innovation and adding more transparency to government through the release of open data is an issue that should rise about partisan politics. At least, that was the message that Nigel Shadbolt, an advisor to the United Kingdom, delivered at a conference in Bilbao, Spain yesterday.
Opendata : les leçons à tirer de data.gov.uk, par Nigel Shadbolt from RSLNmag on Vimeo.
Shadbolt’s presentation on how they did data.gov.uk, the British open government data website will offer some fuel to the arguments of advocates in other countries or states working to justify standing up similar repositories – or defend one that are already online. In his presentation, below, Shadbolt offers up a range of arguments, including more accountability, citizen engagement, improvement to public services, government efficiency, benefits to economic and social value, and that “government as a platform” idea that continues to maintain traction around the globe.
It was only last month, after all, that the United States Congress weighed deep cuts to funding for federal open government data platforms, with the final budget slashing the White House Office of Management and Budget’s e-government fund by some 75%. As data.gov relaunches as a cloud-based platform, the arguments for open data that Shadbolt advances will need to be born out with favorable outcomes in at least a few areas over the coming year to shore up bipartisan its continued operations. The brightest hope for those outcomes is likely to come from health.data.gov, a subdomain of the main open government data repository, where the U.S. Department of Health and Services has been working to making health data as weather data.
For more on the United Kingdom’s open government initiative and the open data movement, watch Shadbolt’s talk from February 2011 of this year, embedded below:
[Hat tip to the Australia E-Government Research Center]
There’s a new version of data.gov going online. For those keeping track, Data.gov is the open data website that the United States federal government launched two years ago. The most recent iteration integrates the services of Socrata, a Seattle-based startup that has quietly been helping cities and states around the country to get their data online. For more on the new version of Data.gov, check out explore.data.gov or watch Socrata’s introductory video about the changes.
One caveat: It was only a few weeks ago that Congress cut funding to open government data platforms by 75% – which includes data.gov. Federal CIO Vivek Kundra has not made any public statements about how the remaining $8 million dollars of the Office of Management and Budget’s e-government funds will be allocated, but given the ongoing revamp of data.gov, the smart money, so to speak, looks to be that the premier federal open government website will not only stay online but gain more functionality.
For a more personal look, here’s a video interview I recorded with Allen Vander Wallie, a program manager for Data.gov at the U.S. General Services Administration, where he talks about the potential for open data.
Today, New York City released its strategy to use technology to improve productivity, save money, attract startups and upgrade the services it provides to citizens. That’s a tall order, but then New Yorkers have rarely been know to think small or dream moderately.
“We want New York City to be the nation’s premier digital city – in how local government interacts with New Yorkers, in how New Yorkers have access to and capitalize on new technologies, and in how our tech and digital media sectors evolve, grow businesses and create jobs,” Mayor Michael Bloomberg said in a statement. His office released an official statement digital roadmap at MikeBloomberg.com. “NYC’s #digitalroadmap has 4 goals: access, open government, citizen engagement & expanding NYC’s digital job growth,” tweeted Bloomberg after the announcement.
Nick Judd secured an advance copy of NYC’s road map to the digital city over at techPresident, which I’ve embedded below, and has this analysis of some of the important bytes.
There are no explicit plans in the report for increasing the number of available datasets — such as more detailed city budget data — but do include an “apps wishlist” to streamline the process of requesting more data.
Implementing the recommendations in the report will in large part be the responsibility of city Department of Information Technology and Telecommunications Commissioner Carole Post, who is already in the process of pushing internally for updated city IT.
Archived video of today’s announcement by Mayor Bloomberg and NYC chief digital officer Rachel Sterne (which was, appropriately, livestreamed online) is embedded below.
While some media outlets will focus on NYC embracing Twitter, Facebook and Foursquare as digital partners, a notable aspect of today’s news that may fly under the radar may be that NYC.gov will be adding APIs for Open311, its open data mine and other Web efforts. Those are the open government pillars that will support New York City’s effort to architect a city as a platform. For more on how New York City is citizensourcing smarter government, head on over to Radar.
Social media will play a role in the months ahead. When Adam Sharp, Twitter’s government guy, tweeted out the Wall Street Journal above, he highlighted a feature that melds social media with old school mobile technology: the use of “Fast Follow,” a function that goes back to Twitter’s earliest days.
“New Yorkers who want to follow @nycgov by SMS can text “follow nycgov” to 40404. No @Twitter acct or computer needed,” tweeted Sharp.
That means that every resident with a phone call can receive updates from the city’s official account. It will be interesting to see if city government advertises that to its residents over the coming months, particularly in areas where Internet penetration rates are lower.
Anil Dash, native New Yorker, blogger and entrepreneur, highlighted something important in the plan that transcended any particular initiative, technology or policy: it captures New York City government thinking about the Web as a public space.
It’s an extraordinary document, and as someone who loves the web, civic engagement, public infrastructure and New York City, it feels like a momentous accomplishment, even though it marks the beginning of a years-long process, not just the end of a months-long one.
But the single biggest lesson I got from the 65-page, 11.8mb PDF is a simple one: The greatest city in the world can take shared public spaces online as seriously as it takes its public spaces in the physical world.
As you’d expect, there’s a press release about the Digital Road Map, but more reassuringly, the document demonstrates the idea of the web as public space throughout, making the idea explicit on page 43:
Maintaining digital ‘public spaces’ such as nyc.gov or 311 Online is equally important as maintaining physical public spaces like Prospect Park or the New York Public Library. Both digital and physical should be welcoming, accessible, cared for, and easy to navigate. Both must provide value to New Yorkers. And for both, regular stewardship and improvements are a necessity.
