Monthly Archives: March 2011

Question Time 2.0: GOP Leader on Quora, Rep. John Garamendi on Reddit

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Last month, Matt Lira, a member of House GOP Leader Eric Cantor’s staff, asked how the United States Congress should use social media to enhance the legislative process on Quora, the hot question and answer website of the moment. To date, he’s received 19 answers, many quite substantive.

Today, Representative John Garamendi (D-CA) asked the Reddit community for “as many questions as he could get through” when he returned to the page at 8 PM tonight.

My name is John Garamendi, and I am a Member of Congress representing the 10th Congressional District in Northern California. Ask Me Anything. I will be back at 8 PM EST/5 PM PST today (Wednesday, March 2) to answer as many questions as I can get through.

I previously served as California Lieutenant Governor, California Insurance Commissioner, Deputy Secretary of the U.S. Interior Department under President Clinton, a state legislator, and a Returned Peace Corps Volunteer.

Garameni offered his House.gov website, YouTube channel and @RepGaramendi Twitter handle and Facebook page for Redditors to find him. When a member of the community expressed skepticism that it was “really him,” he tweeted that “Today I will join @reddit at 8PM EST for an #AMA Ask Me Anything. Thread will appear here: http://www.reddit.com/r/IAmA.”

As of 6:40 PM EST, there were more than 1400 comments on the thread, with many substantive questions voted to the top. The online public will see how frank he’s willing to be in that context.

Whether this is a success or not, it’s good to see representatives exploring new platforms for participatory democracy. They may be far from perfect but the moderation mechanisms on Reddit and Quora, along with their associated communities, hint at the ways that the next generation of e-democracy platforms will evolve. Tune in at 8 PM EST to see if Representative Garamendi takes the top questions on the forum.

UPDATE: The Congressman did, in fact, log in to Reddit and answered questions for nearly an hour. Here’s the the top-voted question, by “anexanhume”:

John,
I am curious as to whether or not you believe that it is possible to be a politician that reaches any major political office (say for instance, state legislator or large city mayor as the least important office) without owing either a person, political organization or corporation some sort of favor for reaching your office. Moreover, is it ever actually possible to vote on your principles consistently without the fear of losing reelection or angering someone who helped you get where you are?

Representative Garamendi answered:

Thank you for the question. It’s a good one. I believe I vote consistently with my principles. Obviously there are some political interests who align with me more than others, and that will be somewhat reflected in whom they choose to support. And like everyone, there are personal opinions about individuals that I sometimes keep to myself for the sake of congeniality and relationships.

So the answer to your question is I honestly don’t think I “owe” any group my allegiance. I’ve been in public policy enough that I doubt there’s a single group left in America that has given me a 100% report card every year I’ve been in office.
Ultimately, public policy is about choices and compromise. When I’m on the House floor, after all the debate is done, after all the deals have been struck, I’m left with a choice: Yes or No. This means I’ve voted for bills that had elements I didn’t like (I was disappointed the public option wasn’t in the Patient’s Bill of Rights for example) and voted against bills that had some good policy (I voted against tax cuts for millionaires and billionaires even though the bill contained an important extension of assistance for people looking for work). It’s clichéd at this point, but we shouldn’t let the perfect be the enemy of the good.

He answered two anonymous questions as well: Do you think a representative is elected to execute his own moral compass? Do you think a representative is elected to reflect the opinion of the constituency?

Good questions without an easy answer, but I’ll try. I fight tirelessly for the people of the 10th Congressional District, and luckily, priorities like transportation investments, job creation, Delta protection, health care access, fighting for veterans, ending the war in Afghanistan, and equal rights are both popular in the district and at the core of my policy goals.

My constituents have chosen me to be their voice in Washington, and that literally means making hundreds of decisions every week. I don’t expect anyone to agree with every decision, and there are times when I have access to more information than the public. Have I taken positions that a majority of my constituents disagree with at one point or another? Probably, but that’s the beauty of democracy. Every two years, the people have a chance to reevaluate who they’ve chosen to represent them.

