Informing the public during a pandemic has always been a challenge for public health officials, but the information landscape of 2020 has been polluted by the the Trump administration’s history of lying in ways that make response to the coronavirus much more difficult.
As University of California law professor David Kaye wrote this past weekend, “government disinformation about public health is itself a public health risk.”
Put bluntly: publishers and producers don’t change how they report on Trump’s disinformation viruses, public health will be put at even more risk. Consider the messenger: Kaye, the current United Nations special rapporteur on the promotion and protection of the right to freedom of opinion and expression, is no friend of censorship or laws that curb speech. Instead, he’s asking politicians, pundits, the public and, most of all, journalists to be responsible about what we say or pass on in this crisis.
If spreading Trump’s disinformation damages public health, as it as with coronavirus, then officials, tech companies and media all face a common challenge in 2020: how to prevent harm by putting the lies of a President of the United States into epistemic quarantine, whether he bellows them from a bully pulpit at a rally or tweets them from the White House.
News organizations are a host for his disinformation viruses. In the case of ideologically aligned networks, a willing one. Partisans, the public, and bad actors spread them, too.
While we can and should try to inoculate publics with knowledge about influence campaigns, it’s hard to vaccinate someone against a disinformation virus in a polarized, low-trust media environment. It is especially hard when the sickness comes from inside of a White House.
Perversely, putting sunlight on disinformation may not “disinfect” it, but instead infect a far greater population through calling public attention to it.
Getting disinformation into wider discourse is precisely the goal of the people making intentionally misleading statements, otherwise known as lies, or “malinformation,” which is “information that is based on reality, used to inflict harm on a person, organization or country.”
We’re in novel territory, given the scale and velocity of modern communications across social media platforms and public access through connected devices, but we’ve been living through a toxic, polluted information ecosystem for enough years to undertsand and make adjustments.
Unfortunately, newsrooms still haven’t adjusted to the reality that folks “flooding the zone” with disinformation is a feature, not a bug, of this administration.
Remember, Steve Bannon, chairman of the Trump campaign and then White House advisor, said that “the real opposition is the media. And the way to deal with them is to flood the zone with shit.”
If your democracy is in an epistemic crisis, and viral disinformation poses an going public health risk, then newsroom leaders need to change their practices.
Focusing on fighting viral disinformation as a public health issue, as opposed to information warfare, may be useful.
For instance, while it’s publishing amazing journalism, the New York Times is still failing:
Dear @NYTimes editors: When you spread Trump’s lies in headlines & tweets, you are compromising your role as the immune system for democracy.
He’s playing you, @peterbakernyt.
Please inoculate the public against disinformation viruses. Don’t spread them. https://t.co/Q5buozm14m https://t.co/fNfsBwYjgb
— Alex Howard (@digiphile) March 5, 2020
Editors need to change how they’re reporting on Trump, or he’ll keep hacking the standards and practices developed in the professionalization of “objective journalism” (we report what POTUS says/you decide) to infect the public with disinformation viruses.
1. Start with the truth. The first frame gets the advantage.
2. Indicate the lie. Avoid amplifying the specific language if possible.
3. Return to the truth. Always repeat truths more than lies.
Hear more in Ep 14 of FrameLab w/@gilduran76https://t.co/cQNOqgRk0w
— George Lakoff (@GeorgeLakoff) December 1, 2018
Publishers, platforms and the public should deny lies the “oyxgen of amplification and put disinformation viruses in “epistemic quarantine.
Derek Thompson describes this as “a combination of selective abstinence (being cautious about giving over headlines, tweets, and news segments to the president’s rhetoric, particularly when he’s spreading fictitious hate speech) and aggressive contextualization (consistently bracketing his direct quotes with the relevant truth).”
Television producers need to change too, particularly on broadcast and cable news shows. A Meet the Press special on disinformation this winter grappled with these issues, but ultimately fell far short of what was required to inform the public, warn us of the public health threat that Trumpian BS posed, and adjust its own editorial practices.
Watching the @MeetThePress special on disinformation.
They led with some greatest/worst hits:
“Truth is not truth”-@rudygiuliani
“Just remember, what you are seeing and what you are reading is not what’s happening.”-@realDonaldTrump
— Alex Howard (@digiphile) December 29, 2019
A President who spreads disinformation viruses during a pandemic is a wicked problem. Journalism professor Jay Rosen diagnosed the structural problem media outlets have years ago and listed approaches newsrooms could take:
Here is how the Los Angeles Times put it on July 14: “We shouldn’t rise to his bait, but how can we not? If we ignore him, we normalize his reckless behavior, and that’s even worse.” https://t.co/HeSEuvLcBR
Welcome to my new THREAD, where I try to solve this problem. 1/
— Jay Rosen (@jayrosen_nyu) July 21, 2019
News media should adopt and adapt Rosen’s ideas. Experiment. Share what they learn, and pool resources. But today, they should stop putting lies in headlines and chyrons.
If government disinformation about public health is itself a public health risk, then journalists must stop spreading it, now.