New York City’s road map for a digital city plan is embedded below. You also can download the digital city roadmap as a PDF.
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UPDATE: There are some concerns about what happens next out there in the community. New York City resident and director of the CUNY Mapping Service at the Graduate Center of the City University of New York (CUNY) Steven Romalewski also listened in on the announcement and blogged his concerns about ‘open data fatigue“:
I always worry when I see the city touting its technology efforts without also including local Community Boards, neighborhood groups, business advocates, urban planners, other elected officials, etc. who rely on access to public data so they can hold government accountable and do their jobs better. In my view, these groups need the data moreso than app developers. That is why open data efforts and policies are so important.
But the city seems more focused on apps than on community. I understand the economic development appeal of fostering startups. But the open data movement long predated apps. I highlighted this in my post last year (see the “Misplaced Priorities” section).
Apps are great (I use them constantly, and I’ve even developed one myself). And kudos to the city and its agencies for responding to app developers and making data more open so the developers can do great things with the data (things even the city might not do).
I just hope the latest announcements by the city will result in more real and lasting efforts to make data easier to access than the latest check-in craze. The Mayor already expressed some hesitation to making data accessible when a reporter asked him about CrashStat. CrashStat is a great example of my point — it wasn’t created to be an “app” per se; it’s an effort by a local nonprofit group to use public data to educate the public and hold government agencies more accountable about traffic injuries and fatalities. But the Mayor said he didn’t even know what CrashStat was, while making excuses about not making data available if it’s not in electronic format, or needs to be vetted, or is “sensitive”. Blah blah blah – we’ve heard all that before and it undermines my confidence in the city’s pronouncements that more data will really be made open.
The news that Cook County took the model open government directive drafted earlier this year into account in making their own open government policy was a real validation of the hard work of everyone involved at CityCamp Colorado and thereafter.
Belated congratulations to all involved. Like Nick Clark Judd, I think Cook County was the first municipality to adopt the framework.
Last night, it struck me that there’s quite a bit in common with the open government recommendations that councilman-at-large Bill Green recently advanced in Philadelphia.
It will be interesting to see if the model open government directive is adopted by newly elected South Orange Village mayor Alex Torpey, a new media consultant who ran on an open government and technology platform. Chicago mayor-elect Rahm Emanuel, by way of contrast, appears to have drafted an open government transition plan without any such directive, although it does include key principles of open data and transparency.
If anyone hears of other cities adopting the model local open government framework, please do share.
The 21st century metropolis can be a platform for citizens, government and business to build upon. The vision of New York City as a data platform has been getting some traction of late as the Big Apple’s first chief digital officer, Rachel Sterne, makes the rounds on the conference circuit. In the video below, Sterne gives a talk the recent PSFK Conference where she highlights various digital initiatives that NYC has rolled out.
PSFK CONFERENCE NYC 2011: Rachel Sterne from Piers Fawkes on Vimeo.
During her talk, Sterne talks about “The Daily Pothole,” how NYC is tumbling, QR code technology on building permits, a NYC 311 app and using Twitter, amongst other themes.
For more on how New York City is citizensourcing smarter government, head on over to Radar.
[Hat tip: PSFK]
Mayor-elect Rahm Emanuel released his final 2011 transition plan for Chicago today. Emanuel encouraged his followers on Twitter to visit Chicago2011.org to read a copy of the report (embedded below or downloadable as a PDF) and “share your thoughts” on it.
Of note to open government advocates: Page 14
5. Set high standards for open, participatory government to involve all Chicagoans
Why do this? Without access toinformation, Chicagoans cannoteffectively find services, build businesses, or understand how well City government is performing and hold it accountable for results. How will we do this? The City will pos ton-line and in easy-to-use formats the information that Chicagoans need most. For example, complete budget documents – currently only retrievable as massive PDF documents –will be available in straightforward and searchable formats.The City’s web site will allow anyone to track and find information on lobbyists and what they are lobbying for as well as which government officials they have lobbied.The City will out-perform the requirements of the Freedom of Information Act and publicly report delays and denials in providing access to public records.The City will also place on-line information about permitting, zoning,and business licenses, including status of applications and requests. And Chicagoans will be asked to participate in Open311, an easy and transparent means for all residents to submit and monitor service requests, such as potholes and broken street lights. Chicagoans will be invited to develop
their own “apps” to interpret and use City data in ways that most help the public.What will be different?
100 Days: A searchable version of the City budget will be posted on-line, after a full review to ensure that its presentation is clear and easy to understand.
Year 1: Open311 and “Apps for Metro Chicago” will launch. Also a broad spectrum of new information will be made available to residents and business owners to enable them to track lobbying activity, as well as status of permits, licenses, and zoning change requests. Starting with the 2012budget, the budget document will be reformed, simplified, and tied to performance.
It should be an interesting first 100 days. The plan balanced good government, with transparency and accountability driven through technology, with an open innovation approach that embraces Open311 and a focus on open data.
Nick Clark Judd wrote up Mayor-elect Emanuel’s promises to open the #$%@ing government over at techPresident, observing that “Emanuel’s transition team also recommends consolidating city infrastructure — IT, vehicle fleets, et cetera — and collaborate with nonprofits and Cook County, the county that encompasses Chicago, to provide some services. This means the City of Chicago might stop providing some services, directing people to nonprofits or the county instead.”
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E Pluribus Unum 