There’s more on the Reddit thread, including answers on the budget, unions, entitlement reform, the financial crisis and more.

Beth Noveck testifies in Canadian Parliament on why open government matters

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Today, Beth Noveck testified before the Canadian Parliament. She posted her testimony before the information privacy and ethics committee on her personal blog, including a statement on why open government matters:

Open government goes far beyond transparency. Opening up how institutions work to enable greater collaboration – open innovation – affords the opportunity to use network technology to discover creative solutions to challenges that a handful of people in Ottawa or Washington might not necessarily devise. By itself, government doesn’t have all the answers.

In the network age, twenty-first-century institutions are not bigger or smaller ones: they are smarter hybrids that leverage somewhat anarchic technologies within tightly controlled bureaucracies to connect the organization to a network of people in order to devise new approaches that would never come from within the bureaucracy itself. By using technology to build connections between institutions and networks, we can open up new, manageable and useful ways for government and citizens to solve problems together. Everyone is an expert in something and so many would be willing to participate if given the opportunity to bring our talents, skills, expertise and enthusiasm to bring to bear for the public good.

Noveck offered 10 principles for open government::

1. Go Open – Government should work in the open. Its contracts, grants, legislation, regulation and policies should be transparent. Openness gives people the information they need to know how their democracy works and to participate.

2. Open Gov Includes Open Access – Work created by and at the behest of the taxpayer whether through grants or contracts should be freely available. After the public has paid once, it shouldn’t have to pay again.

3. Make Open Gov Productive Not Adversarial – Given the time-consuming nature of responding to information requests today, Government should invest its human and financial capital in providing the data that people really want and will use. Officials should articulate what they hope people will do with the data provided (ie. design a new Federal Register) and also be open to the unexpected contributions that improve the workings of the organization and help the public.

4. Be Collaborative – It isn’t enough just to be transparent; officials need to take the next step of actively soliciting engagement from those with the incentives and expertise to help. Legislation and regulatory rulemaking should be open to public as early as possible in the process to afford people an opportunity – not simply to comment — but to submit constructive alternative proposals. Legislation should also mandate that agencies undertake public engagement during implementation.

5. Love Data – Design policies informed by real-time data. With data, we can measure performance, figure out what’s working, and change what’s not. Publishing the data generated in connection with new policies as well as “crowdsourcing” data gathered by those outside government enables innovation in policymaking. As an added bonus, open data also has the potential to create economic opportunity.

The National Oceanic and Atmospheric Agency in the United States has a ~$5 billion dollar annual budget. Through the open release of data, NOAA is catalyzing at least 100 times that value in the private sector market of weather and climate services when including market and non-market valuations. [15] The ~$1 billion it spends on the National Weather Service helps enable weather.com, which has since been sold for $3.5 billion. Hidden within the troves of public data is information that can translate into the next GPS or genomics industry.

6. Be Nimble – Where possible, invite innovations that can be implemented in 90 days or less. Forcing organizations to act more quickly discourages bureaucracy and encourages creative brainstorming and innovation. The need for speed encourages a willingness to reach out to others, including across the public sector.

7. Do More, Spend Less – Design solutions that do more with less. Instead of cutting a service to save money, ask if there is another way such as a prize or challenge to address people’s problems that both serves their needs and cuts costs. In this era of scientific and technological advances, we have amazing new ways of addressing problems if we can only recognize and implement them. Innovation may ultimately bring the win-win of more cost-effectiveness and greater engagement.

8. Invest in Platforms – So long as Freedom of Information, declassification and records management processes are entirely manual and data is created in analog instead of digital formats, open government will be very hard. Further, without tools to engage the public in brainstorming, drafting, policy reviews, and the other activities of government, collaboration will elude us. Focus on going forward practices of creating raw data and real engagement.

9. Invest in People – Changing the culture of government will not happen through statements of policy alone. It is important to ensure that policy empowers people to seek democratic alternatives and pursue open innovation. Consider appointing Chief Innovation Officers, Chief Democracy Officers, Chief Technology Officers.

10. Design for Democracy – Always ask if the legislation enables active and constructive engagement that uses people’s abilities and enthusiasm for the collective good. It is not enough to simply “throw” Facebook or Twitter at a problem. A process must be designed to complement the tool that ensures meaningful and manageable participation for both officials and the public.

Open government is not only an American endeavor, although aspects of the philosophy espoused by Thomas Jefferson can be found in the architectures of participation being built today. There are reasons to be by turns cynical, hopeful, concerned or inspired by the transitions taking place around the world, from Brazil to the Middle East to Europe to China. Noveck testified to that reality today:

“Transparency, participation, collaboration” is, by no means, an exclusively American mantra. Ten countries have launched national data portals to make public information transparent and accessible in raw formats. The British Parliament is debating amending its Freedom of Information Act to provide that, when so requested, the government must “provide the information to the applicant in an electronic form which is capable of re-use.”[10] Poland and Brazil are also working on open access legislation. Ten Downing Street like the White House has invited the citizenry and civil servants to brainstorm ideas for how to cut spending. They both publish government contracting data.[11a][11b] Australia launched a national Government 2.0 taskforce to explore opportunities for citizen engagement. The United Nations and the World Bank are jumping on the open-data and collaboration bandwagon. India and the United States have an open government partnership. Local governments from Amsterdam to Vladivostok are implementing tools bring citizens into governance processes to help with everything from policing to public works in manageable and relevant ways

These recommendations will be useful to other government officials or countries considering open government programs.
They should be also weighed against the analysis that John Foley recently posted at Information Week Government, where he published 10 steps to open government. Foley acknowledged the success of the open government efforts of the current administration, including the accomplishments that Noveck described in her testimony, and offered a critical list of the ways that those entrusted with carrying policy forward will need to grow and improve in implementation.

Of these, perhaps the most important is awareness: without public participation, many of the initiatives and platforms that Noveck helped to start are not likely gain the critical mass, scrutiny or traction that they require to succeed.

With that aim of raising more awareness about what open government means in practice, here’s Noveck’s talk on “10 ways to change the world” from last year’s Gov 2.0 Summit is embedded below:

Apps for Amsterdam catalyzes civic hacking in Netherlands

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Application contests, data camps and hackathons are showing how civic coding can put open government data to work. In the Netherlands, Apps for Amsterdam has launched to try catalyze the development of software that puts the city’s open data to work. If you’re interested in open government in the Netherlands, here’s your chance to hack the government – for good.

The new competition is backed by the Waag Society, the city of Amsterdam and Public Hack. There’s an upcoming open data hackathon in Amsterdam on March 12th, for those interested. Below is an account of the launch curated by Rolf Kleef using Storify:

http://storify.com/rolfkleef/apps-for-amsterdam.js

Senator Kate Lundy emphasizes citizen-centric services and location in open government

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If you follow the story of Gov 2.0 in Australia, you’ll have come across Senator Kate Lundy. Today, she published a new post making the case that citizen-centric services are a necessary principle for achieving open government:

Australia is facing some big challenges. We have citizens here and around the world now more connected than ever. Using social networks and open govenment strategies to help government to access the ideas and inputs of citizens, the “wisdom of the crowd” will helo governments make better informed decisions and deliver better targetted programs.

We will only achieve true citizen-centric services if collaboration between agencies and departments is the reality. I am firmly of the view that open data strategies are a necessary pre-requisite to achieving a seamless and simple online interaction for citizens with government.

The post is rich with hyperlinks to examples of the points she’s making and is well worth reviewing. This isn’t the first time that Senator Lundy has described “citizen-centric services, democratising data and participatory government” as the three pillars of open government. She spoke about them at the Gov 2.0 Expo in Washington:

http://blip.tv/play/AYHhzhwC

For more, below is an interview from last year on open government in Australia:

Pew: Open government is tied to higher levels of community satisfaction

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The results from a new study from Pew Internet and Life Project found that when citizens believe their governments are sharing more information, they are more likely to feel satisfied with civic life. The study will offer some evidence for elected officials who run on open government platforms or who work for more transparency. Broadband users are more critical of their communities and local institutions.

The study, released by the Pew Research Center, Monitor Institute and Knight Foundation found that citizens who believe that their city hall is more transparency are more likely to have positive feelings about:

  • the overall quality of their community
  • the ability of their community, including media and neighbors, to provide them with information that matters;
  • the overall performance of their local government
  • the performance of civic and journalistic institutions, including public safety, libraries, and media outlets.

The Pew study also found that government transparency was associated with how empowered residents feel. Specifically, those who think government shares information well “are more likely to say that average citizens can have an impact on government.” That said, the authors of the report made sure to caution not to draw too broad a conclusion from these findings:

We did not establish causality here – for instance, that greater government transparency provides benefits to a host of civic organizations or that broadband-adoption initiatives will heighten citizens’ critical thinking about their community or that higher-quality journalism will encourage more people to turn out for town meetings. Yet these possibilities emerge in the answers citizens and their leaders gave.

The degree of open government in a given community isn’t just about how citizens feel about it, however, as transparency advocates have emphasized: it’s  about how well government is actually sharing information, versus how well citizens feel they are. One interesting finding from the survey was that with increased broadband use, citizens become more critical of their communities and institutions.

“This result suggests that those citizens with broadband expect – but don’t always find – information from their governments, schools and other local civic organizations there where they want it when they want it,” noted report author Tony Siesfeld, head of research for the Monitor Institute, in a prepared statement. “It may be that broadband is raising ‘the bar’ on information transparency.”

The Internet is playing a role in the new information ecosystem. According to the survey:

  • 32% of the residents of the towns surved now get local news from social networking sites like Facebook
  • 19% get local news from blogs
  • 12% get it on smartphones and mobile devices like smartphones
  • 7% get local news from Twitter.

“There have been vast changes in the local news and information landscape in recent years,” noted Lee Rainie, Director of the Pew Internet Project and an author of a report on the findings, in a prepared statement.  “One of the key insights here is that citizens have new ways to assess the performance of city hall. They are paying attention to how transparent their government is. If they feel public agencies are forthcoming, they also feel better about other parts of town. There might be a real civic payoff if governments shared more. ”

There’s much more to dig through in the survey (both the OhMyGov.com and techPresident analyses are worth reading) but one findings is worth highlighting for local government leaders making policy decisions this year:

Each of the 3 communities surveyed (San Jose, CA, Macon, GA, and Philadelphia, PA) have what the report calls an “online portal” for government and civic information. Even so, only a little more than a third of their residents were fully aware of the local government website.. From the report:

Moreover, in the opinion surveys, we found that many who tried to use the internet to get local civic information could not always find what they were seeking. Only a quarter of these residents said that when they did searches for local civic information they always found what they were seeking. Yet even when they found what they were seeking, only 37% said the information presented to them was very clear and easy to understand.

There’s clearly some room for local governments to improve here. The survey results suggested what could be done: “one strong yearning residents expressed was for a central location for civic information that is maintained by the government. More than three-quarters of the respondents in these three communities (78%) said it was ‘very important’ that a government website be set up for this and another 17% said it was ‘somewhat important.'”

Throughout United States and elsewere in the world, there are more examples of technology-fueled open government, where citizensourcing is part of the set of tools officials deploy. If local governments keep using technology to deliver smarter government, there’s reason to be hopeful that new online hubs fueled by open government data will play an important role in the information needs of citizens.